Productive

Core functions are great - would be better with more

Kommentare: Best experience hands down comes from the account management team, which deals with our issues swiftly and effectively. Almost every SAAS has 1 or 2 key differentiators, but Productive stands out in terms of their support and dedication to ensuring a positive customer relationship experience

Vorteile:

Everything is all in one place without the need of multiple softwares

Nachteile:

Some features that are a no-brainer (eg. tracking non-billable proposal hours) should have been able to be directly tracked from the sales function instead of having to be tracked as internal hours. But these are nitty gritty details which should make way to Productive sometime in the near future

In Betracht gezogene Alternativen: ClickUp

Warum Productive gewählt wurde: Complex and not used to its full advantage

Zuvor genutzte Software: monday.com

Gründe für den Wechsel zu Productive: Clickup was similar to other flexible-tasks allocation management system and does not offer the overall suite of features that Productive does

One of the most practical for profitability tracking

Kommentare: It does what I need it to do and for a price that is worth it.
Again, tracking project profitability is my main reason to use it.

Vorteile:

The main reason I chose Productive was to be able to track the profitability of each project, by assigning a cost by ressource (employee) and tracking billing + expenses on each project. The reporting and customizable dashboard are very appreciated features. I also like the fact that we can email directly to a deal to add entries in the crm. I also like the Notion type documents. Could have more options though

Nachteile:

- The CRM is a bit basic. Notes and followups could be more intuitive and organized. - The navigation inside the app is not always clear and I found myself often searching for the way to get to where I need. - When adding time outside the dates of a budget, the error preventing me from adding it was annoying. I would have prefferred a warning and be able to choose to add it anyway. - I'd like to be able to quickly create a task from the time tracking entry on the calendar view if I found myself on working on something that was not initially listed. - Managing billing and budget is not user friendly, especially when pre-selling hours.

Fatal bugs ruin an otherwise promising product

Kommentare: Productive could be a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing which makes us very hesitant to switch over to it. Their support team is slow to answer if you are in the US since they are in Europe, and they don't fix bugs quickly.

Vorteile:

In theory, Productive has the perfect set of tools for the modern agency. Powerful project budget tools including weekly or monthly budgets for retainer clients make it easy to make sure you are utilizing 100% of budgeted time but no more. Reporting tools are in theory very flexible and easy to spit out exactly the right data you want - from team utilization to billing to profitability, task completion - you name it! Productive is also pretty easy to set up and the UI is very clean, modern, and not clunky in the least bit like many competitors.

Nachteile:

There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing. Here are some of the top bugs: #1: When you/your team logs time and goes to create an invoice from it, the date for every single time entry is off by one day as it appears on the invoice, vs. the date you actually logged that time. You can get the accurate dates with time logs from the reporting module and when you compare, you'll see every date on the invoice is incorrect and your customers will start questioning why you logged time on the weekend... #2: When you go to download a custom report made in the report module, e.g. the hours report mentioned in #1, you get a blank PDF. Try CSV format? Also blank file, with only the header row filled in, 0 rows of data. #3: Invoice formatting - if you use Productive with Quickbooks Online, when your invoice syncs over you will end up with some random HTML code as part of the descriptions e.g. <ul><li>Notes about this time entry</li></ul> on each line of the invoice. Have fun manually cleaning these up!

Great project/task management product!

Kommentare: Implementation was easy with the Design team and easy with clients once they were trained a bit on the product. Overall my team likes Productive way better than previous Project Management tools we've used. The reporting has also been amazing! Seeing how profitable the company is as a whole and each employee. That's a game changer!

Vorteile:

Project managemement, task management, time tracking, invoicing, there isn't much I don't love about Productive!

Nachteile:

I wish there was a way to better implement email into the product. Right now email and Productive are separate. Having them tied closer together would help eliminate on additional product.

In Betracht gezogene Alternativen: Todoist, Paymo, Zoho Projects, Pipefy, Front, monday.com, ClickUp, Hive und Asana

Warum Productive gewählt wurde: Made the switch from Accelo, as the email integration caused all kinds of issues and our email got placed on blacklists, so we had to switch our domain name completely for our website and email. We originally used Teamwork, then switched to Accelo because of the email integration. Teamwork was great, but missed some key features at the time we used it.

Zuvor genutzte Software: Teamwork.com und Accelo

Gründe für den Wechsel zu Productive: Had almost all of the features I needed. Others were missing features.

Perfect even for a small company

Kommentare: Really great, we'll keep using it as we grow bigger.

Vorteile:

It has everything you need - from task management (including subtasks and workflows!) to reporting and time management. The price is very reasonable, regardless of the number of users. Some project management software has affordable pricing for a small number of users, only to rip you off when your company grows.

Nachteile:

Filters for tasks could have more options (e.g. date filter has only equal or not equal). It would be perfect to have a single overview of tasks across all projects. Currently, that is somehow possible but lacks more powerful filters.

In Betracht gezogene Alternativen: ActiveCollab

Warum Productive gewählt wurde: Productive offers time tracking out of the box, which is a feature most PM tools don't have

Zuvor genutzte Software: Basecamp

Gründe für den Wechsel zu Productive: Interface looked better and it seemed we would get more reporting features