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Was ist Clover?
Clover ist ein All-in-One-Verkaufs- und Zahlungssystem, das die Funktionen einer Registrierkasse, eines Kartenzahlungsterminals und eines POS-Systems integriert. Als cloudbasierte Plattform, die eine Reihe von Geräten unterstützt, macht Clover es einfacher und schneller als jemals zuvor. Dank der integrierten Funktionen kannst du tägliche Aufgaben vereinfachen, Transaktionen beschleunigen, Kunden einbeziehen und die neuesten Zahlungen problemlos entgegennehmen. Clover bietet auch einen robusten Anwendungsmarkt mit mehr als 300 verfügbaren und stets wachsenden Anwendungen.
Wer verwendet Clover?
Clover bedient kleine und mittlere Unternehmen, darunter Schnellrestaurants, Restaurants, Boutiquen, Dienstleistungsunternehmen und diejenigen, die Zahlungen entgegennehmen möchten.
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Bewertungen über Clover
Great Point of Sale payment processor for Small Companies
ANGEL security was awesome!!!!!
Kommentare: over all very pleased!!!!!!! except the updating part!!! very stressful !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! every year!! like taking a major exam!! each year they ask for updates and each year it is more technical, and extreme even with some savy computer people like applying for a bar exam to be a lawyer!!
Vorteile:
the ease to process payments and the response entering to the bank account
Nachteile:
the high fees!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! and the updating every so many months!! keeps on changing!! very stressful!!!!!! does not always benefit clients!! like taking a Bar Exam!! or applying for a mortgage !!!!!!
No integrity - from 5 stars to 1 star
Kommentare: I joined CloverConnect in 2022 and was excited to use their services. I had a decent experience up until Jan 2024 when I was charged an annual "security fee" of $215. When I received the payment notification email (that I receive monthly when they collect their fees), I was shocked at the amount and called customer service. They informed me that there was an announcement about this upcoming fee in my November 2023 statement. I never knew I got a statement let alone how to find it in my dashboard. They told me how to find it and sure enough, in a small print paragraph, there was information about this change. I asked why I wasn't emailed about this - emailing an announcement about a change is standard procedure. No response. Despite talking to multiple agents and a manager about how, at the minimum, I should have been notified via email of this change, CloverConnect said it was my responsibility to look at my statements each month. My response is that I don't need to look at the statement when I'm receiving emails on each transaction and an email about the monthly fees taken. CloverConnect would not refund the $215. I asked for my Merchant agreement multiple times - never got one sent to me. I scoured their websites for information on this annual fee - it is not documented anywhere. I emailed Support asking for info - no response. Meanwhile, I was receiving emails from other Businesses I work with notifying me of their updated Terms, etc. I just received another one today which reminded me that I wanted to write this review! CloverConnect made a poor decision and lost a (previously) happy customer. They exhibit zero communication with their merchants, zero ability to resolve conflict, and most importantly, they lack integrity. I chose to cancel them (and lose the $215) because I cannot be in Business with a company that doesn't have integrity, doesn't communicate major decisions that affect me (their merchant), and places the blame on me for not reading my monthly statement.
Vorteile:
Ease of set-up and use, monthly fees, and it integrated with Book Like A Boss booking software.
Nachteile:
Support was a bit slow to respond to issues. CloverConnect does not communicate via email regarding important changes that affect the merchants. CloverConnect lacks integrity.
not recommend it
Kommentare: the overall experience was marred by high fees and poor customer service. The setup was smooth initially, but the customer service was slow and unhelpful. I was not adequately informed about charges, and I had to make three calls to speak with the right agent to resolve the issue and cancel the service.
Vorteile:
Honestly that I do not have like most about clover... I have a bad Experience ..
Nachteile:
at least is simple and simple.. however there are better one Than this.. I would not recommend it
In Betracht gezogene Alternativen:
Wouldn't suggest clover
Kommentare: Terrible and the customer service is not great.
Vorteile:
I did not like anything about clover and wouldn't suggest it to anyone.
Nachteile:
Customer service and the communication was terrible always. The machines were always loosing power and shutting off regardless of being charged. Had to get that fixed twice. They switched my business name on file and my clients thought there was fraud with their transactions. That never got resolved before leaving. They never apologized for the mistake on their end. I had to call consistently telling them I sent the cancellation form as I was getting emails everyday to cancel when I had sent it out 4 times. Finally called and admitted they received it but hadn't gotten back to me. I'm also passed my 5 year contract and they harass to pay $500 .
Clover is sometimes lucky
Vorteile:
It's pretty easy to use and makes processing payments pretty seamless
Nachteile:
Can be a little glitchy at times and I have had to turn away customers because it wouldn't work.
