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Apptoto
Was ist Apptoto?
Apptoto ist ein automatisierter Terminerinnerungs- und Messaging-Dienst, der erweiterte Integrationen mit praktisch jedem Kalender, Clio, Salesforce und vielem mehr bietet. Die Software extrahiert Kontaktinformationen und sendet automatisch Erinnerungen und Nachverfolgungsnachrichten an deine Kunden per SMS, E-Mail oder Sprachanruf. Mit Apptoto kannst du den Umsatz steigern, manuelle Aufgaben reduzieren und den Client-Kommunikationsprozess optimieren.
Wer verwendet Apptoto?
Für Terminbasierte Unternehmen, die eine einfache Online-Buchung und automatische Terminerinnerungen ermöglichen.
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Bewertungen über Apptoto
Appointment Integration
Kommentare: I had a couple of questions and got rapid answers. Overall, it works well for capturing client appointments into Google Calendar; and contact information into the Mathnasium CRM.
Vorteile:
Apptoto is "required" by Mathnasium. I'm pleased that an option exists for scheduling assessments and trials. I have my own internal appointment system for existing students that works well for my needs. In absence of a scheduling system, I may use AppToto.
Nachteile:
The only "feature" that I would like to have is for a system to externalize our internal appointments.
In Betracht gezogene Alternativen:
Love app little pricey
Kommentare: Customer service great app great ease of use great just wish it was cheaper
Vorteile:
Appt reminders and scheduling super easy to set up
Nachteile:
Wish was cheaper cost I love the app but if keeps increasing don't know if I can continue using when there are others cheaper even free... I've been with company a long time
Antwort von Go-Cort
vor 5 Monaten
Thank you for your honest feedback Charles! We want to first thank you for being a long-time Apptoto user. We're thrilled to hear that you find our appointment reminders and scheduling features easy to use and that you love the overall ease of the app. We understand your concern about the pricing. We strive to pack as much value as possible into our product, offering features that save you time and improve efficiency, but we'll definitely pass your feedback along to our team. Thanks again for your loyalty and partnership!
Useful tool
Vorteile:
Excellent, easy to use, you can save time. Very versatile for reminders of all kinds.
Nachteile:
Limitations in the registration by countries. It does not have language change for the visualization of the software.
Antwort von Go-Cort
vor 6 Jahren
Thanks for the review! Yes, at this time, our Apptoto Web App is only localized for English. However we do support sending reminders and messages to clients in other languages.
Great job, Apptoto!
Kommentare: Everyone in my office seems to like it. Other attorneys in my office have used it too.
Vorteile:
It's really been good at reminding clients when they have a meeting. There are a lot fewer no-shows. Also, as an attorney, it's been a good tool for notifying clients when they have to be in court.
Nachteile:
There's really nothing I dislike about Apptoto.
Antwort von Go-Cort
vor 2 Monaten
Thank you for your kind words! We're thrilled to hear that Apptoto has been effective in reducing no-shows and helping keep clients informed about their court appearances. It's great to know that your whole office finds it valuable—thank you for choosing Apptoto!
Easy and Seamless
Vorteile:
Apptoto was easy to set up and works seamlessly with Google Calendar. Clients are more likely to keep appointments now.
Nachteile:
It does take some time to train and remind staff to use the right language in event subjects.
Antwort von Go-Cort
vor 8 Monaten
We're thrilled to hear that setting up Apptoto was a breeze for you and that it seamlessly integrates with Google Calendar. Making it easy for you and your clients to manage appointments is our top priority, and we're delighted to hear that your clients are more likely to keep their appointments with the help of Apptoto. Your feedback regarding staff training is noted. We're constantly working on creating and refining training materials to streamline this process for you and your team, and of course, our Customer Support team is always here to help! We're grateful for your trust in Apptoto and for choosing us as your appointment management solution.
it works great, recommend 100%
Vorteile:
I mainly use the appointment reminder feature. I have used apptoto for many years and it's very reliable. I will definitely stick with them for along time.
Nachteile:
No cons that I know of. If I do have to say a con, maybe get even more cheaper? but dont think that's possible.
Antwort von Go-Cort
vor 8 Monaten
Eric, thank you for your glowing review of Apptoto. We sincerely appreciate it! It's fantastic to hear that you've been utilizing our appointment reminder feature for many years and find Apptoto to be very reliable. We also appreciate your feedback regarding pricing, although we're glad to hear that you find our current rates reasonable. Rest assured, we're always exploring ways to provide the best value to our users. Thank you for your loyalty and trust in Apptoto. We're honored to have you as a long-term user, and we're committed to continuing to exceed your expectations.
