Ringover

Ringover an excellent solution for your business

Vorteile:

Perfect and Easy integration with our business process

Nachteile:

Nothing to complain about this software

Why would you not choose Ringover?

Kommentare: Fully enjoyed the beginning and over a year on we still feel the same.

Vorteile:

The ability to have clear visibility of users on calls, listen in, whisper to the user or take over the call. Having a dashboard that is clear and easy to use for all users when put on a big screen, the quick responses of the Ringover team.

Nachteile:

Currently having to pay in euros, which is a very minor issue.

Telephony for flexibility

Vorteile:

make a call, transfert it is easy. Setting up a standard with it's own options is very usefull and the mot important thing is that you can manage a calendar for every operator.

Nachteile:

There's some issues about the stability of communication, and the software (desktop app) comes with multiple bugs.

How is ringover on a daily usage

Vorteile:

I like that you can use everywhere, a computer on phone and be assigned different location of numbers. This is very useful when you have clients in some location but you are not physically there.

Nachteile:

That sometimes, even if the app is open, I am not receiving the notification so I lose the calls.

Easy to use

Kommentare: I have always been finely attended to each time I needed help during my call center set up

Vorteile:

Easy to use : I could set up my call center in a few hours Many functionalities and reports available Zendesk integration for my customer service management

Nachteile:

I could not easily create a bilingual call center

Experience on Ring Over

Kommentare: The overall experience is good but the website of the app is terrible for getting information about the packages. I was not expecting this much quality that is why I would say it pays off.

Vorteile:

The interface is amazing. I want to note that the possibility to get voice message is the best as the same feature was not possible for skype

Nachteile:

the packages, it is somehow limited. I see it as a new player and I think it should offer the packages that TUrkey and countries like it should be included in the same package with Europe

Why we decided for ringover

Kommentare: I like the product in the daily work

Vorteile:

It‘s very easy to implement within a organization. Intuitive handling

Nachteile:

Switch user to snooze if they forgot it by themselfe.

Completly recommended

Kommentare: Rapidity and efficent, thanks to Ringover, very good service. I'll download app version to do my job from my smartphone.

Vorteile:

I love authomatic recovered calls. I can listen again the call to remember what my customer said. I love also the possibility to call directly clicking on telephone numbers from different website.

Nachteile:

I don't like when the call is silent. I mean, when I don't ear any sound, no ringing. It's need to me to understand about the call direction.

RingOver is a really good product - good compromised

Vorteile:

Many things: easy to setup, the IVR, really easy to deploy inside my company. And the "monitoring" is really interesting. The redirection of the calls in function of the different rules is really interesting.

Nachteile:

Sometimes we had some trouble with the communication, people didn't hear us well. And the Chrome extension isn't working very well, sometimes we someone call me it doesn't ring but it works on the mobile app.

Solid tool for sales team

Kommentare: A solid tool for my sales team, they are using it for outbound calls, and to receive inbound inquisitive calls

Vorteile:

I like the simplicity of the platform and the set up

Nachteile:

I have not found any inconvenience using Ringover

Smooth sound and easy to manage panel

Kommentare: I tried the top 7 virtual phone companies listed on Google and only one sounded smooth and actually worked. The back end panel lists the details of the calls and there are options to record the calls. You can also get a new number in another city in minutes. Works like a charm and I'm very impressed with the phone quality. I'm currently in France on vacation using numbers in LA and Denver and 4 other cities. Smooth as silk.

Vorteile:

I like the sound. I tried 5 different virtual phone companies before I settled on Ringover. On after another sounded terrible or gapped out in the middle of the call. Been using a month now and it's been flawless.

Nachteile:

Actually have not found a con yet. Works perfect and the panel is easy to use.

Communication Just for Work

Kommentare: I love Ringover! It’s like my communication space specifically for work. I don’t have to use my personal number anymore so it’s a way to separate calls and messages from work and from family. It’s ideal for work-life balance, I guess.

