Wer verwendet Innago?

Independent landlords, property managers, rental management companies, and residential property management companies.

Was ist Innago?

Innago is clean, easy to use property management software for managing your rentals. Our customers are small, independent landlords that have one or two employees or handle everything themselves. They don't have a marketing team or an IT department.

From day one, we've met and collaborated with these small-to-mid-sized landlords to produce an application they actually want to use. We've avoided unnecessary features and focused on saving you time.

Innago – Details

Innago

http://innago.com

Gegründet 2016

Innago – Kostenübersicht

Innago bietet eine Gratisversion und eine kostenlose Testversion.

Preisinformationen

Innago is 100% free for landlords & property managers!

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Innago Funktionen

Hausverwaltungssoftware
Kreditüberprüfung
Leerstandsmanagement
Mieter-Nachverfolgung
Mieter-Portal
Online-Zahlungen
Steuermanagement
Website-Management
Abrechnung & Rechnungsstellung
Eigentümerportal
Gewerbliche Immobilien
Instandhaltungsmanagement
Kontaktmanagement
Kreditüberprüfung
Miet-Nachverfolgung
Mieter-Nachverfolgung
Mieter-Portal
Mietverträge nachverfolgen
Offene Stellen verfolgen
Portfoliomanagement
Spesenmanagement
Steuermanagement
Säumnisgebühren-Berechnung
Vermieter-Datenbank
Versicherungsmanagement
Website-Management
Wohneigentumsmanagement
Zahlungsabwicklung

Innago – Nutzerbewertungen

Zeigt 5 von 37 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,9/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,9/5
Matthew K.
Data Center Operations Technician
Informationstechnologie & -dienste, 10.001+ Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.11.2019

"Great Product! Great Service!"

Kommentare: I have no idea how I managed my properties without Innago. Tracking tenants, leases, payments, expenses, and maintenance requests is made so much easier with Innago. I love this service and would recommend it to anyone that manages any amount of properties.

Vorteile: There isn't much not to like. Innago provides a easy to use interface that puts all the relevant information together in a nice visual!

Nachteile: The process to setup leases online can take a while to setup, but is well worth the effort.

Antwort des Softwareanbieters

von Innago an 19.11.2019

Hey Matthew! Thanks for the positive feedback. We're happy to hear you love using Innago!

  • Quelle des Nutzers 
  • Bewertet am 15.11.2019
Peggy B.
Property Manager
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 21.10.2019

"I like what I see so far."

Kommentare: The support is HIGHLY responsive and extremely supportive in explaining and troubleshooting. It's way beyond the support I get from my current company.

Vorteile: This software does a lot, I like the invoicing system that allows me to tailor specific billing for the tenants for the regular payments as well as special payments and assessments that arise from time to time.

Nachteile: It's a little slow to load and I have to jump around to a lot of different sections to get the info I need. Better to have a tenant/property page with just that tenant's information there for a good view of what's going on with that tenant/property without distractions from other tenant/properties at the same time.

Antwort des Softwareanbieters

von Innago an 22.10.2019

We appreciate the feedback, Peggy. For now, the best way to view a tenant's information is directly through the "tenants" tab. There you can find all the information associated with any individual renter. Feel free to reach out to the support team if there's anything we can help out with!

  • Quelle des Nutzers 
  • Bewertet am 21.10.2019
Victor V.
Owner
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.5.2020

"Excellent Platform & Customer Service"

Kommentare: I switched from another platform that was just horrible and Innago was able to provide me with the best platform and customer service, I switch in no time.

Vorteile: Clean platform, easy to use, helpful, organized, and great customer service!

Nachteile: I have not found any cons to the platform or company what so ever.

  • Quelle des Nutzers 
  • Bewertet am 1.5.2020
Zach F.
CFO
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 1.5.2018

"Value driven for small business or personal rentals"

Kommentare: Can they make you a website? Yes, they can.
Can you Ensign contracts etc? Yes, can sign leases online. Free
Online applications. Rolled out in next 30 days.
Tenant screening? Yes. Partnered with Transunion.
Does it publish vacancies? No marketing of units. Doesn’t post to any renting website.
App? No app for the phone yet.
Tenant communication - only through the portal and/or email them
No Owner portal.
Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner.
Does accounting sync to a bank account? To QBO, and multiple accounts can sync to one QBO, maybe?
Renter insurance accountability? Nothing yet. Looking into
it.

Vorteile: I love how their pricing works. It's a free product to use, it only costs you when a client pays through their system. They are definitely for the value driven.

Nachteile: Only one signal sign on.(can’t have multiple sign ons), but you can set up accounts by owner. If you have multiple owners of different properties in your portfolio, you will need to set up an individual account for each. Hence why it is only good for small business or personal rentals. They don't have a lot of the features other software's like it has, but it has the core main few.

Antwort des Softwareanbieters

von Innago an 20.9.2019

Thanks for the feedback, Zach! As you pointed out, we take pride in being value-driven. So much so that all our features are now 100% free to use for landlords/property managers.

We're also happy to say that we now offer multi-user login for our accounts, so different owners can be accommodated. Renters insurance is coming soon as well, so keep an eye out!

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 1.5.2018
Jesslyn O.
Owner
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.2.2020

"We only run smoothly because of Innago"

Kommentare: We are a property management company that currently manages 200+ rental properties for 40+ investors. We have 3 separate property management agents within our company. We could not do our job smoothly without Innago. We're able to assign specific properties to our 3 different agents, which really helps each agent stay organized and not overwhelmed with the other properties that aren't theirs to handle. The program is so user friendly and our tenants absolutely love it. We even hear that people come to rent from us specifically because we offer online payments and maintenance requests (Innago). The price is affordable for our small business. We also like that background and credit checks can be done though the same company as the tenant portals so we don't have to confuse tenants with multiple steps with different companies.
Customer service is the best I've ever received. I've never had an issue not resolved within 24 hours, usually fixed or questions answered within 15 minutes of emailing. I've also never sat on hold when I've called in with an issue. I had a hard time deciding if Innago was going to be good enough when we first opened our company a year ago, but I decided to give them a chance based off my experience of them answering all my questions quickly. I am so glad I decided to go with them!

Vorteile: Top notch customer service
Rent payment tracking
Automotive reminders
Online maintenance requests
Credit card payments accepted
Affordable
Background & Credit checks
Multiple deposit accounts allowed

Nachteile: Nothing! But I trust that if I ever wished Innago had another feature I could mention it to their tech team and they'd figure out how to try to make it happen - Their customer service is that awesome!

  • Quelle des Nutzers 
  • Bewertet am 6.2.2020