Was ist GoldStar?
Web and mobile-based, fleet management platform that helps small lenders and BHPH dealers manage auto loans with alerting, detailed histories, and reference validation using GPS tracking system.
Wer verwendet GoldStar?
Designed for small businesses and BHPH leaders, web and mobile-based solution that helps manage and streamline several fleet operations on a single platform through GPS tracking system.
Wo kann GoldStar bereitgestellt werden?
Nicht vom Anbieter bereitgestellt
Über den Anbieter
- Spireon
- Ansässig in Irvine, USA
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- Spireon
- Ansässig in Irvine, USA
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
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Bewertungen über GoldStar
Tabitha
Excellent tool for keeping track of your BHPH accounts.
Kommentare: Best GPS company I have used.
Vorteile:
The customer service is wonderful. We always had prompt shipping and rarely any downtime on malfunctioning devices.
Nachteile:
We struggled at one point with Sprint devices because we are in an area that isn't covered by Sprint, but once we switched to Verizon devices we didn't have any more trouble.
Verifizierter Rezensent
It tkaes a little time to learn but great product
Kommentare: Great and definitely necessary tool for auto finance companies in order to keep track of your units out there.
Vorteile:
The new version looks cleaner and still easy to use. We like the option of the overall map showing units all over the country. Also, the reports are easy to get and use.
Nachteile:
Once they made the change from Position Plus some of the old units did not transfer properly or at all. So at this point, we don't really know if we can locate those units or not. Accessing the history is a bit confusing and does not show as many details as it did when it was a Position Plus unit. I dd mis the way the history showed back then. Creating links to recovery agents is definitely a pain. Every time your try to create a link for an agent you have to manually type their information over and over again. It's a waste of time. We need to be able to create a list of current agents to choose from there every time we need to create a recovery link.
Lori
Gold star units are not locating!!!No Help from customer service!
Kommentare: After calling and speaking with several people, none of them could give a straight answer and continue to send us in different directions with no resolution.
Vorteile:
Unfortunately, we have no pros. This company is costing us a lot of money loosing tracking on almost 30 vehicles!!!
Nachteile:
Now that Gold star took over nearly 30 of our units will not locate. With no customer service help.
Cristin
Gold star is ok
Vorteile:
What I like most about gold star it that it is very simple to use. If you do not understand it you can call and the customer service is amazing. Mrs. Carol always helps me
Nachteile:
I would have to say that this doesn't give you the exact spot. Like it will tell you it's on one street but it's actual the street behind where it is. You must pay attention to the actual marker and not the address it gives
Hannah
Reliable and affordable.
Vorteile:
The ease of use with GoldStar is amazing. They have a mobile app you can download which makes the system easily accessible. You can track vehicles in real time. It shows you a map as well as an address and pin of where the vehicle or unit is. The system also includes history which makes it easy to track down units that are no longer working.
Nachteile:
Units sometimes go out or are unable to locate. I wish there was a way to reset these units but this will happen with all tracking solutions.
