ClassSwap

ClassSwap

von Sunsell

Wer verwendet ClassSwap?

Pilates and fitness Studios

Was ist ClassSwap?

An affordable, fully customisable Pilates studios management system that provides class swap facilities, full client management, accounts management, optional Instructor Direct Invoicing, room bookings, automated emailing services including automatic alerts for vacancies and so much more.
'FullPack' - provides the complete management software suite at just 17.95 per month. And 'Essential' at just 9.95 per month will give you all you need to manage class attendances and swaps.

ClassSwap – Details

Sunsell

http://www.classswap.co.uk

Gegründet 2013

ClassSwap – Preisübersicht

ClassSwap ist verfügbar ab 15,00 $/Monat. ClassSwap bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für ClassSwap findest du unten.

Startpreis

15,00 $/Monat

Preisinformationen

'Essential' £9.95 / $15 . 'FullPack' £17.95 / $24. Annual discounts

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Dokumentation

Kundenbetreuung

Online

ClassSwap Funktionen

Pilates Studio Software
Kapazitätsmanagement
Klassenterminplanung
Marketing-Management
Mitarbeiter-Management
Mitglieder-Management
Online-Zahlungen
Verfolgen der Teilnahme
Verkaufspunkt POS

ClassSwap – Nutzerbewertungen

Zeigt 5 von 45 Nutzerbewertungen

Gesamt
4.9/5
Benutzerfreundlichkeit
4.9/5
Kundenservice
5/5
Funktionen
4.8/5
Preis-Leistungs-Verhältnis
5/5

Comprehensive and great value for money

Bewertet am 17.2.2020
Verifizierter Rezensent
Private individual
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Customer service is outstanding

Vorteile: Easy to use, comprehensive options, saves massive amounts of time

Nachteile: there are no cons I can think of, everything works just great

Class Swap for small private Pilates business - owner/teacher

Bewertet am 20.8.2018
Caroline N.
Pilates instructor
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: After the first 2 months everything settled down as I became more familiar with the website and how to navigate it . Now I find it easy to manage my classes/clients on the site.
I would not go back to producing my class lists (12 per week) and doing all the class swaps manually again.
It saves me masses of time!

Vorteile: The basic version is very affordable and it feels as if a huge administrative load has been removed. It literally saves me at least 1 hour every day and even more at the start of term. It has removed the need for clients to contact me - email, text, messenger, what's app, phone - with cancellation of classes and requests for catch up classes. Clients have control of their bookings and can cancel and rebook as necessary. Most clients love it too. They are notified immediately a mat becomes available - which is so much quicker/reliable than waiting for me to check the lists and email them.

Nachteile: I felt it was not that intuitive when I started using it and modifications are still made from time to time which throws me. It does take a while to get used to, but customer support is very good at following up queries and sorting out any glitches.
Some clients don't seem to want to use it. Out of 90 clients, I probably have to do the online cancellations and class swaps for 5 people who just can't seem to work out how (or be bothered) to use it.

Antwort des Softwareanbieters

von Sunsell an 22.8.2018

Thanks Caroline.

ClassSwap

Bewertet am 10.10.2018
La-ree M.
Administrator
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Using ClassSwap has meant we can focus on maintaining our class registers, payments and course information all in the same place which has drastically cut down on admin time. For clients, they now have the convenience to manage their own make up class bookings.

Vorteile: The ClassSwap team have been very open to adapt, where possible, functionality specific to our business. The customer support has been first rate. The set up is simple and day to day operation easy to use for both studio client and studio.

Nachteile: The compatibility course table is an area that could do with redesigning as it is time consuming to link up a new class to 50+ courses, however, once the set up has been done the links are transferred term to term which is great.

Antwort des Softwareanbieters

von Sunsell an 11.10.2018

Thank you La-Ree for a great review. We polled our users about redesigning the compatibility function and the overwhelming response was to leave as is. Sorry!

ClassSwap review

Bewertet am 7.10.2018
Christine D.
Pilates Instructor and Studio Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Clear instructions. Good customer service from ClassSwap.

Vorteile: Really easy for clients to use this to change to another if they can't make a class without bothering the instructor! Clients are happy.

Nachteile: Must check class numbers the day before class with enough time to contact any client who has previously swapped into a class which has just become full.

Antwort des Softwareanbieters

von Sunsell an 26.5.2019

Thankyou Christine for all the stars - we try our best. Please note the system DOES check class numbers to prevent over-subscription,so you don't have to.

This has made my business easier to manage

Bewertet am 8.10.2018
Becki S.
Pilates Instructor
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been using the basic class swap package for two years, and have recently upgraded to the full package. It has made managing my business so much easier, as it has allowed me to focus on my teaching rather than being swamped in admin. Our cutsomer service rep has always been really helpful. Whenever I have a question he will respond quickly to emails or give me a call back. I would recommend this to anyone looking for a Pilates software package.

Vorteile: The software is really easy to set up and use.

Nachteile: The initial transition to get clients to engage with the system. Once they realised how easy to use it was though they came fully on board.

Antwort des Softwareanbieters

von Sunsell an 9.10.2018

Thank you Becki