Bandwidth

Bandwidth

von Bandwidth.com

Wer verwendet Bandwidth?

Bandwidth helps customers of all sizes equip their applications with voice calling, call tracking, text messaging, and 9-1-1 connectivity. Our APIs and nationwide IP voice network are built to scale.

Was ist Bandwidth?

Bandwidth is a software company with APIs that make it easy to embed voice, messaging, and 911 access into software and applications. We're transforming the way people communicate and challenging the standards of old telecom. We power some of the most important communications technologies on the market today- companies like Google, Skype and Ring Central to name a few.

Bandwidth – Details

Bandwidth.com

https://www.bandwidth.com/

Gegründet 1999

Bandwidth – Preisübersicht

Bandwidth bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Bandwidth findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Bandwidth Funktionen

API Software
API-Design
API-Lebenszyklusmanagement
Analytik
Bedrohungsschutz
Dashboard
Entwicklerportal
Test-Management
Verkehrskontrolle
Versionskontrolle
Zugriffskontrolle
Anrufaufzeichnung
Audio / Video-Konferenzen
Call Center
Chat / Messaging
Fax-Management
Filesharing
IVR / Spracherkennung
Weiterleitung von Anrufen (Call Routing)
Berichterstattung / Analyse
Code-Refactoring
Datenmodellierung
Debuggen
Einsatz-Management
Kompatibilitätstests
Mobile Entwicklung
No-Code
Quellkontrolle
Software-Entwicklung
Web-App-Entwicklung
Werkzeuge zur Zusammenarbeit
Zugriffskontrollen/Berechtigungen
Anrufüberwachung
Automatisches Telefonwählgerät
Berichterstattung / Analyse
Call-Center-Management
IVR / Spracherkennung
Kontaktmanagement
Prädiktive Wähler
Telemarketing-Management
VoIP (IP-Telefonie)
Anrufaufzeichnung
Kontaktmanagement
SIP-Trunking
Sprachdialogsystem (IVR)
Vereinheitlichte Kommunikation
Weiterleitung von Anrufen (Call Routing)
Zugriffskontrollen/Berechtigungen

Bandwidth – Nutzerbewertungen

Zeigt 5 von 110 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.7/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.6/5
Nicholas L.
Systems Technician
Telekommunikation
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 19.6.2018

"Top notch support, porting can be tricky, overall however great experience"

Kommentare: Provides a great service that I am able to then resell as a finished complete product.

Vorteile: Support is really great. When porting on network they are fantastic The provided API support is very powerful provided you know how to properly utilize it. Really fast provisioning of new DID's, great searching abilities for finding new DID's. While they don't advertise it they pass T38 signaling through their system without issue and without changing any headers.

Nachteile: Each part of the service is broken down into a separate login portal requiring the management of multiple logins for what should be 1 server. When logging into any of the portals their website feels it needs to open a new tab with every step leaving the last page open..... "Tip no one wants this ever" Searching DID's within your control is clunky and very slow due to the interface design. If you have to search and change the settings on multiple DID's it is very unintuitive and slow. They do not support right-clicking and opening many elements in a new tab due to poor web coding. If you know how to utilize their API you can work around a lot of their faults but if you are going to use their product as-is be aware it will take much longer to accomplish simple tasks like setting a line to call forward than it should.

  • Quelle des Nutzers 
  • Bewertet am 19.6.2018
Verifizierter Rezensent
LNP Coordinator, IC
Telekommunikation, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 27.11.2019

"User Friendly Portal for Ordering and Porting Telephone Numbers"

Kommentare: Overall, the portal is user friendly and is useful.

Vorteile: It is so easy to find Telephone numbers using the portal especially now that it is updated. Ordering CNAM, DL are easy too. You won't be taken to so many steps. Navigating the portal won't need a formal training, you can simply tour your self and be able to see what you need.

Nachteile: Porting Telephone numbers, there is NO WAY to remove and add numbers. You will still need to cancel and re-key which is very time consuming. It's like starting from scratch. Also, since the portal had the update, the partial porting will really need you to supply information which I think are okay even without those, example the next BTN for the remaining numbers since other carriers do not need this. For off-net port, you really cannot choose the time of port. This is not good for customers who reschedule during the port date.

  • Quelle des Nutzers 
  • Bewertet am 27.11.2019
Brianda M.
Telecom Specialist
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 22.6.2018

"My Preferred Carrier "

Kommentare: I save a lot of time when I use the Bandwidth portal versus other carriers portals that I use. I would say on average to order a new number through Bandwidth versus other portals, it takes me half as much time. For submitting ports, I save even more time than that.

Vorteile: User-friendly which makes it time efficient and the Bandwidth team is wonderful to work with. The majority of our companies numbers are ported/ordered through Bandwidth because we have found this to be the best and easiest carrier to use.

Nachteile: The port tool will not tell you the carrier of a number if it is not portable. It also will not tell you the carrier of toll-free numbers or if they are on different RespOrgs before you submit them.

  • Quelle des Nutzers 
  • Bewertet am 22.6.2018
Verifizierter Rezensent
Technical Director
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 4.6.2018

"Great rates, reliable network, features leave a lot to be desired."

Kommentare: Predictable rates with a reliable network.

Vorteile: I own an IT MSP and hosted PBX company. I've been using Bandwidth.com for about a year now, coming from VoIP Innovations and Telnyx. I signed a 2 year contract and overall I'm satisfied. The rates are very low, and the network is very reliable in my experience. Customer support is average. If you call in for support you won't get much help as you're usually directed to send in a support ticket via email or their website.

Nachteile: Lack of features. If you're only needing origination, termination and E911 then Bandwidth.com is perfect in that area. Coming from other carriers like VoIP Innovations and Telnyx, who offer many additional features that Bandwidth.com lacks.. Email to fax, and SMS to email to name a couple.. Bandwidth does offer SMS but you have use their API to implement it, so if you aren't a programmer, good luck. Due to the lack of features available, I still subscribe to a couple of other carriers for services that Bandwidth.com does not provide which is unfortunate.

  • Quelle des Nutzers 
  • Bewertet am 4.6.2018
Dorothy P.
Telecom Billing Specialist
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.6.2018

"I have multiple access, dashboard, support, Voice&Text Messaging & 911. I find them all easy to use"

Kommentare: It allows us to provide our customers service, with the ability to timely maintain that service.

Vorteile: I like the feature ability on individual numbers, I also like the number porting and the ability to go back and retrieve old records. I particularly like the way we are able to set up our sub-accounts with the appropriate locations, and the ease of access to locate numbers associated with each location.

Nachteile: That I have 4 login locations. Also, when removing numbers from a location, I have found that I can only remove/disconnect 1 number at a time.

  • Quelle des Nutzers 
  • Bewertet am 20.6.2018