Wer nutzt diese Software?

Verlage, Medien, Veranstaltungen, Mitgliederorganisationen, Vereine, Verbände, Institute, Agenturen, Content-Marketing, Dienstleistungen, Bildung, nicht für Profit, Biowissenschaften, Pharmaindustrie

Durchschnittliche Bewertung

27 Bewertungen
  • Gesamt 4.9 / 5
  • Benutzerfreundlichkeit 4.7 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.8 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Zapnito
  • https://zapnito.com
  • Gegründet 2013

Über Zapnito

Professionelle Gemeinden brauchen vertrauenswürdiges Knwo-how heute mehr als je zuvor. Aber vertrauenswürdige Quellen werden oft von neuen Medien übertönt und durch alte Technologien ausgebremst.
Werde teil derer, die bereits mit Zapnito eine neue Generation einer professionellen Gemeinschaft aufgebaut haben.Das Tool wurde dazu entwickelt, um es Experten zu ermöglichen, besser zusammenzuarbeiten und Know-how zu teilen. Zapnito ist eine vollständig gewartete White-Label-Plattform, die es erlaubt, bestehende Gemeinschaften zu erweitern bzw Gemeinschaften zu ersetzten und neue zu gründen.

Zapnito Funktionen

  • Content-Management
  • Diskussionen / Foren
  • Gruppenmanagement
  • Ideenfindung / Crowdsourcing
  • Inhalt-Moderation
  • Mitgliederverzeichnis
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Veranstaltungsmanagement
  • Website-Management

Die hilfreichsten Reviews für Zapnito

Great for showcasing content from expert communities

Bewertet am 10.11.2017
Ben J.
Head of Communities & Engagement
Verlagswesen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use zapnito for a variety of purposes, but mainly for online community blogs for our editors, authors and invited contributors. It has given us a platform for community discussion around our journals, with little development time needed from us, helping to raise our visibility and strengthen our relationship with the research community. I would highly recommend them.

Vorteile: The site looks beautiful and is a great way of displaying content. The site can be customised a lot, especially if you work with their designer on options for the homepage. Images and videos in particular do really well. It's also very easy to use, so much so that we don't really provide any training for our journal authors, who write for the site, which saves us a great deal of time.

Nachteile: There is some work to be done on using zapnito for online engagement, as commenting is fine but underused, so we're excited to see the new Conversations function, which is now in beta.

Unique approach combined with great customer support

Bewertet am 3.7.2019
Steve H.
Director of content & community
Verlagswesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our customer engagement on a community-style platform through a homegrown solution needed work - the ability to help users to connect with one another, but keep a specific focus on content and conversation groups meant our needs were quite varied. Ultimately, we want to drive customer engagement and usage to demonstrate value for a membership service - we won't know for some time yet whether we've yet hit the heights we're aspiring to. Still, throughout the planning and rollout phases, Zapnito have been impeccable in their problem-solving ability and tailoring their approach to us. The platform is set up to meet our needs, we've been able to customise to what we need in about 95% of instances where we've wanted to, and we've received positive feedback from users as we've rolled this out.

Vorteile: I'm most interested in two things: First, the potential to let contributors become content creators and for them to position themselves as experts - this is extremely well set up to do that. Second, I like the adaptability of the platform - it's intuitive to set up, but we've been able to take a different approach to many of the other examples of platform users that we've come across, which has helped adapt to our needs.

Nachteile: It would be good to have more white-label functions: if we didn't like the names of 'rooms' for example, we might want to change that. That said, there's not yet been many instances where Zapnito haven't been able to either adjust to what we needed, or put it on their roadmap for development.

Really excellent, trusted and close working with Zapnito team to customise my Network.

Bewertet am 21.3.2018
Martin D.
Director & Owner
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Modern image driven design. Ease of use for the administrator. Ultimately, straight out-of-the-box platform for rapid deployment. But what makes Zapnito unique is the high level of community management expertise and insights within the team.

Nachteile: There is not much to dislike. It might begin to require more CMS and LMS functionality as users sophistication for their specific community management grows. Also, scheduled content uploads would be a big feature and I understand this is in advanced development.

Really helpful staff but could be more user friendly

Bewertet am 13.6.2019
Ellen T.
Digital Editor
Medienproduktion, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good. We use this for blogging, videos and directories. It meets our needs.

Vorteile: The team are a really helpful and provide lots of support to resolve issues. The videos and guides are great. They also respond quickly and explain things well.

Nachteile: We use this software for clients to blog and post. Unless they are tech savvy, most are confused and need lots of support from me to get going. In the CMS, things are often not in a logical place. It's fine once you know, but it makes it less user friendly and easy to navigate.

Easy to use, lots of useful features, new features added regularly, fantastic customer support

Bewertet am 15.11.2017
Judith B.
Training Coordinator (Assessment Capacities Project)
Unterhaltungselektronik, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: A tailored website with all the functionality we need, but without the long development and testing time and at a very good price.

Vorteile: It's been very easy to use and adapt to our needs. It is instinctive to use and has allowed us to create a site that exactly fits with what we want - every time I've had a question about something we'd like to do, the team has been able to show me a feature that can do it. I've also been impressed by the new features introduced on a pretty much weekly basis. Everything is backed up with efficient, professional and friendly customer support - every time I've had a question, I've received help quickly.

Nachteile: Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.

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