NetSupport Notify

Kommentare: Multi Year Support Discounts

Vorteile: We are able to push instant desktop notices to all of our users across 8 remote facilities with no effort. The NetSupport Notify product also has the option to force the end user to view the notice by defining a minimum amount of time before a user can acknowledge the alert to make it go away. The software also shows who has read and acknowledged the alert from the central admin console and even gives us the ability to brand the pop-up notice with our own logo.

Nachteile: Wish we would have found the software years ago as we used to rely on email notifications and overhead paging.

Kommentare: E-Mail is not always a great way to communicate issues -- there are times when you need a more urgent response, and NetSupport Notify gave us just that.

Vorteile: The ease of use and simplicity of the interface are my top "pros". It was also relatively easy to set up from an administrative standpoint and integrates well with other NetSupport products.

Nachteile: My only complaint is configuration management -- It can be hard to keep track of who you've deployed specific configurations to and what is unique to each configuration, but as long as you pay attention to what you're doing it should be no issue.

Vorteile: The software does what it is supposed to do, notify. I is extremely easy to rollout to client computers. The interface is very easy to use. It has great tracking so you can know who has seen your message. Finally, it is very inexpensive.

Nachteile: There really isn't anything I don't like about this software. I suppose the process of moving the installation to a new computer had a few hiccups but nothing substantial.

Kommentare: instant communications displayed on user's system screens regardless of a user being logged in to convey some sort of system issue, status, upcoming outage, etc.

Vorteile: ease of client installations, server configuration, general use of product and success of sending/displaying messages to the clients

Nachteile: no working/notification of message character limit - we have created messages and sent them to then only see that the entire message is not displayed. so we have learned to be short & specific but some warning or better display of the actual message that will be sent would be beneficial.

Vorteile: Helps us give alerts to our sales team when a call comes in.

Nachteile: No issues to report. Software works great.