OfficeWatch Call Accounting

OfficeWatch Call Accounting

von Metropolis Technologies

Wer verwendet OfficeWatch Call Accounting?

OfficeWatch is ideal for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.

Was ist OfficeWatch Call Accounting?

OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment.

OfficeWatch Call Accounting – Details

Metropolis Technologies

http://www.metropolis.com

Gegründet 1993

OfficeWatch Call Accounting – Preisübersicht

OfficeWatch Call Accounting bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für OfficeWatch Call Accounting findest du unten.

26147

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

OfficeWatch Call Accounting Funktionen

Call Accounting Software
Anruf-Volumen
Anrufer-Identifikation
Anrufüberwachung
Berichterstattung durch Erweiterung
Eingehende Berichterstattung
Gesprächsdauer
Outbound-Berichterstattung
Protokoll über Personen, die geantwortet haben
Verwalten nicht bearbeiteter Anrufe

OfficeWatch Call Accounting – Nutzerbewertungen

Zeigt 4 von 4 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.8/5
Funktionen
5/5
Preis-Leistungs-Verhältnis
4.5/5

Call Reporting for Logistics Company

Bewertet am 2.10.2018
Patrick N.
Gen Manager
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The on-boarding process was very in detail and their technicians explained all in detail: how to set up the software, building and customizing the reports, etc.

Vorteile: Love the dashboard - it helps our businesses track daily call volume,and review employee productivity. It has a relatively easy report builder feature - set up the reports to be sent at definite hours. Breakdown per unit, department or company as a whole. Useful visual reporting with integrated maps. Outstanding technical support department.

Nachteile: Nothing that I can think about. Had no issue with this product.

Easy to deploy and support

Bewertet am 23.9.2015
Mike H.
Owner
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: For years we were stymied by products which were expensive, awkward to install and cumbersome to support. Office Watch is the only call accounting product we offer to our customers. Simply put, it works. Installs easily, has an easy to use intuitive user interface and requires minimal support over time.

Officewatch is a very easy to use call accounting software which supports a range of voice systems.

Bewertet am 12.4.2018
Verifizierter Rezensent
Technical Consultant
51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Get an overview and manage costs on your voice system.

Vorteile: Installation is very easy writing no time the software starts collecting data of your voice system.
Generating reports in a few seconds and with the ability to setup monitors the connection with the voice system.

Nachteile: The web based reporting seems to have a few issues when generating reports that contain a lot of data.

Quick and easy to install

Bewertet am 13.10.2015
Chuck H.
V.P. of Sales and Marketing
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: An excellent support staff on hand to answer any and all of your questions, assist with trouble shooting problems that do not necessarily pertain to their product, but get to the solution....