VacationRentPayment

VacationRentPayment

von YapStone

Was ist VacationRentPayment?

Eine Zahlungsplattform. Maßgeschneidert für Tausende von Partnern. Und für dich.

VacationRentPayment – Details

YapStone

http://www.yapstone.com

Gegründet 1999

VacationRentPayment – Preisübersicht

VacationRentPayment bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für VacationRentPayment findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

VacationRentPayment Funktionen

Fewo Software (Ferienwohnungsverwaltung)
Arbeitsauftragsverwaltung
Eigentümer-Aussagen
Gasterlebnis-Management
Gästekommunikation
Haushaltungsmanagement
Kontaktmanagement
Leadmanagement
Lieferanten-Management
Provisionsmanagement
Reservierung-Management
Zahlungsabwicklung

VacationRentPayment – Nutzerbewertungen

Zeigt 5 von 25 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.3/5
Kundenservice
4/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.1/5

VRPuser

Bewertet am 26.3.2019
Verifizierter Rezensent
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Intergrations with my hospitality software

Nachteile: When having to log in directly to check a transaction, if more than one transaction, you have to go back to beginning to get the subsequent transactions

Very easy to use and integrate

Bewertet am 28.3.2019
Jessica B.
Vacation Rental Manager
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We used to have to manually enter credit cards weekly, then follow up on any that didn't go through. Having an immediate way to verify the card has saved us countless hours of work, translating to thousands of dollars in man-hour savings. Overall, they are a great value.

Vorteile: The credit card integration with our reservation software is seamless. The back-end is easy to use. The overall value is great. Their system is reliable and dependable.

Nachteile: The ACH feature doesn't integrate with our reservation system, but it is a wonderful feature... it just requires an extra step on our end. We were on a fixed percentage model, but last year VRP decided to change this with less than 45 days notice, which didn't allow us much time to shop around for alternatives. The prime plus model we are currently on allows us less predictability, but so far has saved us a few dollars. They have also moved their customer support to a different country so there is a language barrier when calling tech support. We no longer have a dedicated representative which is not ideal, but we are working with it.

Best of the Best

Bewertet am 27.3.2019
Sharon L.
Property owner
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I can easily accept payment from short term renters who hear about my properties from a source other than a listing site. For example, there are thousands of FEMA contractors and federal FEMA employees on St. Thomas. All of these men and women must pay via credit card. Without VRP, I would not be able to rent to FEMA contractors. I do so because we really need their help! Plus, the big hotels are still closed, so short term rentals are their only option. Thank you VRP for providing this service to individual property owners like me. representative

Vorteile: Vacation Rent Payment (VRP) is extremely easy to use and their support staff provides a lesson to new users, so not worries if you are a techno-phobe. For the first time in 7 years, I needed tech support. I couldn't figure out why I couldn't charge a credit card for one particular guest who had been renting for over a year. So, I called VRP and the tech-support rep knew immediately what was causing the problem. It was user error ;~) The tech-support rep then explained how to continue charging the same credit card and I learned more about the VRP system. For short-term rental owners and property managers, VRP is a MUST!

Nachteile: Honestly, I like everything about it. The fee could be lower of course.

Not very user-friendly, poor customer support

Bewertet am 4.5.2018
Matthew M.
Claims Resolutions Specialist
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
2/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: payments

Vorteile: Hard to say, Payment processing is fairly straightforward and ability to look up guests on the website to do manual payments if there is an issue is also relatively painless.

Nachteile: Extremely bad customer service, especially when it comes to disputing chargebacks. Often when you send in info disputing a case, even when sent in by the deadline, initially you'll be told you didn't send in the info by the deadline and then you have to follow-up again to prove that you did.

Merchant Processing Company linked to our PMS

Bewertet am 26.3.2019
Judith L.
President
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It works but it could work better. I believe they could offer better service. I had to get my own merchant account with AMEX because they said it would take - 10 days and they wanted another percentage point in merchant fees.

Vorteile: It is fully integrated with our Liverez property management software so for the most part, proccessing payments and refunds are fairly simple.

Nachteile: The portal is very difficult to search guest transactions
Payments made by the guest in the payment portal do not transfer back to the reservation - they have to be hunted down and entered manually and this is tedious and unnecessary
I seem t o get multiple deposit reports a day.