Wer nutzt diese Software?

Any department that wants to track/deliver training to their members. Most departments use a mix of email, YouTube, Dropbox, and 3-ring binders full of paper... Rescue Hub replaces all of these.

Durchschnittliche Bewertung

26 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.9 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 4.6 / 5

Produktinformationen

  • Startpreis 1.995,00 $
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Dropkick Studios
  • https://www.rescuehub.com
  • Gegründet 2009

Über Rescue Hub

Rescue Hub is an online software platform for delivering & tracking Fire/EMS training. Put all of your paper rosters, skill verification sheets, and training documents on your own private training site, accessible to your personnel with a smart phone or tablet.

Rescue Hub gives you the tools to assign & schedule training, track progress towards meeting training requirements, manage task books, create your own online training, and host your own training videos, all in one place.

Rescue Hub Funktionen

  • Benutzerdefinierte Kartenansichten
  • Checkliste für Antworten auf Vorfälle
  • Gerätenachverfolgung
  • Navigation im Fahrzeug
  • Pictometry-Bilder
  • Suche
  • Terminplanung
  • Veranstaltungskalender
  • Vorplanungsdaten der Einrichtung
Der Softwareanbieter hat diese Information nicht vervollständigt.

Die hilfreichsten Reviews für Rescue Hub

Rescue Hub has helped our department better track and organize training records.

Bewertet am 23.1.2018
Jennye C.
Administrative Assistant
Öffentliche Sicherheit, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Rescue Hub has allowed our department to keep better track of required training, reduce paperwork related to training, and has allowed us to upload and assign training to employees. It allows our employees to go to one location for training, Rescue Hub!

Vorteile: Rescue Hub comes with great customer support/service. We receive quick feedback and responses from Rescue Hub. We have been able to customize our page based on our needs. RescueHub is a very user-friendly system for users. It allows for employees to quickly view what training has been assigned to them, what training has been completed, and what training still needs to be completed. It also allows for Training Officers and Supervisors to view what training is completed/incomplete by running a report on their training status. From an administrative view, the overall functionality of adding built content to RescueHub for required training and assigning quarterly and annual tasks to firefighters is very straightforward. This includes adding videos, quizzes, PowerPoints, links to other websites, etc. The calendar is easy to read. It has become a daily tool utilized by the BCs/Captains to view what training is scheduled or any upcoming training. Attendance can be taken while a drill is occurring and people are showing up for drill and can be used from a smart phone.

By far the best training records and delivery system I have worked with.

Bewertet am 28.11.2017
Jason I.
Battalion Chief
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Rescue Hub is very easy for firefighters to use. They login and all of their training requirements are listed. Once completed they self certify that the training is complete and it gets recorded. As a Training Officer I could login in and quickly check anyone's training records for completion. Additionally, I could quickly make training requirements and post training events. The calendar provides schedules, times, and locations for training events across our entire department. Rescue Hub has become an essential resource for training delivery in our department. Cust support provides immediate support for his product and it is extremely customizable.

Nachteile: Do date I do not have any issues with Rescue Hub. Most of the issues that we have experienced were related to difficulties with individual logins and getting people to participate daily. Rescue Hub has changed how we deliver training in our department so it has taken time for that adjustment. Any issues that we have had with the product have been fixed immediately and in most cases were more related to changes that we made as we developed the program.

Fire Review

Bewertet am 24.3.2019
Jeff N.
Firefighter
Öffentliche Sicherheit, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good. I have recommended it to friend at another department to look into. He works at a police department, so I am not sure if Rescue Hub is an option for his department, but I think it would be a good fit. Contact me if you would like to know the department contact info.

Vorteile: Central location for training scheduling, documentation, and reference materials.

Nachteile: On the My Assigned Training menu/page, the bottom has a section called Requirements. I like this, because you can see what is done and what is incomplete, but two things frustrate me about it:
1) it takes a while to populate
2) you can click on a requirement/class/event/task and when it opens it does not show me when I completed this class. That would be a nice feature. I know I can pull a training report, but frequently I will get asked about when I did a class and it would be nice to access that information directly from that page.

BFD Training Division

Bewertet am 16.5.2019
Ryan P.
Training Division Chief
Öffentliche Sicherheit, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are able to develop and deliver training in a way that is much more effective than ever before. We use Rescue Hub to track data and implement change as needed. We are looking forward to checking out the new "Task Books"!

Vorteile: We are able to customize content. We have the ability to organize groups and training topics. It is easy to assign Training. Customer Service has been great.

Nachteile: Navigation can be cumbersome at times. It seems there is some redundancy in building Training Requirements. We aren't able to organize documents the way that we would like. The software can be slow at times.

Antwort des Softwareanbieters

von Dropkick Studios an 17.5.2019

Ryan, thanks so much for your review, we appreciate it! We're taking a look at some of the pages that are running a little bit slow, and have made a couple of changes to help out with page load times and navigation since we last spoke.

Rescue Hub Review

Bewertet am 27.3.2019
Antonio R.
FF/EMT
Öffentliche Sicherheit, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall the product has been very helpful in streamlining and tracking our training. I have had very few issues directly with the user end of the software that could not be easily solved.

Vorteile: Top pros include ease of getting training requirements from our training division to our members and the ability to track all entered training. In addition having one central place for storing training documentation is very helpful. The ability to have additional links to supplement the required training is also a great benefit.

Nachteile: Oftentimes the behind the scenes management of the product is a bit misunderstood. As I complete a training event and cannot self certify it will sit unchecked for some time and I don't know who is responsible for verifying my completion.

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