Wer nutzt diese Software?

Campgrounds, RV Parks, and RV Resorts

Durchschnittliche Bewertung

5 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Aspira
  • https://aspiraconnect.com/
  • Gegründet 1984

Über Aspira

Aspira is on a mission to connect people with the outdoors by providing Campgrounds, RV Parks & Resorts with convenient reservation software and marketing solutions. Our business management and reservation systems were developed and refined through over 30 years of working directly with park owners, managers, and staff. Aspira's affordable solution also provides clients with increased marketing reach through www.reserveamerica.com, which has 17.5 million annual unique visitors.

Aspira Funktionen

  • Check-in / Check-out
  • Genehmigungsmanagement
  • Mehrere Standorte
  • Online-Buchung
  • Site Maps
  • Utility-Abrechnung
  • Verkaufspunkt POS
  • Vermietungs-Management
  • Vermögensverwaltung
  • Verwaltung von Stellplatzreservierungen
  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Elternportal
  • Für Sommer-Camps
  • Kundenmanagement
  • Lebensmittel-Servicemanagement
  • Medizinisches Management
  • Mitarbeiter-Management
  • Online-Anmeldung
  • Programm-Management
  • Registrierungs-Management
  • Terminplanung

Die hilfreichsten Reviews für Aspira

Perfect software for RV Parks!

Bewertet am 20.9.2017
Casey L.
Consultant/Trainer
Immobilien, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: -Accessible from any device that allows you to connect to the internet! (So when you're away from the office, you can still make reservations.)
-Team members can use at the same time on different devices.
-Cost-effective
-Easy to receive distribution payments from Reserve America
-No separate C/C machine needed, take C/C payments right through the reservation
-Report options
-POS setup available
-Guests can make reservations through its website which offers a lot of exposure to your park - in addition to Guests being able to contact the park directly and having your team members take reservations via phone or in person/walk-ins
-Support reps are always helpful, prompt to respond and will go above & beyond to find you the answers you need if they do not know it themselves. Our client services manager has been great to work with. She listens to her customers and customizes her guidance to the specific needs of the park's situation. This is important to us because every park operates differently and has different needs.
-The (help) support is always answered pleasantly, promptly and they are always able to help. This is very important to a business/industry that often times needs answers/help quickly.

Nachteile: -The initial training videos are decent for the basics; however a more interactive training program would benefit parks greatly!
-I do not like that some things cannot be changed by the user (park staff/managers/owner), and have to be submitted through a support ticket.
-I believe some parks would benefit from having their vacation RV/Cabin/Park-Model rental units available on the site. We have not found a way to make it work for us by having them listed in this reservation system, so we do use a different system for our "rental units".

Antwort des Softwareanbieters

von ACTIVE Network an 22.9.2017

Hi Casey,

Thank you so much for taking the time to review ReserveAmerica. We¿re so happy our mobile optimization, affordability, reporting options, customer support, and reservation management features have helped streamline your RV park management. We value your feedback and are currently working to improve our training program and user settings to further enhance customer experience.

Thanks again!

ReserveAmerica has helped us significantly increase our RV park business

Bewertet am 20.9.2017
Pat P.
Owner
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: The site has national exposure since it is used by so many government-owned campgrounds. It has given us much more exposure, increased our traffic and eliminated the need to have a manual reservation system in our office.

Nachteile: The videos provided for employee training were poor quality, so it was difficult initially to get well trained in the system. Initially the phone support was not up to my expectations, but that has improved significantly.

Antwort des Softwareanbieters

von ACTIVE Network an 22.9.2017

Hi Pat,

Thanks so much for taking the time to review ReserveAmerica. We're thrilled ReserveAmerica's online visibility has increased traffic to your RV park and our software has streamlined your reservation process. We value your feedback and will continue to work on improving our training program and customer support to further enhance customer experience.

Thanks again!

Makes running a private campground very easy, less cash to handle, writing in reservations Just easy

Bewertet am 22.9.2017
Jason P.
Recreation & Land Use Specialist
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: good, easy

Vorteile: The ease of seeing who is staying with you, who is checking in and who is checking out at a glance. The POS system is great and easy to use, plus being able to accept credit cards means less cash on hand.

Nachteile: I do not have any issues, initial set up was a little frustrating, but once that is completed it is pretty smooth sailing.

Antwort des Softwareanbieters

von ACTIVE Network an 25.9.2017

Hi Jason,

Thank you so much for taking the time to review ReserveAmerica. We're so happy our software has simplified your campground management and reservation processes. We value your feedback and are currently working to improve the on-boarding and training process to further enhance our customers' experience.

Thanks again!

Great software for the campground

Bewertet am 24.4.2019
Eric W.
General Manager
Erholungseinrichtungen & -dienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The software is fairly new to us and getting comfortable with it

Vorteile: Setting up the software was easy, easy to track reservations, less phone time for staff, easy for front gate staff to use

Nachteile: Need improvement for changing campsites (when a guest wants to move to another site). There seems to be some confusion when changes occur

Great for Running a Small Business

Bewertet am 22.2.2018
Verified Reviewer
Teacher
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: I love that this system allows clients to use credit cards which helps us to feel safer with less cash on hand.

Nachteile: The set-up process can be clunky and challenging but after you figure it out, it's smooth sailing.

Lies weitere Bewertungen