Panorama

Fundamentally Sound

Kommentare: Panorama was originally our second choice because of the interface, but their robust platform passed our stringent IT security certification process. The functionality was great for both users and admins, with a few features that we would like to see improved such as automatic sales tax calculations based on shipping address for online orders. Customer support was top-notch before, during, and after our event. We weren't sure the platform would work as well as it did for a for-profit firm like ours since it's largely used by non-profits for fundraising, but there were no issues at all. Very reliable and mostly intuitive. They have ample documentation, help videos, and great support. We added premium support since it was our first time using it and I would recommend that for large events. Aside from the older looking web templates, and export-based reporting, I'd give Panorama an A- on their auction solution.

Vorteile:

Secure and stable platform, customer support, online auction capability, overall value

Nachteile:

Antiquated reporting, web templates are outdated, lack of truly responsive design for various devices, jumping between private/public auctions caused some confusion

Good Product for Mid-Sized Private Schools

Vorteile:

Product is easy to use and tech support is quick to respond with helpful information.

Nachteile:

This product is great and I really can’t think of anything I like least about it.

Not for everyone

Vorteile:

Definitely a lot of options. Allows all the users you need.

Nachteile:

Really no way to manage all data. The ticketing, guest tracking, and general maintenance in this area is non-existent. It seems that those creating this software understood a lot about the data collection needed, but have never actually run an auction themselves.

Good system but difficult to remedy certain quirks such as backing system up

Vorteile:

Pros are the efficiency of the program.Con is that it’s hard to buy a printer that prints receipts associated with the page size of the receipt we use.Hard for me to understand how best to backup our dats

Nachteile:

As stated above, it’s hard to find a comparable printer and backup my data

All Digital Fundraising Event

Kommentare: Great experience in running an all digital fundraising event.

Vorteile:

The most impactful features of the product I found the most useful in pivoting from paper in running a silent auction was to use the online bidding to attract guests to purchase tickets online.

Nachteile:

Unable to readily talk to a human unless the service to do so was bought. And the turnaround time to respond to online request for info was typically greater than 24 hours.