--- description: Detaillierte Informationen über Reputation zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reputation Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Social Media Analyse Tools](/directory/31655/social-media-analytics-tools/software) > [Reputation](/software/167624/reputation-com) # Reputation Canonical: https://www.capterra.com.de/software/167624/reputation-com Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/167624/reputation-com?page=2) > Cloud-Reputationsmanagementsystem, mit dem Unternehmen Online-Bewertungen überwachen oder verwalten und auf Kundenfeedback reagieren können. > > Bewertung: **4.4/5** von 184 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.4/5** | 184 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.3/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.3/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Reputation.com - **Region**: Redwood City, USA ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil) - **Unterstützte Sprachen**: Deutsch, Englisch, Französisch - **Verfügbare Länder**: Deutschland, Frankreich, Indien, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Aktivitäts-Dashboard - Angebot in sozialen Medien - Anpassbare Berichte - Anpassbare Vorlagen - Befragungs-/Umfragemanagement - Berichterstattung und Statistik - Content-Management - Dashboard - Daten-Import / -Export - Datenvisualisierung - Engagement-Tracking - Etikettierung - Feedback-Management - Filtern nach Keyword - Hashtag Tracking - Kampagnenmanagement - Kundenbindung - Kundenerlebnis-Management - Leistungskennzahlen - Mehrere Kampagnen - Mehrsprachig - Multi-Channel-Vertrieb - Multichannel-Datenerfassung - Nachterminierung - Negatives Feedback Management - Nutzerbewertungs-Anfrage - Nutzerbewertungs-Notifikation - Offline-Antwort-Sammlung - Publikumsanalysen - Reaktions-Management - Real-Time Notifications - Reputationsmanagement - Review Sharing - SEO-Management - Sentiment-Analyse - Social Media-Überwachung - Social-Media-Integration - Stichwort-Nachverfolgung - Teilen in sozialen Medien - Textanalyse - Third-Party Integrations - Umfragen & Feedback - Verarbeitung natürlicher Sprache - Verwaltung mehrerer Konten - Visuelle Analytik - Werkzeuge zur Zusammenarbeit - Wettbewerberüberwachung - Wettbewerbsanalyse - Workflow-Management - Überprüfung bewerten ... und 5 weitere Funktionen ## Integrationen (23 insgesamt) - AdvancedMD EHR - Aline - CDK Global - Denim Social - DrChrono - Dynamics 365 - Entrata - Experity - HubSpot CRM - Meta for Business - Microsoft Power BI - Open Dental - RealPage - Rent Manager - ResMan ... und 8 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Social Media Analyse Tools](https://www.capterra.com.de/directory/31655/social-media-analytics-tools/software) ## Ähnliche Kategorien - [Social Media Analyse Tools](https://www.capterra.com.de/directory/31655/social-media-analytics-tools/software) - [Online Reputation Management Tools](https://www.capterra.com.de/directory/30750/reputation-management/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [Social Media Monitoring Tools](https://www.capterra.com.de/directory/31028/social-media-monitoring/software) - [Umfragetools](https://www.capterra.com.de/directory/30092/survey/software) ## Alternativen 1. [UmfrageOnline](https://www.capterra.com.de/software/201674/enquetes-maken) — 4.6/5 (1563 reviews) 2. [Google Forms](https://www.capterra.com.de/software/176571/google-forms) — 4.7/5 (11374 reviews) 3. [SurveyMonkey](https://www.capterra.com.de/software/32728/surveymonkey) — 4.6/5 (10430 reviews) 4. [Sprout Social](https://www.capterra.com.de/software/121447/sprout-social) — 4.4/5 (606 reviews) 5. [Determ](https://www.capterra.com.de/software/154479/determ) — 4.4/5 (39 reviews) ## Nutzerbewertungen ### "Makes Social Media Reviews Very Easy to Track" — 4.0/5 > **Sherry** | *26. April 2022* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's very easy to use and I love the email notifications when you get a review... especially a bad review. > > **Nachteile**: Could have more analytics, but that's not a deal breaker. > > You can respond to reviews immediately, especially bad reviews. ----- ### "Reputation.com Makes the grade" — 5.0/5 > **Aurora** | *4. Juli 2022* | Automotive | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: How it is organized, and how it helps me be more efficient by allowing me to manage all of my your social media activities easily, across all my locations, from a single platform. > > **Nachteile**: Reputation.com is a very extensive product, so it can be overwhelming to learn it all at the adoption level. But as I used it more and more I have learned to make it my tools, and they have become invaluable\! The integration with all the platforms - had a couple of glitches with a couple of the Social Media platforms at the beginning, but its functionality and the support team made sure it all came together. ----- ### "Neutral" — 2.0/5 > **Tiffany** | *23. September 2019* | Immobilien | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I love the reporting aspects. I am very happy being able to pull metrics on reviews and surveys. This really helps us make changes and improvements within our company. The word cloud and key word summary are the two most important surveys I have and they are proven very useful. The review response feature has also been very helpful and saved us a lot of time. > > **Nachteile**: It seems that the functionality breaks semi-often. When we put out a survey the results don't always come in for us to see them. The social media tools could be better. I would love to see a planning/grid option for Instagram. This would help us manage this better. Also, the set up process for our survey program was very taxing. Plus their help desk was not very proactive about fixing the product for us. It can take weeks to get a survey functioning properly. > > Dealing with accounting has been the worst experience I've ever had with any accounting team. I've been on this product for over a year now and not once have I received a correct invoice. The amount of time I've wasted going back with accounting is insane and they are not clear about what is wrong. ----- ### "Wonderful Product with Great Flexibility" — 4.0/5 > **Tyler** | *25. März 2022* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I love the content library and user system\! This makes Reputation stand out from all the other third-party social media softwares. This has allowed us to truly create content that is easily accessible to all users to be able to share with their social media audience. Reputation is always ever-expanding and constantly implementing new features\! > > **Nachteile**: The software can be glitchy every now and then, but overall this isn't such a detrimental issues. > > I have had amazing experiences with Reputation. Sometimes there can be some small quirks or glitches in the software, but the benefits have absolutely outweighed the negatives. I have had other social media management platforms reach out, but no one has yet been able to offer everything that Reputation has. ----- ### "A Solid Partner For Your Business" — 5.0/5 > **Matthew** | *23. September 2022* | Automotive | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: Reputation.com has been a part of our portfolio for 6+ years and has expanded across multiple rooftops over those years. It's an easy to use and understand platform that continues to update and evolve its offerings to include the latest relevant information to help you monitor and manage your online listings, customer sentiment and social media pages. > > **Nachteile**: As they expand the platform, it's become very built out versus what it was just a few years ago. Moving around in the platform isn't as easy as it once was, but that's most likely due to user error and comfortability with new features. > > We've had a very positive experience with Reputation.com since inception. That is why we continue to open the door to new rooftops using this platform. It's easy to set-up, easy to use and they continue to look for progress with their platform. It's not a stale/static product by any stretch of the imagination. ----- Seite: 1 / 9\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/167624/reputation-com?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/167624/reputation-com) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten