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Gaviti
Was ist Gaviti?
Gaviti ist eine Plattform für das Forderungsmanagement, mit der du deine Abläufe zum Forderungseinzug optimieren kannst.
Mit Gaviti kannst du:
deine vorhandenen Workflows optimieren, ohne sie zu ändern;
die Kontrolle über deine Abrechnungs- und Fakturierungsworkflows verbessern;
Echtzeit-Einblicke in den Status und die Leistungskennzahlen deiner Forderungen erhalten;
deinen Kunden ein sicheres und einfaches Zahlungs- und Kommunikationsportal bieten sowie
mit jedem ERP- (Enterprise Resource Planning) oder Geschäftssystem arbeiten.
Wer verwendet Gaviti?
Gaviti ist perfekt für Unternehmen, die auf Kredit verkaufen. Zu den zufriedenen Kunden zählen der Großhandel, der Dienstleistungssektor, Vertrieb und die Fertigungsindustrie.
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Gaviti
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Bewertungen über Gaviti
Game changer for easy accounts receivable.
Kommentare: Hard to imagine being without it at this point.
Vorteile:
I like that it includes all parties so customers are being bombarded by phone calls by the different departments with the same goals.
Nachteile:
Occasionally some of the buttons with an accounts don’t work equally
Gaviti makes my job easier.
Kommentare: Great! It's beyond user-friendly, and it's easy to show someone else how to find what they are looking for. I especially like that it makes communicating with customers easier.
Vorteile:
Gaviti has streamlined my workday, making it easier to complete daily tasks and run important reports.
Nachteile:
Updates are often done during work hours.
Antwort von Gaviti
letzten Monat
Hi Siobhan, Thank you for your lovely review! We're so happy to hear that Gaviti is making your life easier and that you find it user-friendly—that’s exactly why we’re here! I’ve shared your feedback about the timing of product updates with our development team. We truly value your input and will explore ways to address this concern. Thank you once again for taking the time to leave a review.
Good System - hope to see more from GAVITI
Kommentare: It's ok. Hope you will make more improvements
Vorteile:
Email system with notifications and invoice attached
Nachteile:
System does NOT show the TRANSACTION numbers from online payments and does not show when acct has a CREDIT balance
Antwort von Gaviti
vor 4 Wochen
Hi Lenora, We are so glad that you are happy with Gaviti. We are always improving our product and as you know released product updates pretty frequently. I just want to make you aware that transaction ID numbers are a feature of Gaviti's Cash Application product. If this is something you are interested in, please contact your dedicated customer success manager. We also do show if there is a credit balance. We have a column called "total balance" in the customer records' page. If the balance there is negative it means that this customer has credit balance. We understand that you want to see more from Gaviti. If you have any specific suggestions, please don't hesitate to reach out to your dedicated Customer Success Manager. Thank you for taking the time to write a review.
Gaviti overview
Kommentare: Overall the program was easy to learn which makes it easier to train the rest of the team. Usually when someone has a question, it can be answered quickly so I can get back to my job.
Vorteile:
I like that we can keep all our notes in one place instead of using spreadsheets
Nachteile:
I know everyone else likes that invoices disappear after they are paid but I would like it if we could access paid invoices and previous notes for a history on the customer.
Antwort von Gaviti
letzten Monat
Hi Alicia, We're delighted to hear that Gaviti is delivering great value and that you find it user-friendly. Regarding your concern about paid invoices and related notes, rest assured they don’t disappear. You have full control over what is displayed in your view. If you need assistance in configuring this, your dedicated Customer Success Manager is always available to guide you. We truly appreciate you taking the time to share your feedback and look forward to continuing to support your success with Gaviti!
A few awesome reasons why we use Gaviti and you should too!
Kommentare: Over all, good outweighs the frustrating by far. It is nice to have all of your information in one spot and know it will be there the next day with certainty. Exceeds programming used before by my place of employment. If you are looking for a nice, organized, up and coming system, Gaviti is it!!! Highly recommended!
Vorteile:
I like that my invoices, notes, sales team information and contact information are all in one spot. I like that you can edit notations if needed. I like all the sorting and organizing features! Being able to send email from one co-worker to another is also another amazing feature!
Nachteile:
There are very few features I do not like. It does "oh snap" often when trying to get many lines of information at one time. It has a little bit of slowness at times of high volume across the company. Other than that, it is great!
