inQuba CX

inQuba CX

von inQuba

(0)

Wer nutzt diese Software?

Designed for businesses in financial services, insurance, telecoms, retail, and travel industries, it is a customer experience platform that helps gather feedback from various digital platforms.

Durchschnittliche Bewertung

  • Gesamt
  • Benutzerfreundlichkeit
  • Kundenservice
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • inQuba
  • https://www.inquba.com/
  • Gegründet 2010

Über inQuba CX

Customer Journey Management and Customer Experience (CX) solutions that drives customer acquisition, retention and cross-selling.Solutions include:
JOURNEY ANALYTICS - Discover real customer journeys and intervene where customers need help.
CX - A voice-of-the-customer solution that collects and distributes omni-channel customer feedback.
ENGAGE - and campaigning and engagement tool for marketers
CASE MANAGEMENT - SLA-based service recovery and ticketing
SOCIAL - social listening tool

inQuba CX Funktionen

  • Analytik
  • Befragung / Umfragemanagement
  • Dashboard
  • Empfindungsanalyse
  • Feedback-Management
  • Kundensegmentierung
  • Multichannel-Datenerfassung
  • Prädiktive Analytik
  • Textanalyse
  • Wissensmanagement