A+ Customer Service
Kommentare: Customer service is When I have had an issue or a question...I have no problem getting a person to help. It might not be immediate but usually the same day.
Vorteile:
It is easy to use for myself and my clients. I was apprehensive about implementation, but was pleased with the onboarding process. Apptoto was able to get me up and running with relative ease.
Nachteile:
I have not experienced any cons yet thankfully.
Antwort von Go-Cort
vor 8 Monaten
Thank you for your kind words, Ken. We're thrilled to hear you've enjoyed using Apptoto for your business, and that our Customer Support team has been super helpful and responsive! Your comments on the ease of use and our effective onboarding process mean a lot to us. We're glad our team could make implementation as smooth as possible for you.
Apptoto is a great appointment reminder for law offices
Kommentare: Love it and have recommended it to a lot of others.
Vorteile:
Easy to use, easy to setup, very affordable
Nachteile:
There really aren't any features that I don't like.
Antwort von Go-Cort
vor 8 Monaten
Thank you so much for your fantastic review of Apptoto on Capterra. We truly appreciate your kind words and your recommendation! It's wonderful to hear that you find Apptoto easy to use, set up, and affordable. Providing a seamless experience for our users is always our goal, and we're thrilled that we've been able to meet your expectations. We're also delighted to hear that you've had such a positive experience with Apptoto that you've recommended it to others. Your partnership means the world to us, and we're grateful for your trust and support. We'd love for you to benefit from your recommendations as well, so we hope you'll consider being part of our referral program!
Positive Experience with the Software and Employees
Vorteile:
The White Glove onboarding was a great help, our rep was able to teach me how to manage our calendars very quickly and easily.
Nachteile:
Not a negative comment per se but be careful on how you set up your rules because the software is very precise and small errors can lead to undesired outcomes.
Antwort von Go-Cort
vor 6 Monaten
Thank you so much for your kind words and positive review! We're thrilled to hear about your experience with our White Glove onboarding, and will be sure to pass along your kind words! Your feedback on setting up rules carefully is spot on! Our software’s is designed to provide maximum flexibility when it comes to appointment reminders, but attention to detail is important to ensuring rules align with your various appointment types. Thanks again for your feedback and partnership!
Recovery Centers of America - Apptoto Review
Vorteile:
Great responsiveness as a vendor partner, quick troubleshooting and problem resolution, willingness and creativity needed to help solve business problems
Nachteile:
There are no issues or problems that come to mind.
Antwort von Go-Cort
vor 6 Monaten
We greatly appreciate your kind review Jeff! We love partnering with our customers to find the right reminder and scheduling solutions to solve their business needs, so we can't wait to pass along your great feedback to our team!
Exceptional product
Kommentare: Our clients are happy with the reminders and are able to leave a message on confirming or rescheduling appointments via email. They also appreciate the invites and reminders.
Vorteile:
It's easy, convenient and cost friendly. The representatives are very helpful.
Nachteile:
There really isn't anything that we do not like about apptoto
Antwort von Go-Cort
vor 6 Monaten
Thank you so much for the amazing review Sascha! It's great to hear that your clients enjoy and appreciate the reminders, as well as the interactive options to confirm or reschedule as needed!
The product does exactly what I need it to do, to help me run my business.
Kommentare: Online scheduling. We use Apptoto to allow new customers to schedule their students for assessments. This allows our new customers to quickly and easily access our services.
Vorteile:
The product does exactly what I need it to do, to help me run my business.
Nachteile:
Adjusting for temporary summer schedule is not as easy as I would like.
Apptoto is an asset
Vorteile:
Apptoto was easy to integrate with our system and we have seen an improvement with our clients attending sessions. Also, customer support is great to work with on setup and when issues arise.
Nachteile:
Overall, I am please with the application. We have experiences minor issues but were always able to get the resolved quickly.
Great Tool for My Counseling Practice
Kommentare: Very reliable. My clients really appreciate the reminders.
Vorteile:
Reliability is what I appreciate the most; and also cost effectiveness.
Nachteile:
No cons that I can think of. It's been a great help since day one.
Excellent service and customer service
Kommentare: I been using apptoto for more than five years. I always trust them with my client's data and information and at the same time the team is always polite, professional and really helpful when I have concerns.
Vorteile:
My clients are able to make appointment, receive notification and directions and they don't even need to talk to me
Nachteile:
I don't really have any complains. their service is excellent to the full extend of the word
I love Apptoto!
Kommentare: I'd be lost without Apptoto!
Vorteile:
Your service is user friendly; I like the options you provide for how folks are contacted and how they can respond. And when I've had issues you've addressed them faster than any other customer service I've dealt with. And your price is very reasonable.
