Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Shopmonkey?

Mit der webbasierten Plattform kann jeder Aspekt deines Geschäftsbetriebs von einem Ort aus ausgeführt werden. Spare Zeit mit Auftragsvorlagen, Bestandsverwaltung, Textnachrichten- und E-Mail-Versand, Arbeits-, Teile- und Diagrammsuche, der Erfassung von Technikerarbeitszeiten, Online-QuickBooks-Integration, Zahlungsabwicklung und mehr.

Echtzeit-Dashboards und -Berichte helfen dir, besser zu verstehen, was mit deinem Unternehmen passiert. Verfolge Rentabilität, Technikereffizienz, Kundenalterung, Flottenleistung und mehr.

Wer verwendet Shopmonkey?

Allgemeine Werkstätte sowie Auto-, Motorrad- und Radwerkstätte.

Shopmonkey Software - 1
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Shopmonkey Software - 5

Du bist nicht sicher, ob Shopmonkey das Richtige ist? Mit einer beliebten Alternative vergleichen

Shopmonkey

Shopmonkey

4,7 (239)
199,00 $
Monat
Kostenlose Version
Kostenlose Testversion
36
5
4,7 (239)
4,6 (239)
4,8 (239)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
7,50 $
Kostenlose Version
Kostenlose Testversion
32
Keine Integrationen gefunden
4,3 (1.990)
4,2 (1.990)
3,9 (1.990)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Shopmonkey

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
82%
4
11%
3
5%
2
1%
1
1%
Micah
Micah
Owner in USA
Verifizierter Nutzer auf LinkedIn
Automotive, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Fantastic software!

5,0 vor 4 Jahren

Vorteile:

Being mobile, having a cloud based software that had a professional look, inventory, matrixes and great features was essential. I enjoy working with another startup and seeing all the new features coming out.

Nachteile:

I do seem to get glitches in the software when new features roll out but they disappear quickly. Any issues I have had that needed me to talk with support have been solved within minutes unlike my last software that never fixed the one issue I had.

Brian
CEO in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

excellent value with its user features, data, and platform

5,0 letztes Jahr

Kommentare: I interviewed them and all their competitors thoroughly. The Shopmonkey sales and support are top tier and I was more demanding in my questions from my prior background as a CIO over data warehouses, analytical software, and data model designs. The SM team put my fears at ease and I was confident they had been through enough years of development to have the bugs out, but were clearly in the modern age of cloud data management and are eager to keep improving. Their other competitors were either milking an outdated system or running with errors on a newer platform.

Vorteile:

It is a dream come true especially from where we were before. They have really thought out and launched enough versions by now to have covered the many features that now make my business digital and 'one version of the truth' for accountability and data management. We look professional to our customers and communicate very clearly internally now. Broad range of Automotive Shop topics are covered with this 1 license.

Nachteile:

#1 issue is whenever some feature is not working as you hope or an improvement to a feature is requested from chat support, they put it back on you to throw it in a future product upgrade ideas pool 100% of the time even if it's behaving today as a feature defect. They should take every issue in Chat Support as an opportunity to improve and deliver it internally with a ticket number. #2 issue is their data model doesn't have a logical concept for Department. They have store location and they have Category and of the two, we split our ticket line items with Category. There is only 1 report on the whole list of canned reports I can run that splits data by Department aka Category. It would be my dream for each department manager to have a dashboard of daily reports and charts to review. It's not even appropriate to show them data from other areas of the business much less make them filter through data they don't influence. I also found it highly inappropriate from an HR perspective to list employee salaries in the User set up screen. Yes, it allows for valuable profitability reports, but salary should be granted to 1 super admin perhaps or hidden with a password to view. #3 issue is really the apps are not that great, buggy and limiting. We eventually just had Techs log into the website from a mobile phone and we gave older employees big tablets. There also should be a native language button given the Hispanics employed in this industry, but we use google translate for now

George
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Deplorable constant disappointment

1,0 letzten Monat Neu

Vorteile:

The blue backdrop.... that was nice. Other than that.

Nachteile:

Poor time tracking, horrible customer service, poor follow up to zoom conversations and in person meetings. No kpi tracking failed integration to quickbooks, reconfiguring users is a process. No vendor expenditure tracking. So much more

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Boosting Efficiency

5,0 vor 3 Monaten

Kommentare: Great experience, saves time and money! Faster Payments: Electronic invoicing allows clients to pay you quicker, improving your cash flow.

Vorteile:

Professionalism: You can create polished, branded estimates and invoices that impress clients.

Nachteile:

I wish that we had access to see how much labor to charge for a specific job

MOUSTAFA
OWNER in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

M-TECH PERFORMANCE

5,0 vor 3 Jahren

Kommentare: Shopmonkey has been there for me since day one always Improving and always there to help or listen def. a top tier automotive Point of Sales repair order customer retention program!

Vorteile:

I LOVE EVERYTHING ABOUT THIS SOFTWARE. It really keeps all the repair orders in order and my techs and service advisor all on the same page. As well as the customer easily being update through the software

Nachteile:

My wife doesn’t like when i use it at home ! And they need more labor times for European vehicles Mercedes specifically but the fact they even offer labor times is a plus so really not a con

Software gefunden in