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seit 15 Jahren bei der Softwareauswahl

Was ist Text Request?

Text Request ist ein Online-SMS-Service für Unternehmen, egal ob du SMS-Marketing gerade beginnst oder es weiter ausbauen möchtest. Über ein gemeinsam genutztes Dashboard können sich mehrere Nutzer auf jedem Gerät anmelden, um Werbeaktionen zu senden, Bewertungen anzufragen, Terminerinnerungen zu senden, sogar um Leads zu generieren und vieles mehr über deine aktuelle geschäftliche Telefonnummer. Kontaktiere die Webseite des Unternehmens, um Textnachrichten zu senden.

Wer verwendet Text Request?

Unternehmen, die eine bessere Möglichkeit zum Austausch benötigen.

Text Request Software - 1
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Text Request Software - 3
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Text Request Software - 5

Du bist nicht sicher, ob Text Request das Richtige ist? Mit einer beliebten Alternative vergleichen

Text Request

Text Request

4,6 (937)
59,00 $
Monat
Kostenlose Version
Kostenlose Testversion
61
12
4,5 (937)
4,5 (937)
4,6 (937)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
29,99 $
Monat
Kostenlose Version
Kostenlose Testversion
42
126
4,3 (2.818)
4,4 (2.818)
4,3 (2.818)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Text Request

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
70%
4
22%
3
7%
2
1%
1
1%
Ben
Ben
Marketing and Communications Specialist in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Simple Solution for GREAT Communication

5,0 vor 3 Wochen Neu

Kommentare: Overall, I am very pleased with Text Request and the variety of features they provide to enhance our communication with clients and team members!

Vorteile:

Text Request is simple to use and allows us to view our messages from multiple screens

Nachteile:

We have had some issue implementing the SMS chat feature into our website and that is frustrating

Antwort von Text Request

vor 3 Wochen

Thank you for leaving us a review. If you are still having issues with the SMS Chat widget, please reach out to success@textrequest.com

Mac
Water Treatment Manager in USA
Verbraucherdienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Serves our purpose

4,0 vor 4 Wochen Neu

Kommentare: Very good overall. Very prompt in responding to questions and assitance requests.

Vorteile:

Very simple to use. We migrated from ZipWhip and Text Request was very similar.

Nachteile:

Our company uses Text Request to notify our customers of upcoming delivery of products for which they have signed up. Periodically, and on the first text message, an automatic "Text STOP to opt-out" message is added to our text. Our customers are frequently confused thinking it is an opt-out of our delivery. Text request says they cannot change the message by adding to opt-out of receiving texts. We've lost several contacts.

Antwort von Text Request

vor 3 Wochen

Mac, thank you for this review. please contact success@textrequest.com if you'd like them to look into any options.

Stephanie
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Don't use if you want to get alerted of incoming messages

3,0 vor 4 Wochen Neu

Kommentare: We really enjoyed Text Request for the first six months ago. Without the ability to be notified of incoming messages, it is almost useless to us. We might as well buy a cell phone and have the texts sent to that number, but I don't have the time or energy to cancel and start all over again.

Vorteile:

We like the basic functions and love the templates for similar texts that we send over and over.

Nachteile:

Text Request used to alert us of incoming messages but that function stopped working. Obviously we need to know when we have new texts coming in! We were told they were working on a solution, but that was months ago. They suggested we "escalate" messages meaning we set a time (we chose 5 minutes) and after that time, Text Request will send a message to my personal phone letting me know that we have an incoming message that is over 5 minutes old. Having messages sent to my personal cell defeats the purpose of an app on our computer that we can all share.

Antwort von Text Request

vor 3 Wochen

Stephanie, thank you for leaving this detailed review. Sorry to hear that the notifications aren't working properly for you. I've sent Support this review. If you reach out to them at support@textrequest.com We will investigate again and get you a full resolution.

Rick
General Manager in Kanada
Öl & Energie, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Messaging Application

4,0 vor 3 Wochen Neu

Kommentare: Our experience has been great. I recommended it to our sister company and they are using it now as well. There was an issue at first because the device we ported over was an apple iPhone and the iMessage was causing a problem, but the tech team figured it out and we were set. We had the same issue with Textel, but their tech team could not figure it out.

Vorteile:

I like the ease of use and the ability to use on your desktop and phone is fantastic!

Nachteile:

It glitches sometimes. I hit send on a message and I get an error that says failed to send. I have to hit send again and it will go. This does not happen all the time, but it can be annoying.

Antwort von Text Request

vor 3 Wochen

Rick, thank you for leaving us a review. So glad you switched to Text Request

Gage
Customer Care Specialist in USA
Medizinische Praxis, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Text Request Makes Transitions From Other Platforms Easy

5,0 vor 3 Wochen Neu

Kommentare: My experience has been very positive! I enjoy Text Request more than I did with the previous platform that we utilized. I truthfully don't have much to complain about.

Vorteile:

I really enjoyed that Text Request allowed us to transfer our contacts from our previous texting platform. It helped us maintain clear communication with each of our clientele. Their group messaging function is also very useful, and I'm thankful that there are safeguards that it presents to us for use in avoiding group messages to patients from being marked as spam.

Nachteile:

There aren't many complaints that I have about their services, but sometimes I notice that my text conversation with a contact does not appear within the "Conversations" tab when I search for them by phone number. Instead, I have to find their contact in the "Contacts" tab and then be redirected to my ongoing conversation with them from there. It happens very rarely, but it does slow down our communication processes when we do encounter a hiccup like this.

Antwort von Text Request

vor 3 Wochen

Gage, thank you for this awesome review. we love making sure our users' texts get delivered. Please reach out to support@textrequest.com to talk about having to restart the app/