Wer verwendet tawk.to?
Unternehmen, die online mit Kunden verbunden sein möchten.
Was ist tawk.to?
Chat-Tool für die Verbindung zu Kunden über eine mobile App oder auf deiner Website. Unterstützt Chat-Verlauf und Leistungsanalysen.
tawk.to – Details
tawk.to – Preisübersicht
tawk.to ist verfügbar ab 1,00 $. tawk.to bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für tawk.to findest du unten.
tawk.to – Nutzerbewertungen
Zeigt 5 von 187 Nutzerbewertungen
Bewertet am 12.10.2018
Awesome and easy to install chat support system
Kommentare: This software has helped me generate more sales from my website as I am directly able to chat with potential clients the minute they arrive on my website.
Vorteile: For a startup with small funds it was difficult to afford expensive chat systems on our website but this was one thing we absolulely needed as customers wanted to talk to a human when they got to our site. Tawk to solved this so efficiently. Not only did they provide this service for free (yes there is a paid tier also and one where they provide you with CC agents). Their chat widget is extremely easy to install, supports wordpress and customizable. To top it all they even provide an Android app which I use when I am travelling to talk to visitors on my website.
Nachteile: There is an issue with their mobile app as it does not always notifies you when someone is on the site. Though this is not a common occurance, still its not non-existent either. Another thing is that their web dashboard is a bit cluttered, atleast that is how I feel. They could give a little thought to the UI and UX of their website’s dashboard.
Bewertet am 28.12.2019
Tawk.to for tracking solutions
Kommentare: Before our potential customers had to email us for any question that they need an answer but now they can get in touch us easily and faster which helps us to satisfy them.
Vorteile: Tawk.to is a tool that helps to offer live support for your customers. It offers the extension free of charge. More than that Tawk.to offers tracking solutions for your webpage meaning that you can see how many visitors checked out your webpage and how long they stayed in. Besides you can see which location follows your webpage.
Nachteile: Sometimes there happen small errors meaning that the extension in the webpage may disappear. The support team is helpful but they are not so fast.
Bewertet am 31.12.2019
Free chat solution, perfect for small and medium sized companies
Kommentare: For a small company, the free plan is just enough to offer customers great live customer support.
Vorteile: It is completely free to use (no hidden cost). Clients can create tickets through Tawk.to which is very handy. They have apps for mobile and PC, which makes answering efficient and easy. Overall, they are pretty reliable.
Nachteile: Spam-wise they are not doing a very good job. I had customers sending pictures of themselves and other random things. I don't know if there is much to do about that. When left unattended it becomes idle pretty quickly.
Bewertet am 11.2.2019
Good Chat feature for free
Kommentare: Overall, Tawk.to has served it's purpose for us despite some frustration set backs with kicking me out of the app in the middle of the chat.
Vorteile: It was a free software that allowed us to add chat communication to our website. Tawk.to was easy to add to our website as well. Being able to jump into the middle of coworkers chats to assist or just whisper to them is great as well. Another good feature is the tawk.to app. So if you're looking for a cheap way to add this type of functionality to your site, it's worth it.
Nachteile: It needs to refresh the dashboard constantly. It has also kicked me out of the app in the middle of chats with potential customers.
Bewertet am 16.11.2019
My Favorite Chat App
Kommentare: Live chat is an important feature to have on a website. Tawk is easy to implement, easy to operate, and does exactly what it’s supposed to do.
Vorteile: It has a very easily accessible and easy to understand click path. You know exactly where a customer is on your website so you can really help them effectively.
Nachteile: I have no issues with Tawk, it is a great program.