SpamTitan

Combating spam email with SpamTitan is very effective

Kommentare: Utilizing SpamTitan as the primary spam-fighting app has proven to be very successful, and it has provided me with more benefits than other more well-known brands. I am very pleased with the price and consider it to be very useful for the price I paid. Whenever I thought about email security, the first thing that comes to mind is SpamTitan.

Vorteile:

SpamTitan has a high level of consistency when it comes to preventing spam and malicious communications from reaching my primary inbox. Setting up the specific keyword that I want to be used in the blacklist keyword and the whitelist keyword is quite easy. After setting it up, the procedure is streamlined, and I would not have to keep track of it because it would send me a weekly report.

Nachteile:

There have been times that a legitimate email has been blocked and no message has been received to inform me about this practice, resulting in the email remaining in the junk inbox until I manually search and whitelist it. For the first time, adding a domain to the app can be daunting, and I had to seek assistance.

Good mail filter, easy for our users to manage.

Vorteile:

SpamTitan provided a lot of the functionality of our previous mail filtering service, while keeping costs competitive. It's very simple and easy to use from an end user perspective, and not terribly hard to set up as an Administrator. There are plenty of options for deployments both small and large. On the back end SpamTitan uses a collection of open source software like Spamassasin and ClamAV, bundled together in a pretty web interface they've designed and provide support for. Compared to rolling your own solution, hiring a Linux admin to manage a mail filtering service, this is much more cost effective.

Nachteile:

Support was a little lacking. Their headquarters are in Ireland, so responses take a little longer, and it's a little hard understanding them sometimes, especially over the phone. The audio quality of overseas phone calls is very poor. The foundation SpamTitan is built on Spamassasin is only so good, it doesn't catch spam and viruses like the leading mail providers (Gmail/Google Apps). For that reason, it may require a little more time for administrators to fine tune settings.

Spam Titan Rocks

Kommentare: Well worth the investment in the product, they are innovative and have excellent customer service.

Vorteile:

The ease of use in getting these services up and running, then the ease of use across the board.

Nachteile:

Not a con, however, they need to work more on end-user spam reporting, I use KB4 for this and would rather this service be in ST and or sync the lists that and black to defender as my secondary.

In Betracht gezogene Alternativen: Microsoft Defender for Office 365

Gründe für den Wechsel zu SpamTitan: We use Spam Titan as a primary for the feature and ease of use, Defender is our secondary filtering

SpamTitan works great -- until it doesn't

Kommentare: I am spending 30 minutes writing a review in the hope that other people will make a better first selection than we did. Our experience showed us that the product is only marginally reliable and their support is god-awful.

Vorteile:

Was easy to implement and, as the title said, it worked great until it did not.

Nachteile:

This is a cloud-based product. In early August, the product totally failed. (it was a Friday morning in the US, but dont remember the date as we have moved on to an)other product). Just noticed that we were no longer receiving emails. Rerouted DNS to cut SpamTitan out of the loop and email (unfiltered) started flowing. Contacted Spam Titan and they confirmed that the cloud instance on which we were running was offline for unknown reasons. Our business is 24x7. We ran without Spam Titan on Friday, and Saturday, and Sunday, and Monday. We called for updates, on Friday afternoon, Saturday, Monday, and Tuesday. Each time, there were no updates and were told that we would updated by email and by phone if we left our best contact number. Well, that never happened. Interestingly, we were not offered to route through any other web-instances. By late Tuesday, we had already vetted another product and moved our production platform to the new provider. Their support SUCKS. Moreover, I am going through the same goat-ropin' with trying to cancel my subscription. If you call them and make the appropriate selection, you always go to voice-mail (again, no callbacks). If you select "technical support", they have to connect you with Customer Service (one time out of two tries, I got a live CS person and they told me that they would have to connect me with "retention". Again, no one was available but was promised that someone would call me back -- never happened.

Nice product, tried many others

Kommentare: I tried a bunch of products before purchasing this and i would make the same decision again

Vorteile:

The support has been great, my users like the ability to check on there own quarantine, the email digest has been popular.

Nachteile:

the filtering seems over sensitive, finer grained filter controls would be nice! being able to receive a digest more than once a day would make a few of us happy. We are struggling with the analytics to understand why some of these emails are being scored as high as they are.

In Betracht gezogene Alternativen: Symantec Email Security.cloud, Barracuda Email Security Gateway, MailWasher und MailCleaner

Warum SpamTitan gewählt wurde: Canit was hands down the best! We switched because AppRiver bought them and immediately worked to transfer customers to their platform which was crap! after a few years they shut the product down completely!

Zuvor genutzte Software: CanIt-PRO

Gründe für den Wechsel zu SpamTitan: it worked better than the cheaper systems and as good as the most costly!