Halcyon

Halcyon

von Halcyon Death Care Management Solutions

Wer verwendet Halcyon?

Bestattungsunternehmer und Krematorienbesitzer, die den Wert von Managementsystemen sehen, um ihr Geschäft effizient zu führen.

Was ist Halcyon?

Die Lösung Halcyons Funeral Home Management Solution ist eine robuste Anwendung, um dein Bestattungsunternehmen vollständig zu verwalten. Von benutzerdefinierten Nachrufvorlagen bis hin zu leistungsstarken Berichtsfunktionen bietet dir die umfassende Software die Tools, die du benötigst, um deine Zeit und Ressourcen optimal zu nutzen. Halcyons Crematory Management Solution kümmert sich um Verbrennungen im Handel und/oder bei Bedarf auch von Menschen und Haustieren. Von der Körperverfolgung bis zu Partnerportalen und Finanzberichten kannst du mit dieser Software dein gesamtes Krematorium betreiben.

Halcyon – Details

Halcyon Death Care Management Solutions

https://halcyondcms.com

Gegründet 2002

Halcyon – Preisübersicht

Halcyon bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Halcyon findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Webinare

Kundenbetreuung

Support während der Geschäftszeiten

Online

Halcyon Funktionen

Bestattersoftware
Feuerbestattungs-Management
Finanzberichterstattung
Friedhofsverwaltung
Merchandising
Verwaltung von vorab-Notwendigkeiten

Halcyon – Nutzerbewertungen

Zeigt 5 von 25 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.9/5
Kundenservice
4.8/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.9/5
Mel P.
Director
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 24.6.2019

"Funeral Software -- Personal service at the speed of business"

Kommentare: We are solving the value proposition of time. The less time we spend at the desk and doing repetitive tasks, the more time we spend with our client families and focusing on our businesses.

Vorteile: The user interface and web-based software allow our team to easily manage our client families both inside and out of the funeral home. We can now spend more time with our own families and still manage work remotely from anywhere. This software has improved our Customer Relationship Management and cut down on the time we spend printing documents, programs, and other custom forms. Having personal contact with programmers, customer service, and administration is something you won't find with the big software houses. We get detailed support and can influence the direction of the software by having close working relationships with the owners, developers, and designers.

Nachteile: Being a small shop sometimes means that new iterations come a little slower than the big software firms, but the flexibility and influence on the technical direction are still worth the wait. This is the best software on the market today -- period.

Antwort des Softwareanbieters

von Halcyon Death Care Management Solutions an 25.6.2019

Thank you Mel for your kind review. We are proud that Pennington Funeral Homes is using Halcyon software to continue to thrive and support families.

  • Quelle des Nutzers 
  • Bewertet am 24.6.2019
Dennis R.
Internal Auditor/
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 14.12.2017

"Very comprehensive and user friendly. "

Vorteile: All of the information that we need, whether it is funeral or financial related, is easy for even the novice, computer savvy employee to navigate. When we enter information into one location it populates to all of the forms and/or reports that it applies too. We are able to have forms, that are specific to our company, uploaded into Halcyon to have them populate as well. Halcyon technical support, has been open to suggestions, when it comes the improving, changing, or modifying most things, to accommodate our needs.

Nachteile: We have a few of our locations that are producing all of the necessary forms for funeral arrangements, out of Halcyon. There are only a couple of small issues, regarding information for these forms, being in different areas. So, until our Funeral Directors and/or office staff become comfortable with the system, the families may have to wait a little longer for them to be printed for their signatures.

Antwort des Softwareanbieters

von Halcyon Death Care Management Solutions an 15.12.2017

Thank you Dennis for reviewing Halcyon! In an upcoming newsletter we will highlight how our system's customizing features allow you to hide fields so that those fields needed are more readily available.

  • Quelle des Nutzers 
  • Bewertet am 14.12.2017
Llewella N.
Office Manager
Verbraucherdienste, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 10.12.2019

"Halcyon Product Review"

Kommentare: Over all the program is very helpful with having all the clients and financial information in one place at your fingertips.

Vorteile: As a funeral home, we handle about 300 families a year. The feature of having each deceased with their own computer file is very helpful. The file shows all family background, contract and payment information. Very helpful by having all the information at your fingertips. As office manger, the Financial section is very user friendly as well as the software is also very helpful with gathering report figures.

Nachteile: As a funeral home that has two locations, we have two separate client numbering systems, but one Halcyon platform. There is a problem with the program and the client numbering system. No matter which location you select the next contract number that appears is always based off of the last contract entered. It does not change the numbering for each location, we manually have to keep track and change the contract number ourselves. Another issue is with the Financial section. When I am entering a check to be written from a client account, (ie: cash advances) it takes forever to populate the client name and the cash advances to choose from with which I am paying. The final concern is with sending out statements to our families. A statement and an Contract Summary are two different items. If a family had "add-ons", those add-ons do not get added to the balance if you are sending out a late statement. With a statement you must print off every financial item for that family. Where as an contract summary will show everything. You must really be on your game to make sure you are sending out an accurate balance due to the families

  • Quelle des Nutzers 
  • Bewertet am 10.12.2019
Carl J.
Owner
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 27.4.2018

"Great, We love this program."

Vorteile: It is easy to navigate. It is professional looking. It creates professional looking forms, it is easy to train new employees with Halcyon.

Nachteile: We have to be careful to update often because it will kick you out. When leaving the computer to go to the selection room, upon returning, depending on the family and the time needed to select, updating will loose all the info already keyed from last update. Death certificate total no longer exists when one key in a number selected. We want that feature back.

Antwort des Softwareanbieters

von Halcyon Death Care Management Solutions an 30.4.2018

Thank you Carl for your kind review and thank you for trusting Halcyon!

Although Halcyon is not required to comply with HIPAA regulations we strive to anyway. Login timeout is one of those features that HIPAA requires and it is good security practice too. So we recommend you save often.

Related enhancements we are considering include lengthening the timeout and allowing purchasing line items to extend the quantity times price.

  • Quelle des Nutzers 
  • Bewertet am 27.4.2018
Lee B.
Office Manager
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 27.4.2018

"Using software for 4 years, easy to use and functional"

Vorteile: Easy to use. You can customize for your business needs. Reports to complete monthly tasks are great.

Nachteile: Since you transferred to Firefox, minor issues went away. Can't change check numbers, if someone is using a check for purchases you need to wait for their return to pay bills, etc. I understand this is a security issue and helps you not forget to log in check amount. I will add check with estimate amount to continue working.

Antwort des Softwareanbieters

von Halcyon Death Care Management Solutions an 30.4.2018

Hi Lee, Thanks for being such a loyal Halcyon user!

We never switched to any web browser. Halcyon is intended to work with any browser although Internet Explorer sometimes has problems.

When checks are used out of office for an unknown amount it is best practice to enter $0.00 or an estimated amount so you are handling that well. Fortunately persons with admin access can also reset the last check used.

  • Quelle des Nutzers 
  • Bewertet am 27.4.2018