Wer verwendet Smile.io?
Any retailer with an online presence looking to increase customer loyalty with a beautiful and diversified rewards program.
Was ist Smile.io?
Smile.io powers reward programs for 15,000 merchants across the globe, making it the most popular ecommerce rewards platform in the world.
Create a mobile-friendly program that is equally engaging, fun, and motivating by rewarding your customers with points, VIP status, and referral bonuses.
Want to build something truly unique? Have your development team use our API to reward custom actions and create different rewards.
Smile.io – Details
Smile.io – Preisübersicht
Smile.io ist verfügbar ab 59,00 $/Monat. Smile.io bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Smile.io findest du unten.
Smile.io – Nutzerbewertungen
Zeigt 5 von 12 Nutzerbewertungen
Bewertet am 7.1.2019
No API unless Enterprise
Bianca l. P.
Vorteile: I like how simple it is for our team and our customers to use. The UI is very nice and intuitive.
1. The widget is annoying and confuses customers, I don't like having a widget floating on our website for the sole purpose of rewards. For example, if I want to have a chat features, now I have two widgets floating around.
2. No API unless on the Enterprise version. I always detest software that doesn't allow access to their API because you're blocked out of creating anything useful that's custom to your needs.
3. The pop-up widget is confusing to customers. We should have the option of choosing a widget design, or a design that embeds itself into a page like LoyalyLion which is much more intuative for customers to use.
Bewertet am 16.1.2019
Very good referral programs
Vorteile: We used Smile.io for almost a year at our company. It works very well with both Shopify and Shopify Plus. The out of the box functionalities are enough to create a very good and engaging Referral and Loyalty program. , and you can even customize lots of features. We eventually migrated to a different platform that provides more advanced features, but I recommend Smile.io to everyone who owns e-commerce and aims to launch a loyalty program in a short time.
Nachteile: The APIs are a bit limited if you want to set up an advanced configuration. The customer support is pretty good, but sometimes they don't really solve your problem.
Bewertet am 3.2.2020
Great Started Product
Vorteile: It really helped build the foundation of my loyalty program. We started using the free version and it caught on pretty quickly! The retention factor of having a loyalty program has been huge.
Nachteile: It is limited to very few POS systems. I left because it is not compatible with Lightspeed.
Bewertet am 19.2.2020
Great option for bigger businesses
Kommentare: Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point.
Vorteile: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program.
Nachteile: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features.
Bewertet am 9.8.2019
Less expensive but less effective
Vorteile: Easy to set up and easy to operate. Recent changes to the platform have improved the backend experience.
Nachteile: Because they design the app to be plug and play it limits the customization which causes issues for branding and user experience.