Nachteile:
Actually, Apptoto has features I don't use, but am sure others do.
Using Apptoto as a Property Manager
Kommentare: We have saved so much time and money on gas because Apptoto is scheduling our showings and reminding these people of them. We have about 4-5 cancellations a day and Apptoto allows these people to let us know they canceled so we aren't wasting time and money!
Vorteile:
The best features about this product is the ability so sync colanders and send automated messages for scheduling. This can be a daunting thing to set up, but their customer support is amazing and will get you on the right track!
Nachteile:
There is not much to like about this app, but i would have to say the ease of use. They definitely make up for this in the customer support area though!
Apptoto appointment reminders reduced our no-show rate significantly!
Kommentare: Our experience with Apptoto, both the product and the company through customer service, has been exceptional!
Vorteile:
-Ease of connecting the software with our appointment calendar.-Simple calendar entry to generate our reminders about appointments, which is our main use.-Customer service has been exceptional the few times we have had questions.
Nachteile:
-It took a bit of work to customize our message, but we figured it out without much delay
Great Appointment Reminder Product: simple enough to use for regular users, powerful enough for devs
Vorteile:
It simply accomplished our task. We were looking to place automated calls and text messages at fixed intervals. It was easy to set up, train users and worked reliably. When it came time to fully automate the calls and integrate with our internal CRM, the system was powerful enough to do it. 1 hour support call accomplished quickly and correctly.
Nachteile:
The software is actually more powerful than it seems. Much of the power is hidden behind some checkboxes and hidden pages that aren't easily accessible unless you know where to look. A support call with the original founder helped me find some of these hidden features. One other small quibble: the voice synthesizer is a bit finicky. We had a hard time getting it to say our firm's name.
Great, Robust Appointment Reminder and Booking Platform
Kommentare: The biggest benefit is that Apptoto reduces no-shows. It also adds value to the services that you provide by offering customer/clients the appointment reminder feature and the ability to book appoints online.
Vorteile:
Apptoto does pretty much everything: Voice, email, and SMS text appointment reminders that you can fully customize to your heart's content. The system is easy to use and allows for a lot of customization. Appointments can be synced from various sources, manual put in, or booked by the customer/client.
Nachteile:
Apptoto is not flexible when it comes to its price points. So, if you are a small business that only has maybe 20 appointments a month, you will still pay for 200. There also is minimal customer support.
Appointments with Apptoto
Kommentare: We utilize this program daily to manager our appointments for multiple locations throughout the U.S.
Vorteile:
Apptoto is easy to use and easy to train. We like it because we can manage multiple calendars all in one location. We also utilize the automated email reminders, we have a booking page for appointments and employment and we can send SMS (texts) through this format as well.
Nachteile:
Once a participant schedules, they are unable to reschedule without having to speak to an agent. The program will not allow the participant to choose a new date/time. Cancellations do not require the participant to provide a reason. So it also requires a person to call them.
It's a good application
Kommentare: It is very nice to have a reminder of appointments by SMS, voicemail, email ...
Vorteile:
Being able to have access to SMS, email and voice messages as reminders, in addition to being able to reschedule appointments to the instangte is a great help, is an application that does not require much effort to give it utility since it is easy to work.
Nachteile:
It seems to me that its cost is quite high, to be useful it must be with a larger organization, where it requires a permanent reminder due to the high demand for work.
Antwort von Go-Cort
vor 7 Jahren
Hi Kely, Thank you so much for taking the time to leave us a positive review. We really appreciate the feedback. It helps us get better.
Great for text communication, a little steep learning curve on calendar reminders but worth it
Kommentare: Been create to confirm/reschedule appointments and send quick texts to clients and others.
Vorteile:
Great for text communication, a little steep learning curve on calendar reminders but worth it for the price. I did test drives for several other products and they were super expensive for a small company like mine. I much appreciate the partial integration with my matter management program, Clio, and the delay send texting.
Nachteile:
A bit of steep learning curve for the calendar reminders.
Great add-on for our business!
Kommentare: Apptoto has been a great system for us to obtain confirmations for customer appointments and reminders for our clients. It has been very reliable over multiple years, and would recommend it to anyone having to manage large amounts of client appointments. Great support team too!
Vorteile:
It integrates seamlessly with Office365, easy to configure multiple message types, and has made our customer appointment process much smoother and more consistent.
Nachteile:
Occasionally it will pick the wrong contact for the message, but those issues are rare.
Satisfied customer
Kommentare: Apptoto saves me time and money. I set up the parameters and it takes care of the rest. Most of the year, it just runs on its own.
Vorteile:
Easy to use, inexpensive and a life saver
Nachteile:
There isn't anything that I don't like about the product.