Antwort von Gaviti
vor 4 Wochen
Hi Erin, We are so glad that you get so much value from Gaviti. And we love the title of this review! We understand the frustration with the system delays. We recently did a lot of product upgrades to help improve the system performance, so there shouldn't be anymore "oh snap" messages. :) Thank you for taking the time to write a review. All the best, Sarah
Thoughts on Gaviti
Kommentare: good experience with learning the program and still learning. open to learning as much as much as I can to aid me in being as efficient as possible in my role.
Vorteile:
Easy to locate accounts, ability to review any and all notes from previous users to get a broader look at any prior or consistent issues. Also, can locate any additional contact information.
Nachteile:
No negative opinions. I've only used this product for a about a year and still learning the ins and outs, but have no complaints about the program.
Antwort von Gaviti
vor 4 Wochen
Hi Kelly, We are so glad that Gaviti is helping you be efficient and work better. That is why we are here! Thank you for taking the time to write a review.
Best Accounting Program So Far!
Kommentare: It has made AR and collections a lot easier for us and has made the communication better with customers to better understand their needs.
Vorteile:
I love how easy it is to use! It makes day to day in AR much easier.
Nachteile:
Nothing! I think it is a fantastic program that is constantly improving.
Antwort von Gaviti
letzten Monat
Hi Brianna, Thank you so much for your wonderful review! We’re thrilled to hear that Gaviti is providing you with great value and making your work in A/R easier—it’s exactly what we strive for! If you ever have any questions or need assistance, please don’t hesitate to reach out to your dedicated Customer Success Manager. We’re always here to support you!
Gaviti review
Kommentare: exceptional program with excellent customer service
Vorteile:
the automation and how customizeable it is
Nachteile:
it does so much I lose track of time looking at all the data lol
Antwort von Gaviti
letzten Monat
Hi Donna, We’re absolutely thrilled to hear that you find Gaviti exceptional—your kind words are music to our ears! While we know you’re not really complaining, we do have a solution to help with the challenge of keeping track of time (yes, we agree—reports can be fun!). Our customizable dashboards allow you to focus on exactly the data you need. You might find it helpful to set up a daily dashboard for quick, essential insights, and a more detailed dashboard for deeper dives when needed. If you’d like assistance with setting this up, please don’t hesitate to reach out to your dedicated Customer Success Manager—they’re always happy to help. Thank you so much for taking the time to leave a review.
Very efficient Invoicing system
Kommentare: My overall experience has been rather positive. The emails sent out of Gaviti tend to get quick responses!
Vorteile:
It creates and maintains an invoice history for every single invoice. I can quickly gather what collection efforts have been made on every invoice in the system.
Nachteile:
Invoices that haven't even posted in our system are also added into Gaviti, mixing into the REAL numbers with unofficial and unrealized AR opportunities.
Antwort von Gaviti
vor 4 Wochen
Hi Rick - We are so glad that Gaviti is helping you maintain control and giving you visibility into invoices and A/R as a whole. We pride ourselves on helping customers collect faster, so glad this is working! Please be aware that Gaviti doesn't create invoices, we only read the data from your ERP. So if the invoice is showing in Gaviti, it must exist in your ERP. However, there are ways to choose when an invoice is be filtered out. If you are unsure how to do this, please contact your dedicated Customer Success Manager. Thank you for taking the time to write a review! Thanks, Sarah
Regional Contract Administrator
Kommentare: Has been a wonderful experience with Gaviti. Appreciate the staff's help on support tickets within 2 days.
Vorteile:
I appreciate the communication viewable from the customer directly uploading from emails.
Nachteile:
Integration issues caused by our software's limitations. Hoping we will get to change our current software to something more compatible with Gaviti in the future.
Antwort von Gaviti
letzten Monat
Hi Abigail, We're delighted to hear that things are going well. As you know, Gaviti seamlessly integrates with all business systems, so if you’re planning to continue using your current software, don’t hesitate to reach out to your dedicated Customer Success Manager. They’d be happy to explore any opportunities to further optimize your experience and tailor the system to your needs. We appreciate you taking the time to leave us a review. All the best, Sarah
Bare Minimum
Kommentare: Overall it's been okay. Not a whole lot to brag on. Very minimal for our type of business.
Vorteile:
It's been nice to be able to keep track of correspondence.
Nachteile:
I can't separate my billing by my region. So reporting wise the whole company is bulked together. It would be nice not to have to filter through my email to find what I need. It would be nice to be able to have a fully operational AR & AP all together in one place. invoices disappearing after payment is kind of wonky. Rather than having a separate place within the software once they've been paid.
