Was ist Zoho SalesIQ?
Zoho SalesIQ ist eine All-in-one-Kundenbindungs-, Live-Chat- und Analyseplattform, um Ihre Marketing-, Vertriebs- und Kundensupportbemühungen zu vereinheitlichen, Ihren Kunden ein großartiges Erlebnis zu bieten und das Unternehmenswachstum anzukurbeln. Lernen Sie Ihre Interessenten besser kennen und treten Sie genau zum richtigen Zeitpunkt mit ihnen ins richtige Gespräch.
Wer verwendet Zoho SalesIQ?
Vorgesehene Benutzer: mittelständige Unternehmen, Kleinunternehmen, Unternehmer, Startups, Freelancer. Unterstützte Länder: Weltweit
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Bewertungen über Zoho SalesIQ
In Betracht gezogene Alternativen:
Huge Bang for Your Buck (Get on the Chatbot Bandwagon!)
Kommentare: We use it every day. I love the tracking it gives our digital marketing efforts. We're in the process of rolling the chatbot out on our site and it works great. It took us a little bit of doing to figure out, but we're extremely pleased.
Very cheap (especially when factored in as part of Zoho One) Chatbot functionality (they're a little tricky to code, but once you have it down, they're easy to set up) Integration with CRM + Desk is glorious Mobile app works great, so I can always respond to chats wherever I am
I wish that chatbot development was a little easier. Still, it's absolutely worth it!
In Betracht gezogene Alternativen:
Sales IQ is real time website engagement
Kommentare: It runs all the time. If you would cut it off my website, there would be missing a very important part that helps to analyze the content. And easy to use for visitors.
You can see what visitors do on your website and you can get in contact with them to bring information or help
To use the full potential (and this is gigantic) of Sales IQ, who have to do a lot of homework (learning, practice)
Great platform for great price
Kommentare: Great, easy to use, easy to setup platform.
Live monitoring ob mobile, apple tv and desktop clients.
ChatGPT integration is not great and expensive.
Kommentare: Seamless chat service for our customer service and sales agents.
Ease of implementation and ease of use. Very little coding needed to add to existing website. Customers can get outside office hours email.
The customer support is severely lacking. Will schedule video calls and then send emails 3 minutes after the initial start time stating they can't join because they are too busy.
Great visitor tracker and front-end communication for my site visitors
The live chat is fantastic and critical for quick deals when customers are most primed to book. They feel great about getting instant answers or directions around the site. They feel they are being attended to and cared for. Further, with Zobot chatbot set up, I can also delegate answering quite a few questions about my policies and experience. It can also be connected to my Facebook business page inbox and Instagram DM! This saves me a ton of time! With some effort and intelligence on my side, I can also track or even identify the repeated visitors, see what interests them the most, and assess how likely they are to close a deal. Lastly, all that info is integrated into Zoho CRM for an overall picture of my clients.
Sometimes, the chatbot isn't as smart, answering wrong questions despite extensive training (using business terms) on my side. Next, live chat may mess up the names in CRM for the recognized leads/contacts. Lastly, some of the user/device data seen during the live visit disappears after the visit. I wish there were more control over the data that is collected but remains untapped by the admin.