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Pointel Configuration Management Solution
Was ist Pointel Configuration Management Solution?
Pointel Configuration Management Solution (CMS) ist ein Online-Tool, das einen vollständigen Überblick über die Änderungen in deiner Genesys-Konfigurationsmanagementumgebung bietet. Die Anwendung meldet den Namen des Nutzers, der die Änderung vorgenommen hat, das Datum und die Uhrzeit der Änderung sowie die aktuellen und vorherigen Werte der bearbeiteten Konfigurationsumgebungsobjekte. Verschiedene in diesem Tool verfügbare Datenvisualisierungsdiagramme helfen Kontaktcenterbetreibern, die Änderungen schnell zu untersuchen, Änderungen sicherzustellen und ihre Arbeit erheblich schneller zu erledigen.
Wer verwendet Pointel Configuration Management Solution?
Kontaktcenter, Callcenter
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Pointel Configuration Management Solution
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Bewertungen über Pointel Configuration Management Solution
Durchschnittliche Bewertung
Nutzerbewertungen nach Unternehmensgröße (Angestellte)
- <50
- 51-200
- 201-1.000
- >1.001
Bewertungen nach Punktzahl finden
CMS is awesome
Vorteile:
I think CMS is great, the online configuration tools it offers are both practical and useful for everyone, I think it is one of the best companies in this field, since it has so much variety of content and is so useful and simple for customers, a wonder!..
Nachteile:
I really do not have any complaints just good words about it, excellent quality! CMS does not disappoint me at all, it has no complexity and even someone completely oblivious to the subject, can use their services and understand everything without any problem and this is something that stands out, very useful for people who do not have much information about it !
The perfect tool to improve the treatment of my clients.
Vorteile:
Pointel allows me to have direct contact with my clients, creating a set of solutions oriented to each specific client. It also helps to minimize administrative expenses by offering profitable options that adapt to the level of my company. In a few words, it has developed a process to address the needs of my company and our clients.
Nachteile:
This software is really useful because there is nothing more important than our clients, that's why I recommend it, because it is perfect to serve them with quality.
cms review
Kommentare: my overall experience is good I work with this system every day so im pretty use to it
Vorteile:
the way it intergrates customer information
Nachteile:
having to reenter some customer information
Amazing program
Vorteile:
I was looking for a program that would help me with the management of my web pages and finally I found it. CMS is a program that does not require you to have experience because it is really simple to use, so much so that it allows visitors to my pages to make changes. It is so effective that it shows me every little change that is on my website and also shows me who did it, it helps a lot to maintain order. The CMS has significantly reduced my working day since it is responsible for tasks such as promotion and keeping my page updated. I recommend this program because it helps to know who specifically made a change in the page and also can configure any error that exists. It is a quality product that helps development.
Nachteile:
I have no complaints about the site, everything has seemed excellent to me so far, I will continue to use the service for a long time.
Love to work with this company
Vorteile:
Love to work with this company. Excellent service and great quality, without thinking again. I recommend it a lot, it's amazing how the difference is noticed with the great treatment it gives to its customers and the service it offers.
Nachteile:
I really do not have any complaints about CMS. I'm very happy with the services offered, great job...
