Goodshuffle Pro

Kommentare: Overall it’s been a great experience. Like any new process theres been a few bumps in the road, but the Goodshuffle team has an extremely fast response time to random questions, training needs for new employees, or pretty much anything else. As well as some fun gifs along the way.

Vorteile: Super low impact training to get everyone up to speed and not time intensive to get set up. This completely revolutionized our inventory management and tracking internally while also giving us a better tool for client contracts, invoicing, and payment tracking that allows full visibility to the entire team.
Clients have been better about signing contracts faster and paying bills on time thanks to online signing and payment tools, and Regular digital Payment reminders.

Nachteile: Overal very happy with the product. There’s definitely some functionality we want to see added in the coming months to help with efficiency of communication between departments (Säles/warehouse/production) however we’ve been happy with how the development team has taken feedback and used it for long and short term improvements throughout the last year and half we’ve been using GoodShufflePro.

Kommentare: I would say very good to excellent. The customer service is fast and top notch. They have made some nice improvements and are always glad to get feedback from users. It's well worth the pricing.

Vorteile: 1. It's very easy to use and enormously helpful in containing the client to one email platform.
2. The ability to communicate with team members within that particular client's environment is great.
3. Credit card payments are easy and fast and the payment notifications are fantastic.

Nachteile: 1. Don't like having to enter the date and time in on multiple places on any one event especially if the client wants a time change you have to remember to to into the event and each line item on the contract to make the change.
2. We do tons of repeat business so it's a nice feature to go into archived projects and duplicate them for the next event. However, the duplicate is not a duplicate. Any items that were overridden on the original revert to default on the duplicate so again you have to remember to go in and do the overrides again. If you are duplicating a project it should be exactly the same as the original.
3. This is not really that useful to us as quoting software. You have to enter way too much info. and it takes too much time to send out a quote. We primarily use it as booking/contracting software.

Kommentare: This is the first and only rental software program that I have used, so I don't have any other rental programs to compare this application to. However, I have seen other rental companies use a non-windows based program that seemed very dated. With that said, I have used plenty of CRM softwares in the past and currently use a number of design applications daily. I have to say, this application is on-point! The design, use, and interface is extremely user friendly. I appreciate that it is web-based and integrated with Google Calendar and mobile-friendly. This is a very thoughtful application for the rental company using it and their customers. The GS Team and their customer service is incomparable - always so happy and passionate to help! Would happily recommend!

Vorteile: -Automated online quoting/reserving/receipt system that enables customers to view, sign and pay for their rental orders online
-Appearance of documents: quotes/invoices/pullsheets
-User-friendly and organized interface with features being added or improved daily
-Inventory management
-Integrated with Google Calendar
-Chat support
-Overall, this application is very intuitive, organized, efficient, and assists in time management. I also appreciate the chat support that is always readily and happily available. Customer service is incredible.

Nachteile: -Implement a card reader swipe
-Sometimes would prefer to call in to customer support (vs. typing out a message; however, they are very quick to respond back!)
-Secondary monthly seat to be lower in price

Kommentare: Goodshuffle has been the catalyst to our growth. Because of this system we have had a 30% growth each year. It allows us to be effective, efficient, and organized. I could not do this business without it.

Vorteile: We needed something to help organize the growing inventory in our growing business. We were spending hours trying to look through printed invoices and would miss items that were already rented. We love that all our inventory is stored in one place and we can immediately see any conflicts.

Nachteile: I wish there was an app to use. I have the hardest time creating invoices from my cell phone. I don't always have my computer with me and would like to have access at all times to have more productivity.

Kommentare: Their communication process is at the highest level in response and help to solve any issue I've had. 5/5 stars.

Vorteile: GSP offers users a type of hand hold service when entering projects which is really good for new employees. Their video help library is extensive and they offer webinars often to cover new topics as their client base grows and experiences new rocks to move.

Nachteile: By no fault of their own, GSP has a focus on using less paper product and trying to move users to a digital interface throughout the production of a project. While our company is in transition to the digital interface I still use a lot of paper in printing projects, so I have to do a lot more work in printing each project.