SurveySparrow

Kommentare: - Acquiring feedback and other information from customers in an easy, clean and fashioned way
- Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options

Vorteile: - Beautifully designed front and back end. Very easy to set up a survey, send it via email by their service, create different weblinks for one survey, post it within the dashboard to your desired social media channel or embed it on your website.
- Two options to embed it on your website: Inline or as a gorgeous chat widget (automatically or triggered by user)
- Change default language & string translation to make it fit your way to speak to your customers perfectly (Unfortunately only on account level and not survey level)
- The team behind Survey Sparrow is very open to user feedback and replies fast to queries, issues and recommendations
- They develop the software constantly. Every month you receive an email with the newest improvements

Nachteile: - The chat theme doesn't support multiple rows. If a person writes a longer answer to a question, only the part which fills the row is visible to him.
- You cannot change the branding for each survey. If you like to use the chat theme for some surveys and the form theme for other questions, the color and image choice may fit for one of them really well, but for the other not.
- Webhooks are only available for the enterprise plan for bugs a month. Other services like Typeform provide Webhooks even at the free plan.
- They don't save your login beyond your browser session. Every time I have to log in again.

Kommentare: We are using SurveySparrow since last 8 months and its good tool for small survey which we conduct internally but it can't be used for larger survey with branching and piping. UI is very user friendly and chat support is prompt. If they can remove the bugs then its great tool. They have Individual as well business type accounts. They should reduce their pricing to be in competitive market.

Vorteile: They have awesome login page . Home page is awesome with best color used. Home page is build on word-press. We have to fill very less details for signup. Their chat services is awesome, their reply is prompt. Premium Plan is Free for 14 Days. They are cheap as compared to SurveyMonkey and other survey tools.

Nachteile: They have less distribution feature. We can't analyze report properly as their are few bugs in tool. Free trail has 100 Responses Per month with only 10 question per survey, which is very less to evaluate a product. Other feature like custom logo, scoring, reminder, branding etc are paid which doesn't work properly.