Wer nutzt diese Software?

Bestattungsunternehmer und Krematorienbesitzer, die den Wert von Managementsystemen sehen, um ihr Geschäft effizient zu führen.

Durchschnittliche Bewertung

25 Bewertungen
  • Gesamt 4.9/5
  • Benutzerfreundlichkeit 4.9/5
  • Kundenservice 4.8/5
  • Funktionen 4.6/5
  • Preis-Leistungs-Verhältnis 4.9/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Webinare
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Halcyon Death Care Management Solutions
  • https://halcyondcms.com
  • Gegründet 2002

Über Halcyon

Die Lösung Halcyons Funeral Home Management Solution ist eine robuste Anwendung, um dein Bestattungsunternehmen vollständig zu verwalten. Von benutzerdefinierten Nachrufvorlagen bis hin zu leistungsstarken Berichtsfunktionen bietet dir die umfassende Software die Tools, die du benötigst, um deine Zeit und Ressourcen optimal zu nutzen. Halcyons Crematory Management Solution kümmert sich um Verbrennungen im Handel und/oder bei Bedarf auch von Menschen und Haustieren. Von der Körperverfolgung bis zu Partnerportalen und Finanzberichten kannst du mit dieser Software dein gesamtes Krematorium betreiben.

Halcyon Funktionen

  • Feuerbestattungs-Management
  • Finanzberichterstattung
  • Friedhofsverwaltung
  • Merchandising
  • Verwaltung von vorab-Notwendigkeiten

Die hilfreichsten Reviews für Halcyon

Funeral Software -- Personal service at the speed of business

Bewertet am 24.6.2019
Mel P.
Director
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are solving the value proposition of time. The less time we spend at the desk and doing repetitive tasks, the more time we spend with our client families and focusing on our businesses.

Vorteile: The user interface and web-based software allow our team to easily manage our client families both inside and out of the funeral home. We can now spend more time with our own families and still manage work remotely from anywhere. This software has improved our Customer Relationship Management and cut down on the time we spend printing documents, programs, and other custom forms. Having personal contact with programmers, customer service, and administration is something you won't find with the big software houses. We get detailed support and can influence the direction of the software by having close working relationships with the owners, developers, and designers.

Nachteile: Being a small shop sometimes means that new iterations come a little slower than the big software firms, but the flexibility and influence on the technical direction are still worth the wait. This is the best software on the market today -- period.

Antwort des Softwareanbieters

von Halcyon Death Care Management Solutions an 25.6.2019

Thank you Mel for your kind review. We are proud that Pennington Funeral Homes is using Halcyon software to continue to thrive and support families.

Very comprehensive and user friendly.

Bewertet am 14.12.2017
Dennis R.
Internal Auditor/
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: All of the information that we need, whether it is funeral or financial related, is easy for even the novice, computer savvy employee to navigate. When we enter information into one location it populates to all of the forms and/or reports that it applies too. We are able to have forms, that are specific to our company, uploaded into Halcyon to have them populate as well. Halcyon technical support, has been open to suggestions, when it comes the improving, changing, or modifying most things, to accommodate our needs.

Nachteile: We have a few of our locations that are producing all of the necessary forms for funeral arrangements, out of Halcyon. There are only a couple of small issues, regarding information for these forms, being in different areas. So, until our Funeral Directors and/or office staff become comfortable with the system, the families may have to wait a little longer for them to be printed for their signatures.

Antwort des Softwareanbieters

von Halcyon Death Care Management Solutions an 15.12.2017

Thank you Dennis for reviewing Halcyon! In an upcoming newsletter we will highlight how our system's customizing features allow you to hide fields so that those fields needed are more readily available.

Halcyon Product Review

Bewertet am 10.12.2019
Llewella N.
Office Manager
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Over all the program is very helpful with having all the clients and financial information in one place at your fingertips.

Vorteile: As a funeral home, we handle about 300 families a year. The feature of having each deceased with their own computer file is very helpful. The file shows all family background, contract and payment information. Very helpful by having all the information at your fingertips. As office manger, the Financial section is very user friendly as well as the software is also very helpful with gathering report figures.

Nachteile: As a funeral home that has two locations, we have two separate client numbering systems, but one Halcyon platform. There is a problem with the program and the client numbering system. No matter which location you select the next contract number that appears is always based off of the last contract entered. It does not change the numbering for each location, we manually have to keep track and change the contract number ourselves. Another issue is with the Financial section. When I am entering a check to be written from a client account, (ie: cash advances) it takes forever to populate the client name and the cash advances to choose from with which I am paying. The final concern is with sending out statements to our families. A statement and an Contract Summary are two different items. If a family had "add-ons", those add-ons do not get added to the balance if you are sending out a late statement. With a statement you must print off every financial item for that family. Where as an contract summary will show everything. You must really be on your game to make sure you are sending out an accurate balance due to the families

Pres

Bewertet am 13.12.2019
Greg R.
Pres
Verbraucherdienste, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great user friendly software for multiple locations

Nachteile: I like the entire product there is nothing I dislike

Great, We love this program.

Bewertet am 27.4.2018
Carl J.
Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: It is easy to navigate. It is professional looking. It creates professional looking forms, it is easy to train new employees with Halcyon.

Nachteile: We have to be careful to update often because it will kick you out. When leaving the computer to go to the selection room, upon returning, depending on the family and the time needed to select, updating will loose all the info already keyed from last update. Death certificate total no longer exists when one key in a number selected. We want that feature back.

Antwort des Softwareanbieters

von Halcyon Death Care Management Solutions an 30.4.2018

Thank you Carl for your kind review and thank you for trusting Halcyon!

Although Halcyon is not required to comply with HIPAA regulations we strive to anyway. Login timeout is one of those features that HIPAA requires and it is good security practice too. So we recommend you save often.

Related enhancements we are considering include lengthening the timeout and allowing purchasing line items to extend the quantity times price.

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