Durchschnittliche Bewertung

7 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Nein
  • Einsatz Mobile - iOS Native
    Mobile - Android Native

Angaben zum Hersteller

  • Grandstream Networks
  • http://www.grandstream.com

Über Grandstream Wave

Softphone-Anwendung, mit der Nutzer ihr stationäres Telefon mit mobilen Geräten verbinden können.

Grandstream Wave Funktionen

  • Anrufaufzeichnung
  • Anrufer-Identifikation
  • Anrufprotokoll
  • Audio / Video-Konferenzen
  • Chat / Messaging
  • Fax-Management
  • Kontaktmanagement
  • Umleitung der Anrufe

Die hilfreichsten Reviews für Grandstream Wave

Stable, Easy to use and Value for Money.

Bewertet am 13.7.2019
Riyas R.
IT Manager
Groߟhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: With its powerful API (AMI) one can integrate UCM with their CRM systems. There is no requirements for 3rd party call center system since Grandstream has a basic call center setup which I believe is enough for a small call centre setup.

Vorteile: Since I work with VoIP provider in UAE and India I use daily Grandstream, Yeastar, Avaya, 3CX, Asterix and D-Link. Among all this mentioned products Grandstream's GUI is the best and easy to navigate and understand. The dashboard shows who is calling to who in interactive way. Regarding the setup the grandstream website has all tutorials to start with. If I want to setup 100 extensions I can use the Zero Configuration Setup to setup the phones. All I need to do the network settings, Time and some basic security on the UCM, the difficult part of extension registrations the UCM will take care automatically. I just need to connect the phones to the PoE port only. Also it has FXO line detection function which will help us to test fxo parameters by test calling.

Nachteile: Unlike Yeastar, Grandstream is a non-modular system. It means you cannot add modules like FXO, FXS or PRI/J1 ports. If we want to upgrade the system one need to update the firmware version by version and need physical presents.

Fantastic Communication Tool!!!

Bewertet am 31.7.2018
Verified Reviewer
Vice President, Operations
Computer-Software
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great integration with my company's VOIP phone. Tons of features, many of which I didn't expect! Can conference, transfer calls, etc.

Nachteile: Uses tons of cell phone data but I suppose that's expected with the voice. Maybe better compression? Grandstream has constantly improved their software and hardware over the years, so improvements here are expected, if they're not already part of upcoming upgrade! :)

Grandstream Review

Bewertet am 17.1.2019
Joshua R.
Owner & CEO
Telekommunikation, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall grandstream is one of the best componys I have worked with. All of my staff use grandstream phones now and my love it. Cisco over grandstream i would have to say GrandStream took it with no effort. I would reccremend trying others just to see what you like but i think you would like this better.

Vorteile: I find it easy to use. We set it up and the install was SUPER easy. The interface is nice and the quality is 10/10. The support is amazing. I call dont wait long and somone is there happy and ready to help. Lots of componys they dont have good support but grandstream is 10/10.

Nachteile: I dont really have any cons on the Grandstream sofwaere other than I wish there was more. I wish they would do more with their compony bring out new products etc.

GS wave

Bewertet am 25.12.2018
Kariuki P.
ICT Officer, Sytems Admin
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: GSwave has so far made communication at work very easy and reliable. Would commend them for their amazing innovation

Vorteile: You can receive office calls from your mobile phone, this is great from grandstream. No need of purchasing hardware, just your phone is enough. Grandstream technology is on another level from their PABX to this app.

Nachteile: Configuration of the app can be challenging if you miss a step it can't work but there are very many guides online on how to configure the app.

Grandstream is an amazing company doing amazing things

Bewertet am 16.1.2019
Preston T.
Owner
Telekommunikation, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Grandstream has made amazing products for along time - with wave they are building on their already amazing products. Can't wait to see the future Grandstream has!

Vorteile: It just works, once setup there isn't any fiddling at all!

Nachteile: No cons that I have found yet, it just works.

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