Wer nutzt diese Software?

We serve race organizers with participant counts of all sizes.

Durchschnittliche Bewertung

134 Bewertungen
  • Gesamt 4.7 / 5
  • Benutzerfreundlichkeit 4.6 / 5
  • Kundenservice 4.9 / 5
  • Funktionen 4.6 / 5
  • Preis-Leistungs-Verhältnis 4.7 / 5

Produktinformationen

  • Preisinformationen The software is free for you. We charge your participants $1.25 + 4.97%
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Race Entry
  • http://www.raceentry.com
  • Gegründet 2012

Über Race Entry

Free race registration software with proven marketing tools like fundraising, volunteer management, and race merchandise software.

Race Entry Funktionen

  • Abzeichen-Management
  • Benutzerdefinierte Formulare
  • Eventregistrierung
  • Gruppenanmeldung
  • Kalenderverwaltung
  • Klassenregistrierung
  • Kontaktmanagement
  • Marketing-Management
  • Online-Anmeldung
  • Registrierung vor Ort
  • Rückerstattungsabwicklung
  • Self-Check-in
  • Teilnehmer-Tracking
  • Umfragen & Feedback
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Race Entry

Software has been exceptionally easy to implement, administer, and user friendly on the front end.

Bewertet am 21.2.2018
Jonathan D.
Race Director, Las Vegas Great Santa Run
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Our account manager, has been phenomenal in responding to our questions and assisting with any needs that we have with the software. His hospitality and willingness to assist at any time has elevated our experience with Race Entry. The platform is very user friendly on the front end for our participants and we have received very positive feedback in regards to Race Entry in comparison to the previous platform we used. The registration pricing is competitive and the donation fees are good. The software allows us to sale merchandise during the sign-up process which helped increase our overall merchandise sales for the year by 130%

Nachteile: Changes that can be made to the front end are quite basic; however, they fulfill every need we have and can still be influenced enough to present aesthetically to the customer. We saw our online donations go down when we began to use Race Entry due to a button that allows a participant to move through the donation page quickly without having to scroll through the page.

Antwort des Softwareanbieters

von Race Entry an 7.9.2018

Jonathan thank you for your review. We use to not have the button at the top of the charitable donation page, but we had races complain that they wanted a quicker way for people to register that did not want to donate. Due to your feedback we have now made it so that you have a setting that you can pick if you want a continue button at the top or not. You can force people to scroll to the bottom as you desired now. Contact Jared and he can give you a quick demo of this.

Very happy with the customer service, product reliability, and low cost.

Bewertet am 17.1.2018
Rebecca D.
VP of Development
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: More than a service--a partner for run/walk/race registration.

Vorteile: Race Entry is a great value. We evaluated a handful of similar services before selecting Race Entry for our 5K/10K, and we're glad we selected Race Entry. The product is fairly easy to navigate and produces data that perfectly meets the needs of our race timer and marketing team. Customization options are good. Most of all, the customer service--almost always a fast reply even during non-business hours--is unparalleled. The price is less than other services as well!

Nachteile: If anything, it would be nice to customize the backend dashboard or maybe have more fonts to pick from.

Antwort des Softwareanbieters

von Race Entry an 19.1.2018

Thank you for your review. We will consider adding font choices in the future. Currently you can choose which charts/tables are visible on your dashboard, so if that has not been shown to you please let your account manager know and they will be more than happy to get your back end dashboard to look how you want it.

Race Entry review

Bewertet am 4.9.2018
Ian B.
Race Director
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: General ease of use and number of functions. The ability to create a race map (although not really possible for trail runs) is a nice feature

Nachteile: No option for secondary charges/changes after registration (i.e. letting a participant update their profile or change races if allowed. Sometimes these changes incur a fee and there is no way to let the participant make these changes or pay these fees within the platform. Changes can be made on the backend, but it would be very useful to allow participants to manage this themselves. Perhaps allowing them to set up “profiles” would allow this?

Antwort des Softwareanbieters

von Race Entry an 7.9.2018

Ian- Thanks for the review. If I understand correctly you are wanting people to be able to switch between categories and charge the difference in price and possibly add a fee? If this is correct you can set that up in on the transfers page which can be found on your race dashboard. As far as the maps you can actually make maps for trail runs if you turn on the "off road" mode. This will let you draw your map on trails or even over water if you have a triathlon. If these solutions above don't resolve your concerns reach out to us with some more specifics at: support@raceentry.com

I love Race Entry

Bewertet am 4.9.2018
Cassie T.
Program Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our move to Race Entry was the best thing we did for our race. It is clean and functional and is so easy for me to use as an administrator. When I have a question, it is always answered quickly. I highly recommend Race Entry!

Vorteile: I love how user friendly it is. It is easy for me to find what I need when I need it.

Nachteile: The registration form can be a little difficult to modify once you've published it

Antwort des Softwareanbieters

von Race Entry an 7.9.2018

Cassie-

Thank you for the feedback. I would love to know more about what you had trouble editing. Maybe we can assist? Reach out to us at: support@raceentry.com and I am sure we can figure it out for you.

Best service

Bewertet am 7.9.2018
Gavin M.
Director
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: There are many registration platforms with very similar capabilities, what sets race entry apart is their customer service.
Their ease of reporting especially comparing trends over multiple years is very nice and I really like the ability to create cross event discount groups that is not available on most other platforms.

Nachteile: They need to add a way to upload offline entrants in bulk. Their staff will do it for you but this could be streamlined.

Antwort des Softwareanbieters

von Race Entry an 13.9.2018

Gavin-

Thanks for the great review, and for using Race Entry.

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