Antwort von Gaviti
vor 4 Monaten
Hi Alicia - We are glad that Gaviti has been helping you keep track of correspondence. We pride ourselves on helping A/R teams get and stay organized. About the separation of billing, it is possible to do this, it's entirely up to you how you choose to structure your business units. Many of our customers use both approaches: some prefer managing everything under a single unit, while others set up multiple subsidiaries based on region, unit, branch, or other criteria. All of these options are supported. Even within a single business unit, you can implement these distinctions using custom fields based on specific criteria. About the disappearing invoices. Invoices don't disappear, it depends on the filters you set up. If you wish, you can apply a filter to view all invoices, including the paid ones, on the same page. Please feel free to reach out to your dedicated customer success manager to help you.
Gaviti Pros/Cons
Kommentare: Good, it does what we expect it to do with just some minor hiccups
Vorteile:
The automation of sending out invoices & the client access to their open invoices
Nachteile:
some clients systems send emails from Gaviti to SPAM; sometimes client's have issue accessing their accounts
Antwort von Gaviti
vor 4 Monaten
Hi Brenda - We are glad that you are getting value out of Gaviti. The SPAM issue you mentioned is not uncommon with commercial emails. Please contact your dedicated customer success manager to discuss possible solutions.
Gaviti ok
Kommentare: Fair. If used for just invoices and payment it is ok.
Vorteile:
Sends invoices automatically. Can run reports
Nachteile:
Losses info every time update. It is also very person intensive. We have to go in and impute everything we want instead of doing it in bulk.
Antwort von Gaviti
vor 4 Monaten
Hi Amy, We’re truly sorry to hear you’ve been having trouble. Gaviti is designed to manage information efficiently, so it sounds like there may be a setting that needs adjustment. Additionally, many actions can be performed in bulk to help streamline your workflow. Your dedicated Customer Success Manager is here to assist you. Please don’t hesitate to reach out, and they’ll be happy to guide you through the best ways to optimize the software for your needs. We appreciate your patience and feedback, and we’re committed to ensuring a smoother experience moving forward. Thank you for taking the time to write a review.
All in one AR Tool
Kommentare: Gaviti has been very helpful with the collection process. Ease of use and easy workflows.
Vorteile:
Having automated emails going out to customers. Having an all in one place for all notations and AR information. Being able to customize the workflows to fit your needs.
Nachteile:
There is nothing that stands out at this time.
Antwort von Gaviti
vor 4 Monaten
Hi Angie - We are so glad that Gaviti is providing value for your organization and helping the collections process. Thank you for taking the time to leave us a review.
Gaviti Review
Kommentare: HORRIBLE - Too many bugs in the system. Ability for more users added slows speed down even further. I should not have to wait for the system to sit and spin after a single notation. I need to have the ability to added a note save it and then moved o the next task. My job is fast paced, I need an accounting system that will not hinder this.
Vorteile:
Only thing is they send auto reminders.
Nachteile:
SPEED!!! Inability to use "enter' instead have to tab down 1st. AW SNAP responses are constant.
Antwort von Gaviti
vor 4 Monaten
Hello Christina, We're truly sorry to hear about the issues you've encountered with Gaviti. We've recently made some system improvements that should address the speed and performance problems you’ve experienced. If you're ever less than satisfied, please don't hesitate to reach out to your company's dedicated Customer Success Manager. Every one of our customers, regardless of size, has a dedicated point of contact to ensure their needs are met.
user friendly
Kommentare: Good. easy to access . mail reminder very useful to payment receive.
Vorteile:
easy to access very useful transforming accounts receivable management. collections teams more easy to update.
Nachteile:
can't edit customer details properly . can't find the customer by balance amount
Antwort von Gaviti
vor 4 Monaten
Hi Steevan - We are glad that you find Gaviti user friendly. That is one of the aims we strive for. We are sorry that you can't perform some of the searches you want and can't see to edit some customer details. Please be in touch with your dedicated customer success manager so that we can figure what what is going on and help you use Gaviti even better.
Overall okay, speed issue
Kommentare: I have had a good experience with all of the features, I am not complaining about any features, I love all it has to offer. The speed is just a bit of an issue when it takes 10 minutes to save one note.
Vorteile:
I like how it localizes all of our information in one place and everyone can see notes.
Nachteile:
It is extremely slow during business times (I understand that the time is heavy on the server, but I feel as though it should function a bit better given the nature of gaviti)
Antwort von Gaviti
vor 4 Monaten
I have good news. We just made some updates to the system which should help improve the speed and lagging. Thank you for taking the time to write a review!
