VenueLytics

VenueLytics

von VenueLytics

Wer verwendet VenueLytics?

Hospitality, Entertainment & Service Industries. - Hotels, Resorts, Casinos, NightClubs

Was ist VenueLytics?

VenueLytics empowers businesses, in the entertainment, hospitality and service industries, to engage their customers in real-time and deliver Table & Bottle Service Reservations, Food & Drink Ordering, Private Event Bookings, Events Booking, 360 degree view of the venue, Guest Lists, Campaigns, Loyalty Rewards & other premium services across Omni-Channel & WiFI. VenueLytics provides a patent-pending deep learning technology for venues to get real-time insights & predictive recommendations.

VenueLytics – Details

VenueLytics

http://www.venuelytics.com/searchBusiness

Gegründet 2016

VenueLytics – Kostenübersicht

VenueLytics bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von VenueLytics ist ab 199,00 $/Monat verfügbar.

Startpreis

199,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Installiert - Mac

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

VenueLytics Funktionen

Computerreservierungssysteme
Bestätigung / Erinnerungen
Marketing-Management
Online-Anmeldung
Online-Zahlungen
Promotion in sozialen Medien
Rabatt-/ Gutscheinmanagement
Teilnehmer-Management
Veranstaltungskalender
Wartelisten-Management
Website-Management
Abzeichen-Management
Aussteller- / Lieferanten-Management
Block-Management der Räumlichkeiten
Budgetierung
Freiwilligen-Management
Gamification
Hochzeiten / Feiern
Kartenverkauf
Konferenzen/Tagungen
Promotion in sozialen Medien
Sponsoren-Management
Umfragen & Feedback
Angebotsmanagement
Anmerkungen zur Reservierung
CRM
Drittpartei-Buchung
Gruppenreservierungen
Kundenbetreuung
Raten-Management
Reservierung von Akitivtäten
Zimmerbuchungsverwaltung
Abrechnung & Rechnungsstellung
Food & Beverage-Management
Kundenmanagement
Mehrere Standorte
Mitarbeiter-Management
Reservierung-Management
Ressourcenmanagement
Teilnehmer-Management
Veranstaltungsmanagement
Vertragsmanagement
Vertriebsmanagement

VenueLytics – Nutzerbewertungen

Zeigt 3 von 3 Nutzerbewertungen

Gesamt
5/5
Benutzerfreundlichkeit
5/5
Kundenservice
5/5
Funktionen
5/5
Preis-Leistungs-Verhältnis
5/5
Marina S.
General Manager
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 20.10.2017

"The set up fast and easy. Training and understanding the different aspects of the app took a few day"

Vorteile: I love the real-time upto date info that it provides us. I no longer have to confirm with other co-workers on the availability of tables. It improved our communication tremendously. Even customers find it easier to reserve tables online.

Nachteile: I would like them to add a search bar and customer recognition features so we don't have to add all the customer info every time they reserve again.

  • Quelle des Nutzers 
  • Bewertet am 20.10.2017
Sabrina V.
Administrator
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 19.12.2017

"Quick & easy way to book bottle reservations!"

Kommentare: More bottle service requests - perhaps 1-2 every month.

Vorteile: Ease of use & preprogrammed responses makes replying even easier - the experience can be as personal or process-driven as you like! Outstanding, hands-on customer support!

Nachteile: This is weird... but there are so many features that at times it seems overwhelming to dive into other parts of the Venuelytics app.

  • Quelle des Nutzers 
  • Bewertet am 19.12.2017
Rebecca P.
Bottle Service
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 8.11.2017

"I've been very happy with VenueLytics enabling me to manage our bottle service with ease."

Vorteile: With VenueLytics I've been able to manage our venues bottle service reservations and requests with ease. Our consumers are able to select the date they would like a reservation and where they would like their table to be located, which they can see what is and what is not available by real-time floor maps.
VenueLytics saves me a lot of time because our consumers can provide us with their contact information and with just one click I can call, email, or send them an SMS to confirm their reservation right through the app.
Just to add, the customer support is stupendous. I honestly have never had to reach out to customer service since VenueLytics is very easy to use, I haven't ran into any problems or I'm never confused by the app, but I have been reached out by customer support so they can check on me and make sure everything is ok and I appreciate that kind of support. There's also many updates being made all the time making VenueLytics run a lot smoother and better.
I'm glad this app is available and I have been able to work with it, makes managing our bottle service a lot easier. I highly recommend VenueLytics!

Nachteile:

  • Quelle des Nutzers 
  • Bewertet am 8.11.2017