Vorteile:

What I like most about this software is it offers my most needed communication tools and more in one app - messaging, video calls, and statistics.

Nachteile:

What I least like about this software is sometimes when my husband and I call at the same time the reception becomes poor. I wonder if it’s just my internet or it’s the app.

Great Application and high uptime

Kommentare: Great, Easy and Transparency.

Vorteile:

We have been using Ringover more than 2 years. Call quality are very high and the services are all the time up. The admin panel UI is very friendly. Any layman can understand and use it. Services are always good and billing is very transparent. While dialing the number only one would get to know how much the call would cost. We are happy with Ringover and continue to use the same further.

Nachteile:

There are no cons as such. If there is any issue, team will sort it out within mentioned TAT.

A simple and powerful tool

Kommentare: Helps me a great deal get my calls through.

Vorteile:

The integrations, the click to call feature, power dialer and the customer service

Nachteile:

The fact that some calls to specific countries get dropped off after a very specific period. Example: 3 mins After a dropped call, you continue to hear the other person’s recorded voice in loop.

Easy to use, good balance features/price

Kommentare: Excellent. It is a very good tool, with many different features and very easy to use for both agents and manager

Vorteile:

Its ease of use, intuitive tool, not complicated at all

Nachteile:

In general everything is perfect. Nothing to complain about

Easiest Phone Provider System through the App and Web

Kommentare: The once I contacted support to change a phone number they were brilliant. A fast response and they dealt with the issue straight away. Many companies sent a generic reply with a link to a help page but Ringover just actioned what I asked.

Vorteile:

The Ringover system has been very simple to set up, manage and use. The mobile app works seemlessly without having to configure all the settings like other VoIP providers. The app doesn't seem to drain the phone battery much either. The web interface is not just a administration portal but allows calling from within a web browser. Love it! In addition, the service has the option to integrate with CRM include custom built systems through the API

Nachteile:

I honestly can't think of any. We can always say the cost because we want to save money but the service is worth the money.

using this software having fantastic exprince

Kommentare: sometimes it makes a problem. I think future update its will be alright. my experience in this application is so friendly overall.

Vorteile:

it is superb! it makes it easy for my work, I contact a lot of person with use it.

Nachteile:

I feel so apeshit on this. The least version this has powerful.

Nice tool to use, some key features for us were missing

Vorteile:

- Easy to use - Nice customer success - Easy to setup

Nachteile:

- No Power Dialer type feature integrated with the CRM at the time, we had to use a csv file - Some countries were not available (to have a phone number from)

Ringover

Kommentare: 'i'm using ringover to contact my clients

Vorteile:

Very fast, i find it very pratical and easy to use, this software is very useful for my job

Nachteile:

Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work

Room to improve

Vorteile:

Easy to use, very handy mobile app and chrome extension. Never experienced any issue getting through during calls.

Nachteile:

Some parts of the UI are a bit clunky and appear not to have been localised, text in French appears here and there in the app and in emails. Also it would be great to have a filter to not to be notified of incoming calls for a particular line if you have more then one number, at the moment it is all or nothing.

Great product, functionality and at a great price

Kommentare: I prefer it to zoom for video calls, it integrates with my calendar and it easier for visitors to attend. The call out funtionality is brilliant, again so simple.

Vorteile:

It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.

Nachteile:

For me the service is perfect, I haven't come across any issues.

Useful software for our commercial calls

Vorteile:

Useful and easy-to-use software for our commercial calls

Nachteile:

The price per licence is high for our size.

ringover revieu w

Vorteile:

the easy to use interface and to simplicity

Nachteile:

none! i can't find a thing that i don't like

First experience with Ringover!

Vorteile:

A record of all the entrant calls is kept.

Nachteile:

We haven't used your solution enough yet.

So efficient to use!

Vorteile:

The software has made my transition into working life so smooth and easy! I use this day in and day out to make calls and can’t recommend it more!

Nachteile:

I can’t fault the software and as of yet every thing is running smoothly!