Gaviti is a good billing program
Kommentare: I am overall happy with Gaviti and its great to use
Vorteile:
its easy to use and very freindly everything you do ir registered and easy to follow up with clients
Nachteile:
sometines there are glitches and it takes time for the issues to get resulved
Antwort von Gaviti
vor 3 Monaten
Hi Julie - We're thrilled to hear that Gaviti has been easy to use and valuable to your business. I’m sorry to learn about the glitches you’ve encountered. Rest assured, we prioritize every issue reported by our customers and will immediately bring this to the attention of our tech support team. We're always working to enhance our platform, and your input helps us improve. Thank you for taking the time to write a review.
Accounts Receivable Representitive
Kommentare: Better now that we can notate and tag and flag multiple rather than having to do it individually
Vorteile:
I like the reports that can be generated as well as being able to have the emailed to myself on a scheduled basis
Nachteile:
Gaviti is slow when trying to notate and seems to give the "AWW SNAP" sign alot
Antwort von Gaviti
vor 4 Monaten
I have good news. We just made some updates to the system which should help improve the speed and lagging. Thank you for taking the time to write a review!
Gaviti Review
Kommentare: Overall, Gaviti has become a staple in our collections process. I view it as having an additional team member.
Vorteile:
Once set up, the Gaviti systematically reminds your customers of the due dates of their invoices. This cuts down on the number of hours spend contacting customers.
Nachteile:
Depending upon the volume of your needs, the set up can be cumbersome.
Antwort von Gaviti
vor 4 Monaten
Hi Candace - We are so glad that Gaviti is saving your company time and adding so much value. As for the setup, we hope that your dedicated customer success manager made it as smooth as possible. If you ever need anything, please reach out. Thank you for taking the time to leave us a review.
In Betracht gezogene Alternativen:
Great performing, value based automated collection tool
Kommentare: Very positive and would recommend to any company looking for an automated collection tool that does not cost an arm and a leg but delivers what was promised.
Vorteile:
Easy to use, quick setup, user customizable and delivers on promises.
Nachteile:
Not much - overall product works well. I do wish for user customizable dashboard where we can setup our own metrics.
Antwort von Gaviti
letztes Jahr
Thank you for the very nice review Bart. We are so happy that you are finding Gaviti valuable and easy to use. I am also happy to tell you that Gaviti users actually CAN create their own dashboards AND their own custom field metrics. - Please reach out to your customer success manager for more information.
Gaviti Review
Vorteile:
The organization and all information being on one screen.
Nachteile:
Gaviti runs very slow. It needs a new software update.
Antwort von Gaviti
vor 3 Monaten
Hi Rina, Thank you for sharing your feedback! We’re thrilled that Gaviti is supporting your organization, and we truly apologize for the slower performance you’ve experienced. We’ve recently rolled out a major software update designed to enhance speed and performance. We’d appreciate it if you could give it a try, and if you still encounter any issues, please don't hesitate to reach out to your dedicated Customer Success Manager. We’re here to ensure everything runs smoothly for you. Thank you again for taking the time to leave a review.
friendly system
Kommentare: Its very easy to use, very self explanatory !
Vorteile:
I love that we can set it up to what works for us.
Nachteile:
We cant see if customer has a credit or money on the account
Antwort von Gaviti
vor 4 Monaten
Hi Angela - We are glad that you find Gaviti easy to work with, that is our goal! If you are finding that you can't see certain information, please contact your dedicated customer success manager. We want to make sure your experience is as smooth as possible. Thank you for taking the time to write a review.
Gaviti Review
Kommentare: I have been happy with the way everything flows.
Vorteile:
I like the fact that I can pull up all the invoices and add/see notes on each one.
Nachteile:
The fact that it doesn't update if partial payments are made
Antwort von Gaviti
vor 4 Monaten
So glad that you are getting value out of Gaviti. We are working on improving the partial payments issue. Thank you for taking the time to write a review.
The system is very easy to use
Vorteile:
What I like most about the system is the design, the ease of use, the way the data is presented
Nachteile:
What I like least about the system is the way the emails are sent to customers
Antwort von Gaviti
vor 7 Monaten
Hi Liad - Thank you for taking the time to write a review. We are glad that you find the system easy to use, that is our goal! We want to make sure that you are having the best experience possible, so please feel free to reach out to your CSM and see if there is something we can do to make the email sending better for you.
