OfficeWatch Call Accounting
von Metropolis Technologies
Wer nutzt diese Software?
OfficeWatch is ideal for customers under 2,500 users looking to improve productivity, decrease costs, boost revenue, & limit liability. Larger customers would benefit from our XT Enterprise solution.
Durchschnittliche Bewertung4 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Installiert - Windows
24/7 (Live Vertreter)
Angaben zum Hersteller
- Metropolis Technologies
- Gegründet 1993
Über OfficeWatch Call Accounting
OfficeWatch Call Reporting provides visibility for businesses to easily track all calls within the organization to determine employee productivity and prevent against unauthorized phone usage. The application includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. Toll fraud, trunk analysis and 911 alerts help businesses gain ROI from their investment.
OfficeWatch Call Accounting Funktionen
- Berichterstattung durch Erweiterung
- Eingehende Berichterstattung
- Protokoll über Personen, die geantwortet haben
- Verwalten nicht bearbeiteter Anrufe
Die hilfreichsten Reviews für OfficeWatch Call Accounting
Bewertet am 2.10.2018
Call Reporting for Logistics Company
Kommentare: The on-boarding process was very in detail and their technicians explained all in detail: how to set up the software, building and customizing the reports, etc.
Vorteile: Love the dashboard - it helps our businesses track daily call volume,and review employee productivity. It has a relatively easy report builder feature - set up the reports to be sent at definite hours. Breakdown per unit, department or company as a whole. Useful visual reporting with integrated maps. Outstanding technical support department.
Nachteile: Nothing that I can think about. Had no issue with this product.
Bewertet am 12.4.2018
Officewatch is a very easy to use call accounting software which supports a range of voice systems.
Kommentare: Get an overview and manage costs on your voice system.
Installation is very easy writing no time the software starts collecting data of your voice system.
Generating reports in a few seconds and with the ability to setup monitors the connection with the voice system.
Nachteile: The web based reporting seems to have a few issues when generating reports that contain a lot of data.
Bewertet am 23.9.2015
Easy to deploy and support
Kommentare: For years we were stymied by products which were expensive, awkward to install and cumbersome to support. Office Watch is the only call accounting product we offer to our customers. Simply put, it works. Installs easily, has an easy to use intuitive user interface and requires minimal support over time.
Bewertet am 13.10.2015
Quick and easy to install
Kommentare: An excellent support staff on hand to answer any and all of your questions, assist with trouble shooting problems that do not necessarily pertain to their product, but get to the solution....