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Unified Communications as a Service (UCaaS)
Was ist Unified Communications as a Service (UCaaS)?
Die cloudbasierte Unified-Communications-Lösung von Evolve IP bietet preisgekrönte Services zur Kollaboration (Video, Chat, Konferenzen usw.) und kristallklare Sprachdienste, die sich in deine bestehenden Anwendungen integrieren lassen. Dadurch werden die Bereitstellung und Nutzerakzeptanz drastisch vereinfacht. Noch besser: Die Lösungen werden an die einzigartigen Anforderungen deines Unternehmens angepasst, anstatt dir einen Einheitsservice aufzuzwingen. Dadurch wird das Unternehmen zum strategischen Partner.
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Unified Communications as a Service (UCaaS)
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Bewertungen über Unified Communications as a Service (UCaaS)
phone system is easy to use
Kommentare: the mobility of the software makes working from anywhere and being intouch with the office and outside world a breeze.
Vorteile:
all the features we never had before. softphone for laptop, app for phone, auto forwading, remote office, all are great options.
Nachteile:
cant think of anything we do not like about the software. maybe the skype for business plug in that doesnt work on mobile yet but thats about it.
In Betracht gezogene Alternativen:
BP Business Solutions ECS
Kommentare: We've had a great experience with everyone at Evolve that we've come in contact with. Ownership of support issues, without escalation, can be a bit challenging at times, but overall we are very pleased with ECS and the phone system as a whole.
Vorteile:
Extremely intuitive agent interface and reporting engine for management team is fantastic. We have been given valuable insights into our business that we didn't have with our previous system.
Nachteile:
Occasional dropped calls can be troublesome.
In Betracht gezogene Alternativen:
Initial VOIP Setup
Kommentare: So far it has not been good. We are going to give it a few months with the restructuring and the assignment of a dedicated CRM. We have already seen improvement in support calls, but still need to see it sustained. We have almost completely moved away from the terrible physical phones we were sold with this system and are just using headsets with laptop or mobile devices.
Vorteile:
The idea of the system. The redundancy with Broadsoft. Integration with Teams.
Nachteile:
The implementation process was very rough and the hardware suggested was terrible. Support was brutal.
Frank Chiappine Review
Kommentare: It's been an incredible experience. Transformed the way our organization does business.
Vorteile:
In an ever-changing environment, not to mention half our organization working remotely, I love the fact that we can collaborate and communicate effectively. The IM, audio and video conferencing, not to mention the telephony platform is outstanding.
Nachteile:
Hard to pinpoint something that's worked so effortlessly with minimal issues.
Aldrich Advisors - Evolve review
Kommentare: Overall experience is very good, tech support is usually very quick with requests.
Vorteile:
Reliable tech support, and great communication with our rep, [sensitive content hidden]
Nachteile:
The Osmosis portal is a bit antiquated and the reporting isn't user friendly.
