Wer nutzt diese Software?

Any retailer with an online presence looking to increase customer loyalty with a beautiful and diversified rewards program.

Durchschnittliche Bewertung

10 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4 / 5
  • Funktionen 4 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 59,00 $/Monat
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Smile.io
  • https://smile.io
  • Gegründet 2012

Über Smile.io

Smile.io powers reward programs for 15,000 merchants across the globe, making it the most popular ecommerce rewards platform in the world.
Create a mobile-friendly program that is equally engaging, fun, and motivating by rewarding your customers with points, VIP status, and referral bonuses.
Want to build something truly unique? Have your development team use our API to reward custom actions and create different rewards.

Smile.io Funktionen

  • Aktivitäts-Verfolgung
  • Bonus-Verwaltung
  • CRM
  • Geschenkkarten-Management
  • Kundenkarten
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Treueprogramm
  • Zugriffsquellen-Verfolgung

Die hilfreichsten Reviews für Smile.io

No API unless Enterprise

Bewertet am 7.1.2019
Bianca l. P.
Co-founder & CEO
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I like how simple it is for our team and our customers to use. The UI is very nice and intuitive.

Nachteile: 1. The widget is annoying and confuses customers, I don't like having a widget floating on our website for the sole purpose of rewards. For example, if I want to have a chat features, now I have two widgets floating around.
2. No API unless on the Enterprise version. I always detest software that doesn't allow access to their API because you're blocked out of creating anything useful that's custom to your needs.
3. The pop-up widget is confusing to customers. We should have the option of choosing a widget design, or a design that embeds itself into a page like LoyalyLion which is much more intuative for customers to use.

Very good referral programs

Bewertet am 16.1.2019
Verified Reviewer
Junior Facebook Media Buyer
Kunst & Handwerk, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: We used Smile.io for almost a year at our company. It works very well with both Shopify and Shopify Plus. The out of the box functionalities are enough to create a very good and engaging Referral and Loyalty program. , and you can even customize lots of features. We eventually migrated to a different platform that provides more advanced features, but I recommend Smile.io to everyone who owns ​e-commerce and aims to launch a loyalty program in a short time.

Nachteile: The APIs are a bit limited if you want to set up an ​advanced configuration. The customer support is pretty good, but sometimes they don't really solve​ your problem.

Awesome Loyalty APP

Bewertet am 9.4.2019
Elias M.
CIO
Essen & Trinken, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Just awesome, really great tool for any ecommerce store on shopify.

Vorteile: I was able to create a full Loyalty program for my Shopify Store in a couple of hours, even more powerfull than multi-million dollar retailers. A lot of funcionalities and automations, really easy tu understand and setup.

Nachteile: My store is in spanish and they still haven't translated the whole app... neither allow you to manually translate all the labels and strings, just a few. But still awesome and they told me that they were working on that.

Really Great Platform, Nicely Evolving, Great Support

Bewertet am 25.4.2019
Michael j. M.
CEO
Internet, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's been easy and fun. I highly recommend. Nice new features always in development.

Vorteile: Our rep is incredible. It's easy and intuitive to use. It looks pretty good out of the box too.

Nachteile: Couldn't have a custom logo for the launcher that would resize correctly. But that's pretty minor.

Great reward platform for our customers

Bewertet am 11.7.2018
Verified Reviewer
President
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Such a great tool! The UI is fantastic and the functionality of the software enables us to stay in contact with our most loyal customers.

Nachteile: It should have come out much sooner! I had to suffer through other providers that were far less superior for too long.

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