ManageEngine OpManager

Versatility and flexibility in monitoring our network

Vorteile:

It has a robust ability to monitor various elements of the infrastructure, including switches, routers, firewalls, WLCs and access points, virtual machines, among others. It has numerous built-in and pre-configured alerts ready to go with the ability to adjust a single object, a group or the entire organization.

Nachteile:

Sometimes false alerts are received, even though the application is working correctly.

OpManager is much better than the competition and less expensive

Kommentare: I wish I had found this years ago instead of fighting with IpSwitch to undo the poor decisions they made to ruin WhatsUp Gold. I had not heard of OpManager but saw them on the magic quadrant so I did a demo and was very impressed. I was also very happy when I saw the price. We use it every day to keep an eye on our servers and it has been perfect for what it does.

Vorteile:

It runs fast and is easy to administer. Solar Winds is horribly slow and difficult to manager. WhatsUp Gold was good until they went to a web app and it became too slow and complicated. HP OpenView was too complicated and lacked features. OpManager is the best product I've used that let's me know when I need to check an outage. It was not hard to setup and does everything I want it to do.

Nachteile:

I have no complaints! Every feature I need to monitor my server environment is present. We don't have a complicated setup but I can tell if a server is just pinging, or if it is responding to RDP requests and if services are up. I can tell if the hard drive is full or getting close. Covers all my bases.

In Betracht gezogene Alternativen: WhatsUp Gold

Warum ManageEngine OpManager gewählt wurde: The other products perform horribly once they went with a web front end. Unusable. OpManager did what they could not.

Zuvor genutzte Software: SolarWinds Service Desk, PRTG Network Monitor und WhatsUp Gold

Gründe für den Wechsel zu ManageEngine OpManager: Explained above.

Decent Solution At A Reasonable Cost, But You Get What You Pay For

Vorteile:

We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.

Nachteile:

We consistently find issues where we have to report a problem or bug and wait for it to be resolved by another release, which inevitably breaks something else. We're in a constant state of having to update the software.

In Betracht gezogene Alternativen: SolarWinds Service Desk

Gründe für den Wechsel zu ManageEngine OpManager: * Product functionality and performance * Pre-existing relationships * Overall cost

Awesome dashboard features,accurate and simple.

Kommentare: Overall it is a pretty good product,satisfactory performance for medium level customers,not really good for data oriented researchers.

Vorteile:

Dashboard holds the key for OPManager as compared to other tools,this has an informative dashboard.It is user-friendly also.First configurations are pretty easy to handle.

Nachteile:

It is not highly data oriented when compared to PRTG and observium,not all server equipments can be configured with OP manager.

In Betracht gezogene Alternativen: Observium

Warum ManageEngine OpManager gewählt wurde: Require a more professional tool,Nagios is a basic open source tool fit for beginners only.OpManager is more professional.

Zuvor genutzte Software: Nagios Core

Opmanager is the easiest way to get a good insight in your systems and network for a fair price

Kommentare: For an acceptable price and easy to understand licensing (not like MS) you get a lot of functionality. If something is not working or not clear you just make a support ticket and most of the time they just call you, and using remote control they guide you through the process of configuration/setup. If some bug is detected or feature should be changed there is a Service Pack launched within days ! Just the best support organisation I ever contacted ...!

Vorteile:

The intuitive way to use the setup of devices and alerting for specific alarms. The Netflow plug-in is just the best to troubleshoot hick-ups on any LAN/WAN link.

Nachteile:

The rewriting/redesign of version 12 took some time to get used and to find again my way in the features/menus.

In Betracht gezogene Alternativen: PRTG Network Monitor

Warum ManageEngine OpManager gewählt wurde: The free Nagios or other alike platforms are nice but need a lot of setup issues to solve ... With OpManager and Netflow plugin it is all in the software included.

Zuvor genutzte Software: Nagios Core

Gründe für den Wechsel zu ManageEngine OpManager: PRTG is maybe alike to OpManager but its pricing structure is not so interesting and the intuitive way of presenting things is not so "easy"...