MediaOS

Ad Sales Genius - There's no solution that is better in the business.

Kommentare: My overall experience... the team at ASG is extremely helpful. Very supportive. Incredibly responsive. When I started a new publishing company, I wondered how I would do so many of the administrative tasks that were previously managed by a number of people at an old publishing company in admin, sales, design/production, accounting etc. We really were watching every dollar and putting all our resources into sales. Discovering Ad Sales Genius was critical in the early stages of our business. I consider this platform very important to our day-to-day operation and a key factor to our success and continue growth.

Vorteile:

Ad Sales Genius is by far the very best cloud-based CRM and all-in-one publishing solution in the media business. I could go on and on about each area I will list below, but Ad Sales Genius truly has everything covered. I especially like that ASG is built to drive sales and with the integrations with VOIP providers for click-to-dial features that ultimately increase productivity in daily call volume... to sending insertion orders via Docusign for a quick digital signature, it really helps your team and your clients. - Reporting... I don't think I've ever work with a better system that has thought of it all. You don't need custom reports with Ad Sales Genius... there are reports for everything and anything you can think of. - Production... managing artwork proofs and sending via ASG for approvals at the click of a button. Then having the approved ad assigned and visually accessible to that particular insertion is great! - Flat planning! The ability to go in and build a visual of your publication, dropping in all the editorial content and ads where they should be. Designers can have this as a guideline giving them more time to be creative. - Workflows... "When this happens, the system needs to do this..." We're just getting into this as it's a new feature but in our early testing, we love it. This will really help assist our media reps to better assist their clients. There are just far too many pros to list. Invoicing / Commissions / Templates... it just does it all.

Nachteile:

The real con is that I didn't know about Ad Sales Genius when they first came to market!

Great CRM!

Kommentare: It's a good software, and the consistent updates are reassuring that bugs and issues are fixed in a timely manner.

Vorteile:

It has a great user interface for our ad team, and for our clients. I can easily gather the information needed to make reports and forecast our performance.

Nachteile:

Occasionally clicking through all of the windows from client to client can be a bit daunting, but once you get a rhythm at finding what you are looking for it's solid.

I really wanted this to work for us

Vorteile:

There is very little I liked about this software.

Nachteile:

When we signed up for this software, we were sold on features that, unknown to us, were not fully functional, nor anywhere close to being fully functional. Specifically, we were told this software had a trade show sales function that allowed vendors to select booths from an interactive map which was exactly what we needed. We prepaid for a year of service anticipating that this software offered this among many other features. When we tried to use this function, we found out it not ready to use and would instead be "coming soon." We were also told by the sales rep that she never actually said that it did have this feature and unfortunately we were stuck for a full year. We were not off to a great start. Our sales rep also failed to mention that MOST everything else we purchased this software for would require us to purchase several other apps in order to work. Strike 2 - at least be honest about what will be needed to make this software work! I purchased this to REPLACE other apps, not be forced to add new and more expensive ones. Otherwise, set up of literally everything involved with this software is terribly complicated and this software is not at all intuitive to use. I get that there is a learning curve to anything, but when a "solution" makes processes two and three times more difficult and complicated, it's not a solution at all.

Implementation of the ASG software was a game-changer

Kommentare: Business Issues we are solving with ASG:
1) Communication - both internal & external
2) On-time & even early payments due to Invoicing being connected to the on-line payment gateway.
3) Significant reduction in the need for data entry
4) Organization - Customer information and notes are being utilized to better inform anyone that may come in contact with the account
5) Contracts being connected thru Docusign has added an efficiency in workflow

Vorteile:

The ability for the entire organization to begin communicating under one primary CRM software. Sales/Marketing, Operations and Finance departments are all utilizing the same source for information for the first time in our companies histroy. Our internal communication as a company has benefited in a dramatic way!

Nachteile:

1) Limitations on being able to place reports on dashboards. For sales reps, some of the most useful information is found under "Advertisers & Leads" .. for instance, last insertion date for contracts that are expiring. 2) Limitation on the ability to utilize Marketing Automation, Lead Segmentation and planned communication that is based on the timeline that is relevant to the individual contact. We are still utilizing Infusionsoft for our Marketing Campaigns. 3) On-boarding experience could be improved. I feel that we are still only utilizing 50% of what this software is designed to do. Part of that is because our team may not realize what is possible and they have found routines or even developed daily patterns around thier understanding of the software. I know that we have made decisions on needed processes within the business, based on a limited understanding of the software and how other companies are maximizing the potential. - I would recommend "assessments that are initiated by ASG every 90 days" that allows you to communicate to clients how the software could better optimize thier work. Also, those touchpoints could help generate the feedback you may need, if your looking at ways to expand the softwares capabilities.

This software has eliminated the need for extra systems

Kommentare: Customer support and training are great. The staff is always looking for ways to improve the system. We came from salesforce, and the difference in the organization cultures is evident on how they treat customers. We no longer have to manage from spreadsheets and the integration with quickbooks means that we spend much less time dealing with bookkeeping inconsistencies.

Vorteile:

Very pleased with the issue based management. Easy to see sales, payments, invoices to be sent, etc. I have just started to participate in the mini-genius university calls and am learning more with every call. It is easy for both the ad sales staff and management to use.

Nachteile:

It would be great to be able to identify if a contract is a renewal or not (we pay differently on these.) We would love to have an app so sales people could use it easier on the road from their phone.