--- description: Detaillierte Informationen über Quantum Metric zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Quantum Metric Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Webanalyse-Tools](/directory/30073/web-analytics/software) > [Quantum Metric](/software/166746/quantum-metric) # Quantum Metric Canonical: https://www.capterra.com.de/software/166746/quantum-metric Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/166746/quantum-metric?page=2) > Quantum Metric bietet Digital Experience Intelligence durch beispiellose Kundentransparenz und datengesteuerte Entscheidungsfindung. > > Bewertung: **4.7/5** von 6 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Quantum Metric? Alle Unternehmen in mehreren Branchen, einschließlich Reisen und Gastgewerbe, eRetailer, Banken und Finanzen usw. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 6 Nutzerbewertungen | | Bedienkomfort | 3.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 5.0/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.7/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 100% | (10/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Quantum Metric - **Gegründet**: 2015 ## Gewerblicher Kontext - **Startpreis**: 25.000,00 $ - **Zielgruppe**: 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - API - Aktivitäts-Dashboard - Analytics - Benutzerinteraktion-Nachverfolgung - Berichterstattung / Analyse - Dashboard - Konversion-Tracking - Kundensegmentierung - Multichannel-Datenerfassung - Prädiktive Analytik - Real-Time Analytics - Verhaltensbezogene Analysen - Website-Analytik - Zeit auf der Website nachverfolgen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Webanalyse-Tools](https://www.capterra.com.de/directory/30073/web-analytics/software) ## Ähnliche Kategorien - [Webanalyse-Tools](https://www.capterra.com.de/directory/30073/web-analytics/software) - [CEM Software (Customer Experience Management)](https://www.capterra.com.de/directory/30671/customer-experience/software) - [Heatmap Tools](https://www.capterra.com.de/directory/30977/heatmap/software) - [Produktanalyse-Software](https://www.capterra.com.de/directory/32915/product-analytics/software) - [UX-Tools](https://www.capterra.com.de/directory/31036/ux/software) ## Alternativen 1. [Lucky Orange](https://www.capterra.com.de/software/150695/lucky-orange) — 4.7/5 (260 reviews) 2. [Heap](https://www.capterra.com.de/software/147216/heap) — 4.5/5 (42 reviews) 3. [Contentsquare](https://www.capterra.com.de/software/161591/contentsquare) — 4.8/5 (116 reviews) 4. [Smartlook](https://www.capterra.com.de/software/164713/smartlook) — 4.7/5 (136 reviews) 5. [Kissmetrics](https://www.capterra.com.de/software/154930/kissmetrics) — 4.1/5 (19 reviews) ## Nutzerbewertungen ### "Very good e-commerce analytics, but a high learning curve" — 5.0/5 > **Michael** | *14. April 2020* | Unterhaltung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The customer session feature has been very useful. It's allowed us to quickly identify both broader site issues and issues with individual orders in customer service. The search analytics are very useful and used all the time to optimize search. > > **Nachteile**: It has a steep learning curve (the help dashboard is known as Quantum Metric University, and there is a serious amount of documentation to be found there). This is not for casual users and if your'e sharing top-line data with decision makers, you'll want to be sure you curate it so that you're not overwhelming them. > > Quantum Metric has improved our customer service and web development workflow. It has also helped us identify problem areas on our site as we look at potential re-development in the next 18 months. ----- ### "I would happily give 6 stars if I could" — 5.0/5 > **Verifizierter Rezensent** | *20. Oktober 2017* | Einzelhandel > > **Vorteile**: Addictive, invaluable, flexible and powerful. I can dig into issues wuickly and point my dev team right where they need to focus > > **Nachteile**: It is addictive so you have to break away to get other work done. There is a bit of a learning curve at first that can be daunting to non technical team members initially.the ----- ### "Excellent software for client management based on big data and artificial intelligence" — 4.0/5 > **Andrei** | *1. März 2018* > > **Vorteile**: There are many benefits to using the tool but the most interesting is that it allows you to obtain a general balance of the conditions of a client, his profile and number of times he visits a web page > > **Nachteile**: Among its disadvantages it is that the automatic capture of events sometimes yields values of easy interpretation, it is required to be an expert analyst who can understand and analyze the information generated ----- ### "It's the non-analytics platform to solve actual analytics problems" — 5.0/5 > **Bryce** | *23. Oktober 2017* | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: -It closes a lot of gaps between analytics platforms and actual user's experiences. -Allows us to quickly pinpoint issues before they get out of hand. -Helps us Find issues we never knew existed -Just using the trial we were given access to, for a couple months, allowed us to save hundreds of thousands of dollars in catching issues with the user experience. -Chuck Norris MIGHT be the real CEO... > > **Nachteile**: -Finding the right place for a specific setting can be difficult at first, but just like all tools it's a learning curve, and unlike other tools - it is worth the learning\! > > We save lots of money by fixing issues in minutes or hours, instead of days or weeks. ----- ### "All the knowledge." — 5.0/5 > **Mitchell** | *23. Mai 2019* | Unterhaltung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The tool gives me the ability to constantly learn and easily understand what is happening in my site. That power is so great for making educated decisions. > > **Nachteile**: Steep learning curve and requires a lot of technical support and hand holding. Though they do provide excellent. Coverage\! > > Whenever I have a question I start here to understand at scale what is happening and can dig into individual cases to make the abstract tangible. ----- Seite: 1 / 2\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/166746/quantum-metric?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/166746/quantum-metric) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Strukturierte Daten