von eServiceTicket5 / 5 3 Bewertungen
Wer nutzt diese Software?
Small to medium sized (1-50 technicians) field-service businesses.
Durchschnittliche Bewertung3 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2016
The eServiceTicket solution is designed to promote productivity and profitability. A key benefit of using eServiceTicket is that any technician of any skill level can complete a detailed service ticket quickly and easily. The profitability of a company is dependent on the ability to communicate to the customer the value of the services provided. eServiceTicket was designed to be the most effective means at helping technicians easily communicate to customers the full value of services provided.
- Abrechnung & Rechnungsstellung
- Angebote / Schätzungen
- Elektronische Unterschrift
- Mobiler Zugriff
- Online Stempeluhr
- Zahlungseinzug im Außendienst
Die hilfreichsten Reviews für eServiceTicket
Bewertet am 14.11.2017
The support team at eserviceticket was very helpful at getting us up to speed quickly.
Kommentare: This is the first time we ever used a field-service software. Using eserviceticket made a big improvement in our productivity and profitability.
Vorteile: I like how easy it is to produce detailed service tickets quickly with very little effort. This feature has increased our profitability significantly. I often dispatch work orders from the field using the mobile app - the mobile app work order and dispatch features are quick and easy to use, adding to; productivity, customer service and better job management.
Nachteile: The mobile app and web portals offer the most important features. However, at some point, we may want to have eserviceticket interfaced with our back-office software.
Bewertet am 10.11.2017
Mike at eserviceticket was great. He answered all my questions and got me setup quickly.
Kommentare: With each update the app gets better so the small tweaks needed when I first got the app have long been fixed.
Vorteile: eServiceTicket is an easy and effective mobile field-service tool. I highly recommend it to any job tracking or working in the field!
Bewertet am 9.11.2017
I got setup and learned how to use eserviceticket in one hour, thanks to their support.
Kommentare: Relative functions. Productive. Cost saving.
Vorteile: We have used other field-service applications, but we have found E-Service Ticket to be the best field-service application. It's easy to learn and does everything we need to run our business as effectively as possible. Also, the productivity tables make completing service tickets quick and easy. The more we use eserviceticket, the more valuable it is becoming.