Was ist Charityproud?
A cloud-based donor management software that provides robust, user-friendly tools for nonprofits of all sizes.
Wer verwendet Charityproud?
We serve nonprofits of all sizes and industries.
Wo kann Charityproud bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- Alboddo Technology
- Ansässig in Charleston, USA
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Das könnte dich auch interessieren:
GiveSmart
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Über den Anbieter
- Alboddo Technology
- Ansässig in Charleston, USA
Erhältlich in diesen Ländern
Vereinigte Staaten
Sprachen
Englisch
Charityproud – Videos und Bilder
Kosten ähnlicher Produkte wie Charityproud vergleichen
Charityproud Funktionen
Alternativen für Charityproud
Bewertungen über Charityproud
Diane
In Betracht gezogene Alternativen:
CharityProud Development Office Review
Kommentare: We are able to capture more inclusive donor data and eliminate multiple data entry points. This allows our mailings and e-communications to reach a larger audience. With more inclusive data we're also able to segment our donor population as needed.
Vorteile:
The software is able to provide consistent management of various projects within one system, alleviating the need for multiple systems. CharityProud allows for customization within the system to meet the needs, and changing needs, of our non-profit organization. This was extremely important during the COVID pandemic as we needed to move to new ways of donor engagement. The system also provides improvements based on user needs, and continues to update and create new features.
Nachteile:
Some of CharityProud's terms and data entry options are not intuitive to the user. The main dashboard/screen contains multiple use options, and can sometimes be overwhelming to the user, especially new users with limited donor data knowledge.
Antwort von Alboddo Technology
letztes Jahr
Thank you for sharing, Diane! We're going to be rolling out some new customer support tools soon within the system that may help new users with ease of use. We'll keep you posted!
Malea
Customer service above and beyond!
Kommentare: It has been nothing but great. In fact, it has been superior. I don't like to reach instructions or manuals and having a point of contact that I can email and get a same day, often within a couple of hours response, is invaluable to me. My contact, [SENSITIVE CONTENT HIDDEN] has been patient and attentive and even responded on a weekend when we were in a terrible jam and was able to solved our issues. That is what I call customer service.
Vorteile:
So far, I like the event and online integration and donation pages. They make it super easy for donors on our website and easier still for me on the backend to track those donations. I like the dashboard view and am learning my way around the reports but like what I see so far. I am looking forward to working in the mailings and constant contact area as well. I know there is so much I have not explored but I am anxious to see the true power of the program.
Nachteile:
I am the least fond of the help section. Whenever I type something in I just don't seem to be able to get an answer. That is another reason I am so thrilled with the live support via email. I have never failed to get an answer when I needed one.
Antwort von Alboddo Technology
letztes Jahr
Thank you so much, Malea!
Jennifer
New Charityproud User
Kommentare: Although the customer service and training departments are very helpful, the software is challenging to use when trying to analyze data or customize the donor experience. Having previously utilized Blackbaud products, the learning curve on Charityproud is easier, but the options available are not comprehensive.
Vorteile:
The software has a simple and uncomplicated look and feel. It is not overly technical or difficult to use the basic functions.
Nachteile:
Overall, the software cannot be customized to the level that is truly beneficial. The reporting options are limited cannot be altered to produce more detailed analysis. The software also has limitations on its document creation and landing page designs. The options to customize are limited and difficult to use. More customization ability is needed in many facets of the software.
Antwort von Alboddo Technology
letztes Jahr
Thank you so much for sharing, Jennifer! We appreciate your feedback and have more customizations in our product pipeline. We'll keep you posted on when those roll out!
Kelsey
Created with the user in mind, it is intuitive and easy and save you time!
Kommentare: We had transitioned from donorsnap as I was being on bordered as our affiliates' first Development Officer, the Volunteer Coordinator before me set up the transition and I have since taken over. It is easy to you and I can look up information in a second, it's like having my own personal google for our constituent base. I also really appreciate how much it reduces time while tracking volunteer hours by being able to add more than one constituent at a time to a volunteer activities, since I split my time between development and volunteer management.
Vorteile:
I check Charityproud every morning after my emails, it's a part of my daily routine. It gives me insights into what is really going on at our nonprofit, who is actively engaged, how much funds we are receiving, where we are in relation to our goals and more! As the Development Officer and interim Volunteer Coordinator, I love that I can upload data on our volunteers and donors (who often overlap). It is incredibly intuitive and there are video or resources for every aspect of the software. It has made our mailings easy and volunteer tracking efficient. Charityproud offers so many functions, I am still learning news ways to track information after two years!
Nachteile:
The only issues I have ever had with Charityproud are when I do not know how to utilize a function, but the resources are very helpful and I can usually figure it out.
Antwort von Alboddo Technology
letztes Jahr
Thank you so much for sharing, Kelsey! I'm happy to hear that it's part of your daily routine--that's a great discipline!
Jennifer
In Betracht gezogene Alternativen:
I don't remember how I managed my Dev work BEFORE Charity Proud.....
Kommentare: The team at Charityproud has been an absolute DREAM to work with! I love that they are local to Charleston. The product gives me what I need without being overwhelming. I'm able to connect grants and pledges to donations easily. It also allows me to keep all of my applications, budgets, attachments, grant terms and key email communication within the Grant Record. This was especially helpful during our recent audit. I will take CP's personal customer service with a phone call or email from [SENSITIVE CONTENT HIDDEN] ANY day over the online chat mess offered by RE. Nothing beats a live human! [SENSITIVE CONTENT HIDDEN] is flexible and won't give up until an acceptable solution has been offered.
Vorteile:
Ease of use -WAY less clunky than RE which I used and was trained on in my last job; great customer service with [SENSITIVE CONTENT HIDDEN]; the company is highly responsive to client needs - multiple times, they have created functions for us if it was something needed by others; GREAT pricing; Stock Reports are super easy to use. Good video library for additional training.
Nachteile:
You don't quite have the household name of some of the bigger players like Arreva, Raiser's Edge, etc. This doesn't bother me but it does bother my boss.
Antwort von Alboddo Technology
letztes Jahr
Thank you so much for sharing, Jennifer! It's been such a pleasure working with you and your team. I hope we can reconnect in person again soon.
