Kangarootime

Great software for child care centers

Kommentare: Kangarootime has helped us improve communication with parents and teachers, and eliminate lots of paperwork. The Kangarootime team has been great to work with. They are very responsive and supportive.

Vorteile:

Software gives our Administrators constant visibility to room attendance and staffing. Parents love the smartphone app and the ability to communicate directly with Teachers and Administrators. Teachers love how the software helps them easily enter updates on the children without having to type out full sentences on the tablet.

Nachteile:

The software is relatively new so they are still adding and improving some functionality. Billing lacked some features that we wanted initially but they have been responsive to requests for improvements. Reporting is also limited but is expanding.

Daily use

Kommentare: I enjoy using Kangarootime. I'm still learning, and looking forward to new updates.

Vorteile:

I like the messaging feature. It makes it easy to communicate with parents and staff. The customer support is wonderful, especially Eric. He is my go-to guy!

Nachteile:

I wish there was an easy way to receive a notification on the Admin side. I know parents receive a notification when they have a message, it would be nice if Admin could receive a notification on their phone or computer when they have a new message. Often, I am away from my desk, so this would make it easier.

Kangarootime is ALWAYS there for your child care business' success!

Vorteile:

Kangarootime is always there for me and my team whenever we have questions or need a solution! Kangarootime is always thorough and makes sure that their customers are happy and able to run their school as safe as they possibly can!

Nachteile:

Right now my biggest complaint with Kangarootime would be that Point of Care can only be used on a tablet or Mac (able to get the app). My work computer is a desktop and I do not always have access to a tablet. I wish that Point of Care was able to be accessed on the computer AND tablet! I love that there is an app, just wish there was an option for admin. who do not always have access to a tablet.

GAME CHANGER!

Kommentare: Their exceptional 5-star customer service compensates for any minor shortcomings. I know they take my comments and recommendations seriously.

Vorteile:

Kangarootime has truly transformed our childcare facility's operations, especially in maintaining proper ratios. With its seamless interface, we've seen a remarkable increase in monthly finances as we efficiently collect payments and empower parents with financial control. The platform's reporting tools are excellent.

Nachteile:

The admin dashboard could improve its view of student-teacher messaging. Increase/enhance employee-focused reports.

Thank you for making our day to day automated!

Kommentare: Amazing company that continues to improve and grow. Happy to see things change and get better week by week!

Vorteile:

Their support and staff are incredible. They go out of their way to help and listen to any concerns or suggestions.

Nachteile:

I sometimes need forms or documents that cannot easily be generated.

One stop shopping. Kangaroo does it all.

Kommentare: clean use, easy to work with, second to none in customer service to explain how to or do it for you!!! 500 stars Yes... I know but not being a tech guy, I am impressed.

Vorteile:

I'm not a tech guy AT ALL. Even found it easy to use

Nachteile:

not able to send videos (BUT THEY ARE ABLE WHEN K2 DROPS)

All You Need in One!

Vorteile:

I love how Kangarootime is a multi-functioning app! I can process billing, maintain attendance records, keep contact information for all families, manage a healthy communication system with families, send photos to families and manage a secure keyless entry system for entry into my center.

Nachteile:

I don't have much negative feedback on Kangarootime. Overall, I am very pleased with the service.

Love Kangarootime!!

Kommentare: Overall, live KT and everything it offers my company!

Vorteile:

How much customer support comes with the company and how easy it is to use.

Nachteile:

I will when we receive messages from families we received an email stating they messaged us.

Kangarootime Review

Vorteile:

I love how easy it is to input your classroom's daily happenings. It's very user-friendly to check kids in and out and move them from one class to another.

Nachteile:

I don't like that we can't message one class at a time. You can either message the whole school or a single child but you can't select classes to message.

Parent Communication and Updates

Kommentare: Great! My staff and families love it! It is easy to use and easy to read.

Vorteile:

Parents love the updates on the app, pictures are easy to see, and it shows each days report. Billing is much easier and auto pay can be turned on and you will see detailed messages if payments are returned, pending or failed with an explanation. Multiple parents can be set as primary guardian and can get message notifications.

Nachteile:

You cannot send individual messages to the staff.

Kangaroo time makes my job easier

Vorteile:

I love that I can track a child's immunizations and records easily and know who is out of date for shots. Having the messaging system between teachers and parents help without having to answer the phone during class.

Nachteile:

That we only have the ability to onboard one parent when registering a family. There's no way of searching old messages by sender or topic. We have to go through pages of days to find an older message.

Kangarootime is very beneficial!

Kommentare: We truly enjoy using Kangarootime, it is very user friendly, our parents are very happy with the app and all its features!

Vorteile:

Kangarootime is a great software program to use in child care settings! Both staff and parents love utilizing the app. The app is great for communication, allergy updates, medical alerts, billing payments, and sending pictures. I love being able to see all the kiddos on my grouping screen throughout the day, as well as my staff.

Nachteile:

There is nothing I don't like about KT! Everything is very user friendly, we enjoy using KT!

