Was ist RealPage IMS?
Investor Management Services (IMS) ist eine Softwareplattform für Investorenmanagement für CRE-Eigentümer und Investmentfirmen. Die Firma hat über 500 Kunden, die Tausende von Stunden für ihre über 75.000 Investoren in wertschöpfende Aktivitäten verwandeln konnten. Die IMS-Plattform wird für die Verwaltung von über 45 Milliarden $ Eigenkapital verwendet Kommerzielle Immobilienfirmen nutzen IMS, um Zeit und Ressourcen zu sparen, den Wert zu steigern und die Anlegererfahrung zu verbessern.
Wer verwendet RealPage IMS?
Die IMS-Plattform wird von kommerziellen Immobilieninvestmentfirmen zur Verwaltung ihrer externen Investoren verwendet.
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Bewertungen über RealPage IMS
IMS - Excellent Investor Platform
Kommentare: IMS has helped us communicate much more efficiently with our investors.
We have used IMS for 2 years or so and we have enjoyed working with IMS and their entire staff. The system gave us an affordable, efficient and very robust way to keep track of (CRM) our investors, raise money, make distributions, and communicate with our 100 plus investors.
I do not have any negatives to report regarding IMS.
In Betracht gezogene Alternativen:
Our Investors Love It
Kommentare: Overall, the customer service and product have been outstanding and we have had a great experiencing using the product and our investors love it as well.
The ability to fund and have investors fill out the esignature agreements and have that connect with the investor portal side, is so helpful and a great time saver. Our investors are able to have more access to their investments. IMS saves us so much time on the administrative side as well because of how great the CRM features are, how we can bulk upload K-1s, and distributions and easily email our investors. IMS has really help streamline our operations.
I did feel like the implementation process was a lot of work with putting our data in a format that could be uploaded to IMS, but after that hurdle was overcome-- it was mostly smooth sailing. There are some features that have been glitchy or could use a little work, but on the grand scale, IMS is always updating and improving and adding features, so many of our concerns have been taken care of over time just because of platform upgrades/updates.
Falling behind on features
Kommentare: It was a good platform for our first foray into an investor portal, but the missing features quickly made it difficult for us to continue staying with the same platform.
The user interface for our investors was simple and easy to use. The features that the portal did have were intuitive as well.
There were just a lot of missing features like the ability to collect ACH payments within the portal and the ability to seamless verify our investors' accreditation statuses. The IMS team didn't really seem interested in building these features that their competitors are starting to offer.
In Betracht gezogene Alternativen:
Kommentare: Overall, IMS is a good product. Though it has its limitations, we are overall satisfied with its performance. They are constantly working at becoming an excellent product/service, but they have a little ways to go.
I like that the support has a pretty quick turn-around and can usually answer all of my inquiries. I like that there is an email functionality embedded and that investors are generally able to retrieve their documents on the portal seamlessly. I like that they are always looking to improve the system and use feedback well.
The customization is limited. Certain metrics that we have repeatedly asked for were not implemented. IMS refused to give us a customizable Investment Summary to deliver to our investors. The Investment Summary Statements were one of the main reasons we were excited to use IMS, and the customization of the statements again fell short of our expectations, so we needed to implement a third-party vendor who could grant us our Summary requests.
Love our IMS Portal!
Kommentare: Great product! We reached out to other operators in the real estate syndication business and they said this is one of the top portals to use for investors.
Ease of use for us as admins and for our investors. We have had several compliments on how easy it is to find info about their investments and the documents associated with them. We also love the ability to have our investors do online signatures, very quick and easy.
So many features it may take some time before we learn what they are and how to use them, which is a good thing!