Text Request

von Text Request

5 / 5 18 Bewertungen
Text Request

Beliebte Produkte


Wer nutzt diese Software?

Businesses that need a better way to connect.

Durchschnittliche Bewertung

18 Bewertungen
  • Gesamt 5 / 5
  • Benutzerfreundlichkeit 5 / 5
  • Kundenservice 5 / 5
  • Funktionen 5 / 5
  • Preis-Leistungs-Verhältnis 5 / 5

Produktdetails

  • Startpreis $49/Monat
  • Preisinformationen Every plan comes with every feature, unlimited users, and no contracts.
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Online

Angaben zum Hersteller

  • Text Request
  • https://www.textrequest.com
  • Gegründet 2014

Über Text Request

Text Request is an online business texting service. Multiple users can login to a shared dashboard to send and receive texts from your current office number in real-time. The software is easy to use, and makes professional text messaging a breeze for organizations of all sizes. A few use cases include lead generation, sales follow-ups, appointment scheduling, asking for online reviews or surveys, internal communication, promotions, and much more. Visit textrequest.com to start texting today!

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Text Request Funktionen

  • Blogs
  • Chat/Messaging
  • E-Mail-Management
  • Fotogalerie
  • Mitarbeiterverzeichnis
  • Newsletter-Management
  • Teilen in sozialen Medien
  • Telefonie
  • Umfrage-Management
  • Veranstaltungskalender
  • Berichterstattung / Analyse
  • Geplanter Nachrichtenversand
  • Kontaktmanagement
  • Kurzwahlnummern
  • MMS
  • Massen-SMS
  • Mobile Coupons
  • Mobile Keywords
  • Nachrichten-Personalisierung
  • Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
  • Umfragen/Abstimmungen
  • Zwei-Wege-Messaging

Die hilfreichsten Reviews für Text Request

A simple way for businesses to communicate with their customers through text message.

Mit Google übersetzen Bewertet am 9.1.2018
Marketing Coordinator
Öl & Energie, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Text Request has a very user-friendly interface. Each of our customer service representatives logon the service and can see all the messages and communications. Nothing can be changed or deleted. With multiple people using the service, this was a significant concern. Also, the customer service is phenomenal! Before you sign up for the service, they give you a great demonstration.

Nachteile: We have had difficulty with attachments. There have been times where we have not been able to open them. Another issue is that there is not a simple way of importing our contacts into Text Request. So far we have had to enter them manually. Text Request had mentioned an API, but with our CRM software, there was a compatibility issue. Although, it was a little disappointing, it was not a deal breaker for us because of the way that we utilize the program. If you have a large database, I'd double check to make sure the program is capable of importing the records.

Antwort des Softwareanbieters

von Text Request an 10.1.2018

Thank you for your kind words! And for your feedback, which I'm sharing with our team. One thing - you can upload spreadsheets of contacts into Text Request, instead of having to add each contact manually. (You can also upload contacts directly to a group.) Hopefully that helps for your use case. I at least wanted to make sure you know. Let us know if we can do anything else for you!

Just a great application!!

Mit Google übersetzen Bewertet am 13.6.2018
Charlie P.
Owner
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I feel the software pays for itself.

Vorteile: Being a business owner it is so very important that I have different ways to communicate with my clients. The Text Request number is on our website and I have closed numerous deals by texting only, fixed scheduling issues for current clients and I've set up a lot of sales calls as well. Thumbs UP!!

Nachteile: I just tried to compose a NEW message to a current client on my phone and can't figure out how. I can respond to any message I already have but can't create a new message.

Antwort des Softwareanbieters

von Text Request an 14.6.2018

Hey Charlie, thanks for the great review! Glad you and your clients are enjoying Text Request, and that you're seeing a good return on it. I'm sharing your feedback with our team so we can fix that con ASAP. Let us know if we can do anything for you!

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