LogMeIn Central

LogMeIn Central

von LogMeIn

Wer verwendet LogMeIn Central?

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Was ist LogMeIn Central?

LogMeIn Central is a powerful, easy-to-use endpoint management solution enabling IT professionals to effectively monitor, manage, and secure their endpoint infrastructure. Whether you have remote employees or endpoints scattered across the globe, LogMeIn Central provides IT organizations with the speed, flexibility, and insight needed to increase productivity, reduce IT costs, and mitigate risk.

LogMeIn Central – Details

LogMeIn

https://secure.logmein.com/home/central

Gegründet 2003

LogMeIn Central – Preisübersicht

LogMeIn Central bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für LogMeIn Central findest du unten.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

LogMeIn Central Funktionen

Endpoint Protection Software
Aktivitäten-Protokoll
Anti-Virus
Anwendungssicherheit
Gerätemanagement
Unterschriften-Abgleich
Verhaltensbezogene Analysen
Verschlüsselung
Web-Bedrohungen verwalten
Whitelist/Blacklist
Echtzeit-Benachrichtigungen
Einsatz-Management
Für MSPs
IT-Asset-Management
Korrektur-Management
Mobiler Zugriff
Netzwerküberwachung
Sanierungsmanagement
Bedarfsmanagement
Beschaffungsmanagement
Compliance-Verfolgung
Instandhaltungsmanagement
Inventarverwaltung
Konfigurationsmanagement
Kostennachverfolgung
Lieferanten-Management
Vertrags-/Lizenz-Management
Wirtschaftsprüfung-Management
Compliance Management
Inventarverwaltung
Kapazitätsmanagement
Korrektur-Management
Lizenzmanagement
Remote-Zugriff/-Kontrolle
Wartungsplanung
Zugriffskontrollen/Berechtigungen
Überprüfung von Vorfällen
IT-Asset-Management
Release-Management
Self-Service Portal
Service-Katalog
Serviceberichterstattung
Störfallmanagement
Ticket-Management
Vertragsmanagement
Wissensmanagement
Abrechnung & Rechnungsstellung
Backup und Recovery
CRM
Dashboard
Fernzugriff
Help-Desk
Korrektur-Management
Live-Chat
Problemmanagement
Projektmanagement
Terminplanung

LogMeIn Central – Nutzerbewertungen

Zeigt 5 von 284 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.1/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
3.7/5

A fantastic product that allows quick set up and fast remote access to computers and servers.

Bewertet am 9.1.2018
Tyler L.
Technical Support Specialist
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can't imagine doing my job without this software. Things would be so much more clunky and take twice as long without it. It's that good and that important for offering remote support.

Vorteile: It's easy to use even with hundreds of computers set up, all organized into group folders with a wealth of information available to you before you even remote connect to the user's computer. It has a huge array of customization options and features to access without ever feeling overwhelming, and has support information and access right from the main page.
It's extremely useful for remote management, in addition to just being impressive to clients.

Nachteile: They are, bar none, the best remote access and support software on the market. This however means that when they raise their prices, which they seem to do every year, you're left to either take it and raise your own prices slightly, or eat the loss.
They also seem to have dropped the live chat support feature, as it's always marked "Offline" on the support drop-down even though it's within the posted hours.

LogMeIn Central

Bewertet am 20.12.2019
Shawn B.
IT Manager
Industrieautomation, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall the product works well. We used it as our defacto remote support tool to support our remote end users. Costs just got out of hand and I had to eventually abandon LogMeIn Central for another company that worked just as well for 1/3 of the cost.

Vorteile: Easy to use, centralized management, ease of deployment, easy to create groups, users, and admins. Uptime was never an issue.

Nachteile: Cost. They did nothing but increase...I wish I could say better things about this company but their costs were too rich for our company so we moved to another remote support alternative for our company.

LogMeIn Review

Bewertet am 8.1.2020
Nejen R.
Application Support Tier 2
Informationstechnologie & -dienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great tool and has prevented many issues with customers due to its use.

Vorteile: Great tool for remote sessions. Easy to access as a user and easy to provide to clients requiring assistance.

Nachteile: Did not like how the client needs to download the LogMeIn application in order for me to access their device. I know it is necessary but is extra work for the external user.

Great program but way to expensive

Bewertet am 15.11.2019
Verifizierter Rezensent
IT Manager
Unterhaltung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We started with LogMeIn when it was a free service and purchased a volume license since we had about 70 computers to use LogMeIn for tech support. However as we grew to over 120 computers the annual license fee grew much faster to were it no longer was worth the cost.

Vorteile: The program is very easy to setup and use.

Nachteile: The expense of the license fee drove us away and to find comparable software for less than 1/20 the cost.

Never Really Worked Reliably

Bewertet am 1.10.2018
Jax W.
Solutions Engineer
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
3/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have maybe 2500 computers we need to have irregular access to. I would say 50% of the time, the computer we would try to access would need to be restarted, have an unfixable black screen remotely, or just not connect due to a LogMeIn client issue. When it worked, it was great, but when you often have to take action or go on site to get your remote software working, it's just not worth it. Support was horribly unhelpful and just suggested updates, which in the long run did not help since issues would reoccur and getting access to update them would require being physically present at the computer, ruining the purpose of this remote access software.

Vorteile: It allowed us to access thousands of devices and keep them organized.

Nachteile: Devices would either connect with a black screen, or just not show up on the list at all. Visiting my remote computers in person would show the computer started normally, but LogMeIn decided to run but just not connect. Just one click in the LMI Control Panel would make it reconnect. Not polling for a good connection after restart is just bad design, and support consistently told me to just update to the latest version, but through 3 years of experiencing this problem. The black screen issue wasn't resolved either.