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ImportOmatic
Was ist ImportOmatic?
Die Vorzeigelösung von Omatic für die Integration von Daten gemeinnütziger Organisationen – ImportOmatic importiert Daten aus beliebigen externen Quellen in Raiser's Edge/RE NXT. Die Software unterstützt alle Datensatztypen und -formate und bereinigt Daten. ImportOmatic definiert die Effizienz neu mit intelligenter Integration, bei der Datensätze korrekt abgeglichen, Duplikate eliminiert und Daten beim Import standardisiert werden.
Wer verwendet ImportOmatic?
Der Anbieter vertreibt Integrationslösungen und -dienstleistungen für gemeinnützige Organisationen jeder Größe in den Bereichen Kunst und Kultur, für religiöse Einrichtungen, Stiftungen und Einzelpersonen, für das Gesundheitswesen, für die K-12- und Hochschulbildung.
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ImportOmatic
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Bewertungen über ImportOmatic
Automatic omatic
Kommentare: Not pushy sales people. Willing to show demos and answer questions. Product set up was quick, perhaps too quick. Would have liked the trainer to follow back up with us after our trainings as once we started using the product, we had questions.
Vorteile:
My organization uses three omatic products. They have continued to show their understanding of our industry and design their products so they are easy to use. The product we have been using the longest is Record Radar. If your fundraisers like to visit geographic areas and want to know who else they can visit, this is the tool you need!
Nachteile:
They are not pushy at all with their products and I wish they would be more! By this, I mean that I wish I would have purchased this sooner as it has made a world of difference with our data processing team. I do think their implementation could have gone a bit different for import-o-matic.
Antwort von Omatic Software
vor 4 Jahren
Hi Stephanie, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
In Betracht gezogene Alternativen:
Importing Made Simple
Kommentare: Overall, my experience with Omatic software has been and continues to be great. The customer service is awesome and prompt. I would recommend this software to others because of the customer service and the ease of use of the software.
Vorteile:
The most impactful feature of Import-omatic is the ability to create templates that I can reuse. This takes the guesswork out of determining if I have all that I need to run an import and saves a tremendous amount of time. The product is very user-friendly and integration with existing business processes was seamless.
Nachteile:
I think the most difficult part of using Import-omatic is the regular expressions area of the dictionary. It’s one of those things that if you don’t use it regularly, you can forget the primary aspects of how to set it up properly.
Antwort von Omatic Software
vor 4 Jahren
Hi Michelle, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
it has been extremely difficult
Kommentare:
Update – we are now paying a HJC (Luminate Consultants) and trying to get Blackbaud Professional services involved to assist with resolving omatic group-sync issues.
currently seeking professional services combination of RELO and Omatic, as these issue remain unresolved with support.
- Run RELO at the same time as Luminate Connector – as the omatic group sync profile is causing too many problems to list
- Can either of these tools bring registrants into the events module, prior to bringing the donations over?
- Can either of these tools prevent the runaway duplicate situation in Luminate Online? I suspect once group sync profile is fixed, this will resolve itself
- Can either of these tools bring constituents over who have not yet made a donation, rather signed up for a newsletter? The omatic constituent import is not working because group sync has overwritten Country from Canada to Cnd and there are thousands of updates (errors) to click through to find one new genuine newsletter subscriber.
- What happens to all the monthly donors that were set up with omatic? a return to RELO would break all those subscribers connections to the original recurring gift.
- Creating an email group takes 3 hours for 30000 records, everytime annual giving wants to send an email – Omatic says that the only resolution is getting faster internet (RE is hosted by Concourse and Luminate Online is hosted by Blackbaud), who needs faster internet?
Vorteile:
the promise of ease and time saving sounded great, unfortunately that has not been our experience
Nachteile:
Luminate Connector is NOT a time saving tool, and profiles still not working months after implementation
Antwort von Omatic Software
vor 6 Jahren
We are sorry to hear that you've had some issues with the Luminate Online connector. The entire Omatic team is committed to working through these problems with you. Please feel free to reach out to me at marcia.hightower@omaticsoftware.com if you would like to discuss your concerns in depth. I'm happy to help! Marcia
In Betracht gezogene Alternativen:
Import Omatic
Kommentare: Pretty good. Help has been quite responsive and I am glad that for the most part they take the reigns.
Vorteile:
Importing and exporting complete data sets - of constituents, gifts, and survey responses - to/from Raisers Edge and Luminate.
Nachteile:
Adding and changing import/export criteria/fields can be cumbersome.
Antwort von Omatic Software
vor 4 Jahren
Hi Lindsay, thanks for leaving us such a wonderful review! We are thrilled that you're pleased with your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to hearing from you again.
We spend more time with donors and less time with spreadsheets
Kommentare: Reduced hand-data entry. Reduction in errors. Increased flexibility.
Vorteile:
I no longer have to prep my spreadsheets for my regular imports. I occasionally forget how amazing of a statement that is. Virtual data fields and dictionaries can be set up ahead of imports, including the ability to skip records that meet certain criteria. It matches or creates records, addresses can be old or slightly different--I choose when to update or ignore It matches on "close" names, if I want it to. I have fewer multi-pass imports, because so many more things can be done with each pass. But the biggest thing is that we are able, with the same number of staff members, to better customize our donor solicitations because we don't have to spend hours and hours pouring over column over column in thousands of lines of spreadsheets. Omatic lets us customize based on what we already know about our donors, which gives us time to continue learning more about them.
Nachteile:
It's sophisticated and robust. Which means if you're someone who hates instructor-led training and just likes to click around to learn, it will take you ages to learn everything it can do. It's SO incredibly customize-able--it will suggest but not dictate for many fields--that people who want full functionality without a learning curve are going to flat-out miss out on all the things it can do for you. If you are constantly in a work environment where you feel it's easier to do something the slow, hard way than figure out an easier way--if there is never an opportunity to slow down and learn something new--you won't realize its full benefits.
