Demandforce

Demandforce

von Demandforce

Wer nutzt diese Software?

From doctors to auto shop owners, the Demandforce software is for small business owners in the dental, medical, spa, and salon, automotive and veterinary industries.

Durchschnittliche Bewertung

42 Bewertungen
  • Gesamt 3.5/5
  • Benutzerfreundlichkeit 3.8/5
  • Kundenservice 3.5/5
  • Funktionen 3.5/5
  • Preis-Leistungs-Verhältnis 3.1/5

Produktinformationen

  • Preisinformationen Contact Demandforce for pricing details
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Demandforce
  • https://www.demandforce.com
  • Gegründet 2003

Über Demandforce

Demandforce helps businesses attract new customers and keep current customers coming back. Our all-in-one platform offers automated appointment reminders, reactivation campaigns for lost customers, online reputation management, and more. Shift into the digital age - simplify your customer communications with a platform that delivers the right message at the right time.

Demandforce Funktionen

  • Batch-Daten Kommunikation
  • Chat / Messaging
  • Content-Management
  • Druck-Management
  • E-Mail-Verteilung
  • Multi-Channel-Kommunikation
  • On-Demand Kommunikation
  • Personalisierung
  • Video-Inhalte
  • Vorlagen-Management
  • interaktive Inhalte
  • Empfindungsanalyse
  • Gamification
  • Kampagnenmanagement
  • Reaktions-Management
  • Review-Generierung
  • Social Media-Kennzahlen
  • Social Media-Überwachung
  • Überprüfung bewerten
  • Anruferinnerung
  • E-Mail Erinnerungen
  • Kalenderverwaltung
  • Online-Buchung
  • SMS-Erinnerungen
  • Terminbestätigungsverfolgung
  • Terminplanung
  • Umschuldung
  • Wiederkehrende Termine
  • Zahlungs-Erinnerungen

Die hilfreichsten Reviews für Demandforce

My friend and business owner could not be happier!

Bewertet am 27.3.2019
Jeffrey S.
Head Of Sales
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Very simple and straightforward process to acquire and set up. Demandforce communicated seamlessly with clients who had not been back to the business in a certain time frame and facilitated re-bookings with a large percent of those with that one recall message. Text messaging is powerful and preferred by clients. Facilitates the review process

Nachteile: Frequency of automated communications may be too much for some customers of businesses. Let them know that there are options for frequency and type of communication.

Antwort des Softwareanbieters

von Demandforce an 24.7.2019

Hi Jeffrey, thanks for the feedback! We love it when our customers are happy, and it's great that the text messaging feature is working well for your business!

Helpful

Bewertet am 18.1.2020
Ayla D.
Owner, Hair Designer, Makeup Artist
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Generally I am happy with my DemandForce experience although for the cost I feel there could be some serious improvements to the customization of email and text message templates.

Vorteile: The automatic email and text messages that are sent to my clients. Such as the campaigns that help remind clients when they are due to come in again. Birthday emails, etc.

Nachteile: Editing and designing emails and text messages could be easier and more customizable. I’ve had difficulty recently adding photos to my emails, which is a huge negative. I had to contact customer service and the representative had to add the images for me. Not ok! Very frustrating. This should be an easy function.

The best communication tool around

Bewertet am 12.12.2019
Kimberly F.
Office manager
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have used Demand Force 2 separate times. The first I was not so happy. However, this time I feel like they have fixed all the glitches and have an awesome product.

Vorteile: I love this product! It keeps me in contact with my patients in real time. I can check on them and they can contact me. Our patients feel valued, that we check on them.

Nachteile: I have not found that there is anything I do not like so far, other than I wish when texting patients I had more words available.

No happy! Recently I have not been able to login on my personal laptop unless I am at the business.

Bewertet am 26.7.2018
Patti P.
President
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
1/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: If you can log on to the system, it is user friendly. However, currently the changes that have been made make it impossible to do anything outside of your business.

Nachteile: So, spent 30 mins with customer support to resolve issue, go home try to log on the following day and cannot access either one of my businesses. I am a busy person so it is very frustrating when I have to call in and do all these steps customer service had me doing and then to find out it was a waste of my time. Now I have to find time to call again. I have been using this same computer to log in for years, now it won't work. If I cannot log in away from my business, then I will not need your services anymore. I do all my work away from my business via at home or other locations.

Antwort des Softwareanbieters

von Demandforce an 25.7.2019

Hi Patti! Thanks so much for your feedback. We love that our software is user friendly! We are always making improvements and have made some changes since you last wrote this review. Check us out at go.demandforce.com!

Back-end follow ups!

Bewertet am 18.7.2019
Kurt J.
Database & Process Director
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Generally it works and it does its job well. However, its difficult to manage this platforms unsubscribe options to then meld with other marketing platforms unsubscribe lists. Makes it very difficult to use best practices.

Vorteile: The email/text/automated messages are very easy to implement and create.

Nachteile: The connector that links your QB file to Demandforce is a little cantankerous and 'breaks' for no apparent reason at random points which usually requires a support call which can then take a few hours to get it working again.

Antwort des Softwareanbieters

von Demandforce an 24.7.2019

Hey Kurt, thanks so much for your review! We are constantly growing as a company and so your suggestions are very helpful for us.

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