Kangarootime

Kommentare: This is a great product that has helped make communication with the parents much easier through the messaging app. Parents have also been paying at a faster rate due to being able to pay without having to be on site.

Vorteile: This software is very easy to use. It gave us a way to communicate with our parents efficiently and effectively. The parents are able to see how their child's day has been as it's happening in the classroom. Collecting payments from parents has become easier since everything is done through the app and they receive invoices daily. As a administrator of three sites I like being able to see what is happening at all three locations while not having to be on site.

Nachteile: While in the rooming setting it is often hard to see the child's pictures in each classroom. It would be nice to have those enlarged. We would also like to have the guardians face flashing on the child instead of the bouncing kangaroo so we know exactly who is picking up the child without having to take a couple extra steps.

Kommentare: Kangarootime has helped us improve communication with parents and teachers, and eliminate lots of paperwork. The Kangarootime team has been great to work with. They are very responsive and supportive.

Vorteile: Software gives our Administrators constant visibility to room attendance and staffing. Parents love the smartphone app and the ability to communicate directly with Teachers and Administrators. Teachers love how the software helps them easily enter updates on the children without having to type out full sentences on the tablet.

Nachteile: The software is relatively new so they are still adding and improving some functionality. Billing lacked some features that we wanted initially but they have been responsive to requests for improvements. Reporting is also limited but is expanding.

Vorteile: We love the fact that Kangarootime has automated so much of our business processes! It's great to have one product that handles everything from accounting to employees to parents. The Kangarootime support team has been great along the way!

Nachteile: There are some shortfalls in reporting and there is necessary development to still be done to make the software package as fully robust as it could be. However, Kangarootime has come a long way in development and design since we first became a client in 2017.

Vorteile: I like the ability to see the amount of children in the building and the amount of children enrolled.
As well as the ability to take pictures.

Nachteile: I don't like how outdated this software seems.
I compare to tadpoles and I like that Tadpoles is particular with the tablets that can be used for their software and the tablets take phenomenal pictures. The quality of pictures sent home are a disappointment.
I do like the way the pictures come out when teachers log into Kanagrootime from their phone. I just feel like the software is so outdated. I always think that when it comes to billing there's no way to fix a mistake. No easy way. I think it's silly to have to "credit" or add line instead of delete a billing mistake.
I don't like how glitchy the app is. If I look through my gallery and keep scrolling it crashes.
I don't like how I have to explain to parents to view the breakdown of their billing on the browser because the app does not offer it.
If a child is "tagged" in a photo with other children (group photo) that photo shouldn't be able to be downloaded. That's another thing I love about Tadpole and how up to date it is with technology. as a mother, I would be very upset if someone posted my child on their social media without my consent.

Kommentare: One of the best aspects of this company is its customer service. If you call you are not on hold forever and you speak to a live person. emails are answered within 48 hours and during the set up process the staff was available at any time to help trouble shoot. We do have a weird payment schedule and the staff continues to work with us on tweaking things to get the right. Our parents love the daily reporting which we did on paper prior and the automatic and electronic billing. Overall A+ from me!

Vorteile: This is very user friendly and combines what we were using 2 or 3 softwares to do into one package. Our goal was to have better and more consistent communication with our customer base and this does it and more!

Nachteile: Dislikes would be not being about to put all the children to sleep at once in the rooming module, which I have reported to the company and this is coming as a change in the future.