Samsara

Samsara

von Samsara

Wer nutzt diese Software?

Flotten aller Größen aus allen Branchen nutzen Samsara, um ihre Abläufe zu vereinfachen und Kosten zu senken.

Durchschnittliche Bewertung

173 Bewertungen
  • Gesamt 4.4/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.4/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 4.2/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Samsara
  • https://www.samsara.com
  • Gegründet 2015

Über Samsara

Optimiere die Abläufe und senke die Kosten mit Samsaras All-in-one-Plattform für das Flottenmanagement. Die sekundenschnelle GPS-Ortung zeigt deine Fahrzeuge in Echtzeit und in Kombination mit umfangreichen Berichten an, sodass du bessere Routen planen, Fahrer*innen in letzter Minute einteilen und genaue ETAs mit Kund*innen teilen kannst. Mit integrierten Dashcams, Fahrersicherheitsbewertung und automatischen Warnungen für Geschwindigkeitsüberschreitung, Leerlauf und Geofences hilft Samsara dir beim Schutz deines Unternehmens und deiner Vermögenswerte. Samsara ist ein von der FMCSA zugelassenes ELD.

Samsara Funktionen

  • Arbeitsauftragsverwaltung
  • Fahrtenbuch
  • Fuhrpark
  • GPS Nachverfolgung
  • Inspektions-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Kraftstoff-Management
  • Mitarbeitermanagement
  • Reifen-Management
  • Routing
  • VIN-Suche
  • Versandmanagement
  • Vorfall-Berichterstattung
  • Arbeitsauftragsverwaltung
  • Bestandsverwaltung von Einzelteilen
  • Fahrzeuginformationen
  • Garantie-Nachverfolgung
  • Kostennachverfolgung
  • Kraftstoff-Nachverfolgung
  • Reifen-Management
  • Reparatur-Nachverfolgung
  • Wartungshistorie
  • Wartungsplanung
Der Softwareanbieter hat diese Information nicht vervollständigt.
Der Softwareanbieter hat diese Information nicht vervollständigt.
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Fahrer-Abrechnungen
  • Fahrer-Management
  • Fahrtenbuch
  • Fahrzeug-Management
  • Instandhaltungsmanagement
  • Lastoptimierung
  • Reiseaufzeichnungen
  • Routing
  • Terminplanung
  • Versandmanagement
  • Abrechnung & Rechnungsstellung
  • Angebote / Schätzungen
  • Auftragsmanagement
  • Fahrer-Management
  • Flotten- / Ausrüstung-Management
  • Kundenmanagement
  • Lastmanagement
  • Lieferanten-Management
  • Routing
  • Terminplanung
  • Versand-Management
  • Versandmanagement
  • Abrechnung & Rechnungsstellung
  • Auftragsmanagement
  • Computergestützter Versand
  • Fahrtenbuch
  • Fahrzeug-Nachverfolgung
  • Kraftstoff-Management
  • Kundendatenbank
  • Notfall-Versand
  • Routing
  • Terminplanung

Die hilfreichsten Reviews für Samsara

Samsara is an excellent Fleet Management software

Bewertet am 10.9.2019
L. houston S.
Fleet Manager
Logistik & Lieferkette, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am pleased with Samsara overall. It has shown us how to take our business to the next level. As we've evolved, our requirements of Samsara have as well. Although Samsara could not anticipate this, I am eager to give helpful insight on how to help Samsara go even further!

Vorteile: I enjoy having the insight that it provides us. Literally, with what I can see on the road, and all of the back-end data it can provide us. Samsara helps us remain compliant in our industry. So its routing functions are a leading example of what vehicle tracking should look like. Lastly, the driver app is what comes in the clutch to wrap it all up. Our staff finds the app very intuitive, simple, and it rarely faults. It is official and its documents function help us log valuable information that we turn into presentable data!

