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Race Entry
Was ist Race Entry?
Kostenlose Rennregistrierungssoftware mit bewährten Marketingtools wie Fundraising, Freiwilligenmanagement und Renn-Merchandise-Software.
Wer verwendet Race Entry?
Das Unternehmen betreut Rennorganisator*innen mit beliebigen Teilnehmerzahlen.
Du bist nicht sicher, ob Race Entry das Richtige ist?
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Bewertungen über Race Entry
Great Service
Vorteile:
The staff at Race Entry always provides great service and are always looking for ways to help out.
Nachteile:
I would like it better if the user could upload lists of people rather than having to get their staff to do it for us which creates an extra step.
Antwort von Race Registration Online
vor 5 Jahren
Thanks for the review. We actually use to allow event organizers to upload their own participants, but we found that the complication of the feature lead to frustration. Historically it has been faster for us to do this for our customers than to teach all the possible weird file issues that may need to be addressed depending on where your file came from. We just did not want users to be frustrated with how hard it is to upload if it is due to a file issue that might get blamed mistakenly on our software. We would rather us get frustrated by a bad file than our customers. This may be to sweeping of a policy, but we will take your feedback into consideration. Thanks for the review!
[sensitive content hidden] at RaceEntry has top notch customer service (rate him 12 out of 10)
Kommentare: The system is easy to use and [sensitive content hidden] is a wonderful rep for Race Entry
Vorteile:
Even someone like myself that isn’t very tech savvy can navigate through and figure out how to set up my various registration sites. If I’m not sure how to do something; [sensitive content hidden] is always there to help. He even answered an emergency call from me on Father’s Day from the top of a mountain when I accidentally did something that shut down my registration.
Nachteile:
What’s not to like?! If I have to pick something, it is hard to edit pricing.
Antwort von Race Registration Online
vor 12 Monaten
Thanks for the feedback. We look forward to continuing to improve.
Krispy Kreme Challenge RaceEntry
Kommentare: RaceEntry has been an asset for registering participants for our race and our representative has been extremely helpful and supportive.
Vorteile:
Our representative is extremely helpful with setting everything up and answering our questions.
Nachteile:
The platform is slightly difficult to use. Our organization has a large number of members and sometimes it can be difficult to teach everyone how to use the website.
Antwort von Race Registration Online
vor 2 Jahren
We are glad you found the representative to be helpful. We would love to know which features were difficult as we aim to continue to improve our product. If you have a moment let your account rep know or send an email to support@raceentry.com Thanks for using Race Entry!
The best registration site around
Kommentare: My company moved over to RaceEntry a few years ago from another platform and haven't looked back I continue to tell others about the site for their events and plan to do so far into the future.
Vorteile:
Ease of use from both race director and registrant Support The ability to so much from one central location visuals of the page is professional and makes the process of registering straight forward.
Nachteile:
The only real issue I have with the site is that there are some things that can get set up on the page and if you copy it to the next year it has required me to request assistance to remove it.
Antwort von Race Registration Online
vor 6 Monaten
Thank you for the review! We enjoy working with you and value your feedback as we regularly improve our software.
[sensitive content hidden] is WONDERFUL
Kommentare: Great experience because of [sensitive content hidden]. He will continue to make it a great system for us.
Vorteile:
[sensitive content hidden] is always available and has a ton of patience with me!
Nachteile:
There is nothing I do not like, I just need to learn the system better. [sensitive content hidden] will help me.
Antwort von Race Registration Online
vor 12 Monaten
Thanks for the feedback. We are starting to make tutorial videos, so hopefully that will help you to learn the software. The rep will also remain very available to make sure you are always taken care of.
