Wer nutzt diese Software?
MGAs, Programm-Manager, Makler und unabhängige Vertreter.
Durchschnittliche Bewertung16 Bewertungen
- Gesamt 3.5 / 5
- Benutzerfreundlichkeit 3 / 5
- Kundenservice 3.5 / 5
- Funktionen 3 / 5
- Preis-Leistungs-Verhältnis 3.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Installiert - Windows
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Nest Innovative Solutions
- Gegründet 2011
Macaw ist eine Verwaltungsplattform für Versicherungsagenturen, die End-to-End-Prozesse für MGAs und Makler in P-and-C-Linien unterstützt und die CRM, Vertrieb, Signaturen, Dienstleistungen, Schadenbearbeitung und Buchhaltung abdeckt. Das System verfügt über ein integriertes Dokumentenmanagementsystem, integrierte Regeln und Workflow-Komponenten. Es sind mehrere typische Anwendungen integriert, z. B. Payment Gateway, eSign und Massen-E-Mail-Marketing. Das Kundenportal, das Produzentenportal und die Carrier-Portale ermöglichen verschiedenen Interessensgruppen Self-Service.
- Leben & Gesundheit
- Richtlinien Managemen-
- Schaden- und Unfallversicherung
Die hilfreichsten Reviews für Macaw
Bewertet am 16.9.2019
Kommentare: Overall experience is our company launched this system 2 years ago, and there has been a lot of progress. But it seems like a never ending road and we employees have to wait months for certain changes to take place. I don't know if that is program costs, meaning too expensive for our company? Above my pay grade. But the system is also up and down. The speed is not always there, and I have high speed internet with full access. I will say, it has gotten better as a user. But our clients still struggle with using it.
I do like that we can customize the features we want that cater to our business, since it's so niche.
It has come a long way since we first started using the system.
Our users seem to be getting used to and able to navigate easier.
Not sure if this is an internal problem, but it takes forever for system changes to be made when we have requests.
There are still too many clicks/steps to accomplish certain simple tasks.
Random issues seem to occur all of the time - payment info disappears, PT ledgers don't work, etc. When one issue is being resolved and fixed, another one occurs it seems.
I don't like that I can't work in the early hours of the morning. The system is very slow and doesn't work efficiently until after 7AM. I work as early as 4AM some mornings and need it to be running smoothly.
Bewertet am 18.9.2019
It took a long time to get it to where it needed to be, but now it is pretty efficient.
I do wish that changes or updates did not take a long as they do, but understand that it is a process.
Vorteile: I like that it has finally come together and is becoming more user friendly for me and my team.
Nachteile: Though I now find it user friendly, I do not believe that it is user friendly to the average person. We get a lot of calls generated from clients who are unable to sort it out.
Bewertet am 17.9.2019
We're getting there
Kommentare: Having the same system across all users is very helpful & having all we need within the same system is great - I just wish that the process weren't so long...and it probably should have been a requirement to have more of it built before getting it into production, but being a smaller company it's hard to wait.
Vorteile: I like that the company understands insurance & is able to provide feedback about better solutions than what we're able to come up with. The system is also fully-customizable.
Nachteile: It still takes a lot of time to get the system updated to our specifications. I'm waiting for the day that we'll have it built to spec & be able to make quick and easy changes as needed, but the timeline for that gets pushed out further as time goes on.
Bewertet am 16.9.2019
the use of multiple functionality in macaw
Kommentare: I would say it is almost ok
Vorteile: easy to use, you can navigate it very easily
the way notice pr task is kept in macaw ,at least for our use , not the best way to read or follow up
searching in macaw not fast, and very hard if the name giving is not exact way in the system
Bewertet am 18.9.2019
Kommentare: Rocky in the beginning, but everything works pretty well now.
Vorteile: The convenience of having my rating software built into my CRM
Nachteile: Sometimes the system is slow, and sometimes the system is being worked on early in the mornings, which is when I like to get my work done. Also, it seems that when certain issues are fixed, it causes another issue somewhere else and is never ending.