Nachteile: The system is buggy, and I find myself having to call in every so often to inquire about why I'm not seeing certain stats or images on my vehicles from their dashcams. The Driver app sometimes force quits and will sometimes refuse my drivers to log information.

The smart, do everything, connected vehicle solution.

Bewertet am 28.12.2019
Tate F.
Director of technical operations, growth, and development
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Samsara has been a great tool not only in organizing and managing out vehicles and assets, but has allowed us to successfully defend against false claims. Samsara is such a value additive software, that it dampens my frustration with the many bugs and problems evident in rushed development and poor testing for certain features. I honestly can not say this for any other software I use.

Vorteile: Everything you need is included, and in one place. Fleet tracking, cameras, HOS, safety, performance, and dispatch tools all live in one place. Additionally, the team is very responsive in creating one-off or custom integrations should you need them.

Nachteile: The cameras, the logic by which they record, and the dashboard for viewing them could use some work. You're unable to retrieve segments more than 60 seconds in length at any one period of time. They offer a "hyperlapse" mode, but I find this to be a useless gimmick as the compression effectively omits frames making it difficult to identify incident times.

Easy ELD program

Bewertet am 10.9.2019
Erika S.
Logistics Coordinator
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We analyzed about six ELD programs before making the decision to go with Samsara. It has been an easy transition from paper log books to ELD for most of our drivers. The additional data we get on the truck performance is invaluable. We have been able to extract information to improve business performance over many categories. In addition, Samsara support has always been very quick to address our concerns or fix issues we find.

Vorteile: This program offers a lot of features and has allowed us to extract data that our small company did not previously have easy access to. Managing HOS, fuel usage, IFTA and more are easier now that we use Samsara. In addition, it is easy to use and even our least tech-savvy drivers have been able to use it without issue.

Nachteile: There are a lot of tweaks to the system on a regular basis, which sometimes affects the interface of the product. This confuses some of our drivers and is difficult to keep up with for those without much technical/computer knowledge.

Clean and easy to use interface

Bewertet am 20.9.2019
John S.
project manager
Metallabbau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: tremendous. the customer service and response we have experienced with Samsara is ultimately what made us choose them over other providers

Vorteile: My favorite aspect of Samsara is the intuitive feel of the interface. When we were discerning on which ELD and telematics provider to choose, Samsara's program felt as if i had been operating it for years. the menus are very easy to navigate.

Nachteile: I wish that there was a mobile app for administrators, rather than the web browser, as sometimes im not by my desktop or laptop.

Samsara Commited Fraud Against Our Company

Bewertet am 10.8.2019
Anthony S.
President
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I was a customer of Samsara for over 2 years. After believing Samsara was a good company I referred other companies, also due to the referral incentives pushed by their sales associates. I referred a fleet over to Samsara after some time Samsara stop receiving payment from the referred company they decided to take money from my card on file monthly for that referred companies bill. I was unaware when it started thinking it was my monthly payment for my fleet of truck until one day I was looking through bank statements and noticed multiple payments being pulled monthly from Samsara. I immediately contacted their accounting department and was given the run around for nearly two months. After sometime a rep called me and basically said it was a mistake that must of been my fault and they will not be refunding over 3,000.00 that was deducted throughout nearly a year. I tried to reason with them as being a long time customer that they can pay me back slowly or work out some type of repayment and I was basically told they will not reimburse any of my money taken. I am taken the proper steps now to ensure I am reimbursed by Samsara since they were illegally pulling payments from my account for another trucking company's bill. I am also leaving this comment to make other customers aware of the shady business being performed behind closed doors.

Vorteile: I have no Pros after there was continuous issues throughout the time I was locked into my contract.

Nachteile: Read my overall experience worst experience ever!!!

Antwort des Softwareanbieters

von Samsara an 13.8.2019

We appreciate your feedback and we're so sorry to hear about your disappointing experience. We've informed our Finance team about your situation as we always want to give our customers the best experience possible.

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