Wer nutzt diese Software?

User Interviews serves product, design, UX, and marketing teams. We work with companies, agencies, and freelancers who prioritize users, testing, and iterating to create better products.

Durchschnittliche Bewertung

17 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis 20,00 $/einmalig
  • Preisinformationen Subscriptions starting at $150/month or a la carte recruiting from $20.
  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Online

Angaben zum Hersteller

  • User Interviews
  • https://www.userinterviews.com
  • Gegründet 2015

Über User Interviews

User Interviews is a user research platform that helps UX and product professionals make better business decisions. Recruit any audience, anywhere in the U.S. fast with prices starting at just $20 per recruited participant. Recruit for moderated or unmoderated, remote or in-person studies. Choose from consumers or professionals within our vetted database of over 100,000. We can even help you recruit from your own database with our Research Hub product. It's free to create an account!

User Interviews Funktionen

  • Benchmarking
  • Datenmanagement
  • E-Mail/Online
  • Entschädigungsmanagement
  • Musterproben-Management
  • Panel-Management
  • Papierbasiert
  • Persönlich
  • Statistische Analyse
  • Umfrage-Management
  • iPhone-iPad
  • Animation
  • Aufzeichnung der Bildschirmaktivität
  • Entwicklung eines Prototypen
  • Für Mobil
  • Für Webseiten
  • Nutzerforschung
  • Risikokarten
  • Tests der Benutzerfreundlichkeit
  • Unmoderiertes Testing
  • User Journeys

Die hilfreichsten Reviews für User Interviews

One Stop Shop for Market Research

Bewertet am 19.6.2019
Verifizierter Rezensent
Human Resources Manager
Psychische Gesundheitsfürsorge, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Always reliable and professional, User Interviews does one thing and does it extremely well - they take care of all things users/participants for your market research projects. They handle recruiting, scheduling, platforms, and incentive payment for any type of market research project. They are capable of finding any type of participant no matter how specialized, and the people they recruit have proven to be authentic, dependable, and helpful.

Vorteile: In our experience, they have an excellent, vetted, varied, and reliable panel of participants. We have completed projects with User Interviews requiring small and large numbers of your average joes to highly customized and unique participants, and everything in between. Not only has User Interviews always successfully recruited participants for us quickly, but they have also done so with participants that are knowledgeable and dependable. I think we have only had something like 2 or 3 no shows in all of our time working together.

Nachteile: The only really con I can come up with is their limited options offered when it comes to incentive payment. While they handle this portion of the market research process quickly and accurately, they do so essentially only with the option of incentive payment by Amazon gift card. I realize this is usually a popular way to go, but I just wish they had more gift cards - in particular Visa gift cards - as a way to attract a wider range of respondents.

Simplistic yet Innovative!

Bewertet am 5.12.2018
Jadah C.
Project Manager
Marktforschung, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The benefits are largely the saving of both time and money. This product delivers quality results at a low cost and comes packaged in a clean, well managed and extremely well serviced platform. I have had nothing but positive experiences interacting with various members of the team and highly encourage the use of this software to supplement any business need.

Vorteile: This software is extremely intuitive and does not require training nor comprehensive practice in order to be able to leverage effectively. It is a streamlined way to expand your reach and increase your audience. The program works fluidly and at an extremely balanced & fair rate that allows for maximum use. I love this product!

Nachteile: There are some projects that demand more dynamic programming, specifically display logic, but the beauty of this software is that if any issues do present themselves, the team is very quick to problem solve and provide solutions.

User Interviews

Bewertet am 14.9.2019
Verifizierter Rezensent
Clinical Research Coordinator
Krankenhausversorgung & Gesundheitswesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Yes, I love my experience with User Interviews. I would definitely recommend to any user or business who wants to obtain market information.

Vorteile: I am a user on User Interviews. It is very easy to use and keep track of participation. The customer service is very helpful and responsive. They are always trying to stay up to date and make things easier and interactive for users.

Nachteile: As a user, I would want to see what surveys I have already completed in terms of first signing up. I don't like how I can fill out the initial survey more than once.

Great tool but has room to grow.

Bewertet am 11.3.2019
Yan G.
UX Lead
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It's a great tool! We love it! It meets our budget needs, helps us rapidly recruit people for different research and testing needs and people working at UI are simply great! always flexible and helpful!

Vorteile: Fairly easy, simple and affordable. Good for rapid recruitment of people for testing, interviews and other research needs.

Nachteile: There are several issues, not major ones, but definitely need improvements, such as ability to mix and match user types and not just lock us into a two type selection, also, when we approve users, it would be great if we could export data only of the participants and not entire list.

Made Facilitating Empathy Interviews Easy

Bewertet am 20.5.2019
Timothy M.
Associate Strategist in Public Education
Professionelles Training & Coaching, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The small, nimble design strategy organization I work for facilitates people in human-centered design. One of the key components to human-centered design is interacting and empathizing with the people you serve or design for. User Interviews made it easy to find the right research participants for the client we were working for/with. The results from using User Interviews were fantastic. Our client was happy that we pulled in their core customers into the research and the workshop participants got to experience what it was like to truly conduct user resarch first-hand. It was a win on all fronts.

Vorteile: The overall flow of the system. One can easily look through a large number of people who qualify for the user research you want to conduct. If one of the people you approve for your research drops out then User Interviews automatically contacts the next person on the list that you approved. This was massively helpful because we did in fact have a someone drop out the day before the session but this software found someone in time. Life saver.

Nachteile: The interface when trying to look at each potential research participant felt a bit clunky. I had to open each person in a new tab.

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