Document Locator

Kommentare: Very happy customers. Great pricing. Great support. Integration with forms tool (Perfect Forms). Integration with custom .NET software used to accelerate IT Architecture development. Integration with secure HR systems to manage employee hiring and on-boarding. Ease of use finding Engineering documents.

Vorteile: Document uses SQL Server as storage for documents instead of a file-share. This provides the ability to encrypt data while stored and retrieve on the desktop without un-encrypting. Thus making it very easy to use for handling sensitive HR and Finance records. Document Locator includes standard and custom workflows that include forms which are routed for approval in a variety of ways. As an engineering tool, Document Locator make SharePoint look like an old-fashioned file server with its ability to add meta-data to each document. Document Locator has a vibrant web interface but also includes access via the desktop app.

Nachteile: Not much. I have done many document management studies and Document Locator exceeds all the others for my list of requirements. Perhaps some of the icons used on the client could be modernized.

Kommentare: Customer representatives have a great relationship with the Public Service Commission of Wisconsin which makes to the support for this product great. Once again a product is only as good as its support team.

Vorteile: A software product is only as good as the support you can get from the product. This last weekend I was upgrading the Document Locator backend database from SQL Server 2014 to SQL Server 2016 SP1. I called Columbiasoft to let them know during the week what I was doing. In return, they emailed me steps to take when migrating to a new SQL Server failover cluster and gave me instructions on what to do if I ran into issues. I did not expect to run into issues but did on Saturday and sent Columbiasoft an email. The turn around to a reply was sooner than I expected. Rep walked me through some standard checks. The main correction we made was changing the DLRepcatalog database owner to cssadmin. The best news is I still left before 1:00 pm on Saturday giving me enough time to buy my 2010 Ford F-150 to start the camping season.

Nachteile: This is a hard one in that this product matches our business requirements. That said we use a lot of custom action steps and there are times I wish the documentation on customer action steps would be easier to understand.

Kommentare: Document Locator software works beautifully and seamlessly with Microsoft Office and Browsers while allowing us to configure specific rights per user
to the most sensitive company information which often will requires remote access in the field under pressure situations .

Vorteile: We found Document Locator or DL as it is otherwise known to be consistently reliable offering the ability to
to send links which can be controlled offering specific file access to users. DL additionally offers a nice system
to organize files so once connected users can find those intended files. DL's customer service support is first rate offering
timely and high quality support.

Nachteile: We are extremely pleased with Document locator however there were was an issue that we encountered. The supplied user interface
was some what clumsy as key commands were less intuitive to locate and use. This is a common occurrence though with file
acquisition programs.

Kommentare: Having both a flat view with metadata and the actual file in one spot.

Vorteile: The webtool is very easy to use, which is the part most of my team uses. I love that I am able to customize the system to my company's needs, there are very few limitations to the customization. I like the ability to get a spreadsheet report out of any folder and it includes the headers.

Nachteile: The bulk loading is great for first time in documentation, but if you have updated versions in bulk to existing documents - the bulk load feature is useless. I work in engineering and we typically receive documentation in bulk and several versions over the life of a project. If the bulk load feature would actually version the documents this would be life saving.

Vorteile: The indexing or searching for files is really nice and fast.

Nachteile: Initial setup is a pain when creating workflows or repository setups and security.