Collect.chat

Collect.chat

von Collect.chat

Wer verwendet Collect.chat?

- Real Estate Lead collection - Hospitality Feedback collection - Educational Lead collection - Hotels order collection - Digital Agency

Was ist Collect.chat?

Collect.chat is an interactive chatbot that collects data from your website visitors by asking scripted questions - 24/7, fully on auto-pilot. Whenever a user response is recorded, you get an email notification. Anyone can build the chatbot with zero coding knowledge and install it in seconds.

You can collect leads, feedbacks and book meetings with your customers. Integrate the chatbot with any tool you use in your workflow.

Collect.chat – Details

Collect.chat

https://collect.chat

Gegründet 2017

Collect.chat – Preisübersicht

Collect.chat ist verfügbar ab 14,00 $/Monat. Collect.chat bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Collect.chat findest du unten.

Startpreis

14,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Collect.chat Funktionen

CEM Software (Customer Experience Management)
Analytik
Befragung / Umfragemanagement
Dashboard
Empfindungsanalyse
Feedback-Management
Kundensegmentierung
Multichannel-Datenerfassung
Prädiktive Analytik
Textanalyse
Wissensmanagement

Collect.chat – Nutzerbewertungen

Zeigt 5 von 40 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.7/5
Kundenservice
4.4/5
Funktionen
4.3/5
Preis-Leistungs-Verhältnis
4.5/5

Very useful App - ( with a couple of key drawbacks)

Bewertet am 3.1.2019
Indradeep K.
Head - India Sales and Business Development | Member - Core Management Team
Finanzdienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Very easy to setup and use. Good template and intuitive flow of questions. Also one of the few chat-apps which allow you to receive messages through Whatspp, which is very popular in certain countries. The ability to receive message through Whatspp, alleviates a key issue, live chat. Whenever a customer wants to go live, you can just move him to Whatspp. Pricing is quite competitive if your responses are less per day

Nachteile: Its very important to try out the advanced feature like Zapier Webhook integration and conditional logic jumps. I especially needed to check out how the email and phone captures would get auto populated in my CRM and Mailchimp apps. This is not possible in the free version and the free trial of advanced version is not available. While the free trial is very good, I feel the founders should also allow a trial of the advanced version also. This will allow more people to try and out and pay for premium version. I for one are hesitating to go paid, till i can try out the advanced features. I am also awaiting a complete Facebook messenger version, so i dont need to use a different chat app there.

The user experience is great.

Bewertet am 23.1.2018
Akshi T.
Operations Executive
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The user experience is great. The customization options available helps to match it with the website theme. Also, features like Zapier integration are very useful. Also, if you don't have Zapier integration as a part of your free plan, you can easily download the responses as a csv file. Logical jumps are innovative as you can easily branch out your conversation based on your users reply. Also, the ease of usability makes it one of the best chatbot.

Nachteile: Since, analyzing the chatbot conversations can be hard, I would like to have at least 50 complete conversations in the free plan. This is because I could then analyze the performance of the chatbot and then buy a plan that suits my business needs better. Having the maximum chat limit increased to 50 would help me get an insight about how are the users interacting with my chatbot and do I need to use logical jumps or not.

Works well and does the job.

Bewertet am 23.1.2018
Alvin L.
eCommerce Integration Specialist
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Captured leads effectively.

Vorteile: We liked how easy it is to embed into our website and it is a very handy alternative for our users to contact us.

Nachteile: It's a shame that some features are not available in the free version but that is expected. Features such as auto-pop up when the user scrolls to a certain point on the page.

I've had a nice experience. The site is useful, but it just need a few improvements and debuging

Bewertet am 23.1.2018
Verifizierter Rezensent
Co-founder and CEO
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: the automatization of the lead info collection

Vorteile: That im being able to collect leads information without depending on a person interaction, and the personalization

Nachteile: That it doesnt have an API in order to integrate actions directly from the form-chat. That would save a lot of time and effort for us!

Antwort des Softwareanbieters

von Collect.chat an 24.1.2018

Hi there,

We are currently in the process of setting up integrations to other platforms. Please mail care@collect.chat and tell us which platform you are looking to integrate the data to.

Regards,
Collect.chat Team

Richer in User experience Best for Lead Generation

Bewertet am 13.6.2018
Abhishek K.
Digital Marketing Lead
51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: comparing to other chatbots. This one collected more leads. The software experience tends users to engage into it

Vorteile: It motivated users that gives leads more A clean chatbot user interface Faster auto-conversation

Nachteile: Pricing is bit high

Could not predict how secure it is...(Hope you will reply for this)
Needs to add more intergration platform such vtiger etc...

Antwort des Softwareanbieters

von Collect.chat an 25.6.2018

Hi Abhishek,

Thanks for your review. Our chatbot solution is completely secure. The data is securely stored in Microsoft Azure Cloud.

You can integrate to Vtiger using Zapier. More details here - https://help.collect.chat/article/show/57696-zapier

If you need further assistance, please write to care@collect.chat.

Regards,
Team Collect.chat