Digitail

User friendly solution for both vets and pet owners.

Vorteile:

The fact that someone came with a very ingenious solution for digitalizing not only pet's healts records, but also all the registers that our country legislation requires and was able to make it user friendly helped me and my colleagues the most. Now we don't lose precious time doing the inventory every month, or checking if our assistants have removed pricesely the drugs used that day from our stock, or even calling the owners for a vaccine or a check-up reminder. We can focus on what we supposed to from the beginning, saving pets life without being preocupied that maybe you are left out of stock for some drugs or that maybe Charlie the Pug forgot about his annual check-up. And in the end, the owners are pleased to have a virtual health book in their personal phone at any moment with an accurate history of past and future appointments in our clinic.

Nachteile:

At first I thought it will be difficult to transfer the old virtual database to Digitail, but I was pleasantly surprised that their consultants found a personalised solution for us that dind't require as much time or effort as expected.

It helps me keep track of charges

Kommentare: Since using Digitail I saw that I'm always up to date with my client invoices. They also get synced with my Quickbooks account instantly and this makes my accountant's life (and mine) so much easier.

Vorteile:

I really like the easy billing and the fact that I can directly charge my clients online. I use this feature a lot, especially for telemedicine consultations or to take a downpayment for euthanasia services.

Nachteile:

It's more of a "feature" request — I'd like to be able to create different templates & designs for my invoices.

Digitail

Kommentare: Our overall experience with Digitail has been very positive and we would recommend Digitail to other potential users because of the ease of implementation and use, the very engaging and helpful support team, and the helpful resources.

Vorteile:

We are more efficient and consistent with the prepopulated SOAP templates. They have decreased the amount of time the vet needs to enter information significantly so that she can spend more time with the patients. The main consultation screen is very easy to follow and concise making it easy to transition from one tab to another. The communication between the client and staff is very easy with the app. Sending an email/text from the software is very easy.

Nachteile:

As a non-profit we get subsidy grants and we are working to see how we can utilize this "discount" in the system.

Use for Mobile Vets

Kommentare: The staff have been lovely and welcoming in helping answer all of my questions. I am just not sure it is the right program for me at this stage.

Vorteile:

That it is cloud based and a nice clean looking dashboard. Easy to find the tabs I need.

Nachteile:

There is a lot of double handling. Multiple steps in the consult note section even with using templates. I would like to be able to be able to edit and customise more things to my preferences and needs.

A promising software but very much needs to improve comunication with users.

Vorteile:

I used to like the aspect, but now it is too bulky an counterintuitive.

Nachteile:

Inventory and management are deficient.