SpamTitan

Kommentare: It is great. Good software for a modest price tag: not too expensive but not too cheap so they are able to cover support and pay support engineers with qualities. It works as expected.

Vorteile: The ease of setup, the integration of Bitdefender sandbox, the punctuality of the spamfilter - after training -, the user quarantine, price tag, fast and quality(!) support. The quality of the checks and inclusion of bitdefender is a big extra. And I have to mention the support again: once we ran into a problem updating the software at a customer the speed of response and willing to help and solve the issue for us analyzing the system, etc was great ( The problem caused by our fault as we gave too few resources to the VM because we waited for more RAM to the virtual hosts and didn't upgrade the settings when we had enough resources again to run all workloads.) Support was willing to recover the system to be fully functional with a remote help.

Nachteile: Looking for logs about a specific message could be easier. While it's great and usable for an experienced admin this is a bit tedious for Level 1 support guys. However, there's a detailed description/howto page which covers all the details (https://helpdesk.spamtitan.com/support/solutions/articles/175885-using-history). I just mean that could be easier to follow a message and look for all occurrences in the logs.

Kommentare: Our previous product was not stable and didn't filter out spam as well as we wanted. This tool exceeds out expectations!

Vorteile: I really like the customization that is available for this product. We have total control over the spam filter environment for all our customers. The environment is stable which is very important to us and our customers. The support staff was great when we were getting our environment configured. They were quick to reply to emails and reach out to assist us as needed. The spam filtering is top-notch and much better than other products we have used.

Nachteile: It can take some time to learn the environment and get it configured to your needs. That is expected when you have an environment like this that allows you to have total control.

Kommentare: Strong product with a nice future packages. Good Quality of Service and Support. It was a good decision to replace our Barracuda Email Security Gateway with SpamTitan.

Vorteile: Our business requirements on features and graphical interface performance including the price made for us the decision.

Nachteile: Some basic Features necessary for Enterprise environment is not given out of the box.

Kommentare: Spam is removed.

Vorteile: Cloud based software so nothing to install on site. The dashboard allows you to see what emails have been quarantined, allows white listing of domains. Decent set of basic features. Price point reflects what you get.

Nachteile: The following lets it down:
1. The quarantine reports to the users are once a day, i get a lot of emails from staff saying they haven't received a email from a client and i have to log in to check, a quarantine email once a hour would be much better.
2. Some email which don't even match basic standards get block but not reported, took us a while to realise this as we had a ioT device misconfigured but had no idea Spam Titan was blocking it.
3. It can fail to deliver to the endpoint mail server, but doesn't report whether the email was successfully delivered or not just that it passed or didn't pass the spam listing, you have to go into the actual email and look at the headers.
4. Would be nice if there was a encrypted SMTP relay too that could scan email going out. Haven't had a compromised laptop or email account but could see how this would help.

Kommentare: SpamTitan is an application with basic mailgateway features that can be installed on virtual or physical servers. According to the claims of 99.9% successful results. In the process I tested. Antivirus is a bit delayed in the direction of the successful results.

Vorteile: The setup is fast and practical like a lot of mailgateway applications. With an existing configuration backup, you can immediately set up a new mailgateway and continue where you left off.

Nachteile: I think mail body filtering is also limited in actions and actions