--- description: Detaillierte Informationen über User Interviews zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: User Interviews Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [UX-Tools](/directory/31036/ux/software) > [User Interviews](/software/169122/user-interviews) # User Interviews Canonical: https://www.capterra.com.de/software/169122/user-interviews Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/169122/user-interviews?page=2) > User Interviews hilft den Teams, bessere Geschäftsentscheidungen zu treffen, indem die Lösung schnell und kostengünstig Teilnehmer rekrutiert und Forschungsoperationen verwaltet. > > Bewertung: **4.3/5** von 32 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet User Interviews? User Interviews dient Produkt-, Design-, UX- und Marketingteams. Das Unternehmen arbeitet mit Unternehmen, Agenturen und Freiberuflern zusammen, die Nutzer, Tests und Iteration priorisieren, um bessere Produkte zu erstellen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.3/5** | 32 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.2/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: User Interviews - **Region**: Cambridge, USA - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 45,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Deutschland, Frankreich, Kanada, Neuseeland, Südafrika, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Anmerkungen - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Multi-Channel-Vertrieb - Nutzerforschungsanalyse - Panel-Management - Prototyp-Erstellung - Quantitative Metriken - Tests der Benutzerfreundlichkeit - Third-Party Integrations - Umfragen & Feedback - Umfragenerstellung - User Journeys - Videoaufzeichnung / Transkription - Werkzeuge zur Zusammenarbeit - Zielgruppen-Targeting ## Integrationen (9 insgesamt) - Census - Google Meet - Lookback - Loop11 - Microsoft Outlook - Sprig - SurveyMonkey - Typeform - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Chat ## Category - [UX-Tools](https://www.capterra.com.de/directory/31036/ux/software) ## Ähnliche Kategorien - [UX-Tools](https://www.capterra.com.de/directory/31036/ux/software) - [Marktforschung Software](https://www.capterra.com.de/directory/10041/market-research/software) - [User Testing Software](https://www.capterra.com.de/directory/32295/user-testing/software) ## Alternativen 1. [BrowserStack](https://www.capterra.com.de/software/162900/browserstack) — 4.6/5 (749 reviews) 2. [Hotjar](https://www.capterra.com.de/software/163516/hotjar) — 4.6/5 (539 reviews) 3. [XM for Strategy & Research](https://www.capterra.com.de/software/72396/strategy-and-research) — 4.7/5 (424 reviews) 4. [Dovetail](https://www.capterra.com.de/software/174077/dovetail) — 4.6/5 (97 reviews) 5. [Userbrain](https://www.capterra.com.de/software/141082/userbrain) — 4.2/5 (88 reviews) ## Nutzerbewertungen ### "Simplistic yet Innovative\!" — 5.0/5 > **Jadah** | *5. Dezember 2018* | Marktforschung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This software is extremely intuitive and does not require training nor comprehensive practice in order to be able to leverage effectively. It is a streamlined way to expand your reach and increase your audience. The program works fluidly and at an extremely balanced \& fair rate that allows for maximum use. I love this product\! > > **Nachteile**: There are some projects that demand more dynamic programming, specifically display logic, but the beauty of this software is that if any issues do present themselves, the team is very quick to problem solve and provide solutions. > > The benefits are largely the saving of both time and money. This product delivers quality results at a low cost and comes packaged in a clean, well managed and extremely well serviced platform. I have had nothing but positive experiences interacting with various members of the team and highly encourage the use of this software to supplement any business need. ----- ### "Reliable Tool in the Tool Stack" — 5.0/5 > **Kelly** | *2. April 2025* | Forschung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Easy to use, reliable participants, customer service > > **Nachteile**: Missing some helpful features around scheduling, screener survey questions, and unmoderated workflows > > I've used User Interviews for years. I really appreciate, their product, their reach, and their commitment to maintaining a good participant pool. ----- ### "Seemingly Good Opportunity, Bad Experiences" — 1.0/5 > **Ananda** | *25. Februar 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: This is a work from home opportunity, which is in huge demand. > > **Nachteile**: User Interviews needs to do a better job of monitoring and punishing scammer behavior by researchers on its platform. The researchers on the platform use "application surveys" to gather valuable yet remunerated feedback from users. These researchers also tend to refuse payment to users for vague and unfounded reasons, after users submit their feedback. User Interviews can be fantastic but as long as researchers like this are allowed to abuse the platform, the company will decline in user trust. > > Overall, it wasn't worth it to take on the participant opportunity at User Interviews. ----- ### "User Interviews allows for quick earnings simply by providing your own opinions\!" — 4.0/5 > **Natalie** | *22. Mai 2025* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: User Interviews makes it really easy to earn for providing your opinion on personal experiences and even fun tasks. I get to express my feelings, provide useful information to researchers, and be rewarded. > > **Nachteile**: Sometimes the listed tasks approve me but then reveal to be applicable. A recent example was where I passed the prequalifying survey, but the actual task questions were not compatible with my technology. It was frustrating. > > Overall, User Interviews has been very rewarding. I have been an active user for many years and appreciate how much I have been able to earn from simply providing my opinions in reasonable amounts of time obligated for doing so. ----- ### "Great for helping with recruiting" — 5.0/5 > **Rachel** | *7. April 2023* | E-Learning | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I appreciate that I can recruit relatively easily. It makes scheduling and recruiting for research projects much simpler than it usually is. > > **Nachteile**: I think that the biggest downside is there are not that many features outside of recruiting. I think that this is understandable given the cost, however. > > Overall, User Interviews makes recruiting much easier when running research projects. The best feature is there is a pay as you go plan, so even if your organization isn't conducting research constantly, you can recruit as needed. ----- Seite: 1 / 3\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/169122/user-interviews?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/169122/user-interviews) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | ko | | | pt | | | pt-PT | | ----- ## Strukturierte Daten