SurveySparrow

SurveySparrow

Kommentare: Survey Sparrow is my #1 online survey builder. Nor the purpose of my surveys, Survey sparrow has always met my needs. It's easy to work with and has a lot of advanced customizable options that are very great for user experience feedback.

Vorteile:

Survey sparrow is the best survey builder I know so far. The developers are innovating the overall user-feedback building experience and that's amazing.The conditional logic feature in survey sparrow is far way more advanced than those in alternative tools I've used so far. It's damn too smart and sounds rather too conversational and friendly.With this natural and friendly touch, the customer feels extremely engaged and that boosts the overall conversion rates for whatever purpose the form was built for.I like to start my surveys with a warm message, that makes the reader feel important and increases the overall interaction and engagement rates.then; I enjoy giving users multiple options as this keeps them more focused on providing just simple answers than putting them to work (thinking).The logic condition helps me to assign a suitable option to each question asked. This creates a specific condition that will trigger a particular answer or option for multiple choice and all the questions in general.The survey sparrow form builder is very neat and there are even tons of pre-built templates available. These templates are suitable for beginners and can help to save some time too.The analytic & reporting parts of the tool also work well and provide in-depth data on how users interact with my forms and this helps me to know how good or bad the form is doing.

Nachteile:

The cost for this plugin is quickly expensive and I must say, it's not suitable for most start-ups and individual businesses. It would be great if the company makes little adjustments to the spring options or even add custom-pricing options to the tool which will enable each user to only pay for a certain amount of features they want.

Data that works

Kommentare: Great costumer satisfaction indicator, excellent for new client inquiries

Vorteile:

Accessibility, ease of use and accuracy. I like the abiloty to personify the questions.

Nachteile:

I dont have something i disliked. It was easy to export and read the data.

In Betracht gezogene Alternativen: Google Forms

Warum SurveySparrow gewählt wurde: Optimization and driensliness in use. We wanted automation.

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu SurveySparrow: Automation and easiness to capture data as well as analozong how to maximize our costumer service

Great for limited amounts of data

Vorteile:

I like using SurveySparrow for limited runs of data, like short, uncomplicated customer or visitor surveys, "quizzes", and other ways to engage with our public.

Nachteile:

The backend and data reporting and analysis is abysmal. It is difficult to manage the mass amounts of data that we process each day, and requires a lot of additional work after downloading the csv reports.

In Betracht gezogene Alternativen: SurveyMonkey

Zuvor genutzte Software: Google Forms

Gründe für den Wechsel zu SurveySparrow: The cost of SurveySparrow for the number of users fit better in our budget.

Go for SurveySparrow

Kommentare: For the past couple of years we have been happy with surveysparrow. No issues we have faced so far. Completely reliable

Vorteile:

The most interesting part is the default templates. That is very easy to setup and go live with a few simple clicks.

Nachteile:

Small suggestion add a small help bot that give suggestions and give feedback

A very good survey software

Kommentare: Collect feedback from customer and client. Very easy to deploy it into different platform and saves my time when collecting feedback and leads.

Vorteile:

Every step in creating a survey form is super simple and almost no learning curves needed before working with this software. Distributing and sharing they survey into email or medial social also can be done easily as they has a shortcut to share it to Facebook or Twitter for a survey that we need opinion from the public.

Nachteile:

The drag and drop question box is quite buggy and not correctly snap into the alignment. It make the customization process with the survey form more harder than it should be, and i hope they can look into it as soon as possible. User will need to upgrade to premium plan to access to more complex feature.