Wer nutzt diese Software?
Durchschnittliche Bewertung41 Bewertungen
- Gesamt 5 / 5
- Benutzerfreundlichkeit 5 / 5
- Kundenservice 5 / 5
- Funktionen 5 / 5
- Preis-Leistungs-Verhältnis 5 / 5
- Startpreis $10/Monat
- Preisinformationen 'Essential' £9.95 pcm. 'FullPack' £17.95 pcm. Annual discounts available.
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Angaben zum Hersteller
- Gegründet 2013
An affordable, fully customisable Pilates studios management system that provides class swap facilities, full client management, accounts management, optional Instructor Direct Invoicing, room bookings, automated emailing services including automatic alerts for vacancies and so much more.
'FullPack' - provides the complete management software suite at just 17.95 per month. And 'Essential' at just 9.95 per month will give you all you need to manage class attendances and swaps.
- Verfolgen der Teilnahme
- Verkaufspunkt POS
Die hilfreichsten Reviews für ClassSwap
Bewertet am 20.8.2018
Class Swap for small private Pilates business - owner/teacher
After the first 2 months everything settled down as I became more familiar with the website and how to navigate it . Now I find it easy to manage my classes/clients on the site.
I would not go back to producing my class lists (12 per week) and doing all the class swaps manually again.
It saves me masses of time!
Vorteile: The basic version is very affordable and it feels as if a huge administrative load has been removed. It literally saves me at least 1 hour every day and even more at the start of term. It has removed the need for clients to contact me - email, text, messenger, what's app, phone - with cancellation of classes and requests for catch up classes. Clients have control of their bookings and can cancel and rebook as necessary. Most clients love it too. They are notified immediately a mat becomes available - which is so much quicker/reliable than waiting for me to check the lists and email them.
I felt it was not that intuitive when I started using it and modifications are still made from time to time which throws me. It does take a while to get used to, but customer support is very good at following up queries and sorting out any glitches.
Some clients don't seem to want to use it. Out of 90 clients, I probably have to do the online cancellations and class swaps for 5 people who just can't seem to work out how (or be bothered) to use it.
Antwort des Softwareanbieters
von Sunsell an 22.8.2018
Bewertet am 10.10.2018
Kommentare: Using ClassSwap has meant we can focus on maintaining our class registers, payments and course information all in the same place which has drastically cut down on admin time. For clients, they now have the convenience to manage their own make up class bookings.
Vorteile: The ClassSwap team have been very open to adapt, where possible, functionality specific to our business. The customer support has been first rate. The set up is simple and day to day operation easy to use for both studio client and studio.
Nachteile: The compatibility course table is an area that could do with redesigning as it is time consuming to link up a new class to 50+ courses, however, once the set up has been done the links are transferred term to term which is great.
Antwort des Softwareanbieters
von Sunsell an 11.10.2018
Thank you La-Ree for a great review. We polled our users about redesigning the compatibility function and the overwhelming response was to leave as is. Sorry!