An Executive who loves Kangarootime and has all of her centers participating with the program!!!

Kommentare: It has been wonderful! The owner of the company is GREAT!

Vorteile:

I LOVE That this program is easy to access and that the staff at Kangarootime are so available to help and assist with any questions, concerns or suggestions that you may have!

Nachteile:

I wish that we were able to move staff from center to center without having them recreate a new account. My understanding is that it will come in Kangarootime.

KangarooTime Review

Kommentare: Overall, I love KangarooTime! Coming from the "old school" method of paper and pen, this software has made our centers day to day so much easier!!

Vorteile:

Makes the day to day input of a child's day so easy and user friendly, even for those who are not good with technology.

Nachteile:

One thing I wish we could change is some of the billing components (being able to go out in the future with changes instead of having to do the week before). I also am not a fan of the fact that if you make a change in someone's account after Tuesday that uses autopay, it cancels out the autopay for that week.

Useful tool

Kommentare: We have been using it for a while and enjoy having something that enable communication with families and a way to document all aspects of the children's day. It has been super useful and I know there are many programs suited for what we are looking for but Kangaroo Time works best for us!

Vorteile:

I enjoy the detailed features and the ability to update and edit notes throughout the day. It is fairly easy to use once trained in it.

Nachteile:

I understand the safety and security of the software, but there is a lot of clicking to get to one area. Often times have to refresh the page a few times to get to one area of the program.

Easy to use and learn

Vorteile:

inputting information is simple and not time-consuming, the rooming screen makes it easy to know how many children and staff are in attendance and where everyone is. It was easy to implement and start using right away.

Nachteile:

all of the toggling back and forth when looking up information about the children. Having to constantly click back into "families" tab or "admin" tab can get frustrating

Love Kangarootime!

Vorteile:

Kangarootime is instrumental in processing of payments, and helping our center keep in communication, sharing information and photos of the children with their parents. This has been especially helpful during the pandemic, with restricted access to persons coming into our locations.

Nachteile:

It would be nice if Kangarootime permitted us to enter vacation credits more than one week in advance for billing.

Kangarootime Review

Kommentare: Billing is very difficult and using the system in our classrooms is difficult.

Vorteile:

up to date with the times, billing automatically goes onto the statement, when a payment is done online

Nachteile:

you have to click on every single icon to get to an account, change an account, it is not on the same screen and makes it difficult to input information. It is very tedious and time-consuming. Our other software was very easy to utilize, we could see the charges, account details, all on one page.

Exactly what we needed!

Kommentare: This is exactly what we were looking for! Teachers were feeling disconnected from parents (and vice versa), and this helped bridge the gap

Vorteile:

The ability for parents to "check in" on their child in real time!

Nachteile:

Pictures sometimes take a long time to upload, but that may be our internet speed!

Kangarootime and their staff has made our transition smooth and comfortable! We are big fans!

Vorteile:

As a director, I love that I have access to the families information, who is in school that day, what teachers are there, can message families, etc. all remotely. I dont have to rustle through paperwork or interrupt the teachers teaching for information that I can easily look up. The time/date stamps for attendance, the family info, the messaging everyone at the same time are my favorite features and has saved me time.

Nachteile:

That a child cannot have another person's guardian on their pick up list. That has been a frustrating issue for parents and teachers, and have had to resort to signing original paperwork in the meantime on those occasions.

Kangarootime Use as a Church Administrator

Kommentare: It is wonderful software! I'd like to see it expand to offer more assistance with projecting income, expenses, etc. (Maybe it has that capability and I just have to learn more!!)

Vorteile:

I like the simplicity of it. Lots of content and information there, but it is simple to navigate!

Nachteile:

Some parents have had trouble logging in, etc.

So convenient and effective

Kommentare: My experience so far overall has been great. It has brought my business into the 21st century and off of pen and paper.

Vorteile:

Before this software, I was tracking attendance, invoices, payments, and parent correspondence by hand on paper. Kangarootime has freed up so much time and energy and made running my business go so much smoother.

Nachteile:

I wish it was more customizable for my specific business. It would be most convenient if there was center app for my business to use because we are an aftercare service and are not in front of a computer a lot. Also, we charge a different rate one day of the week and there is currently no way to customize that and it requires me to manually add the charge every time.

What we've been waiting for

Kommentare: I was thrilled to find out that there was a program out there that managed all things childcare. I am looking forward to new features which will improve an already amazing and efficient program.

Vorteile:

Easy to use, all management tools are in one place,

Nachteile:

App freezes if I accidentally hit the "back" button on my phone instead of the "X" when trying to exit the picture gallery, I do not get notifications when my children's teachers send new messages (I typically just happen upon them a day or so later), and it is 100% impossible for me to find a way to delete a guardian; I have been looking both on the app and on a computer browser for 2 days, and am now waiting for a call back from customer service.

Great Software Program

Kommentare: Amazing!!!!!!

Vorteile:

The costumer service is so helpful and great to deal with.

Nachteile:

Remembering all the steps to go thru in billing

Love it!

Kommentare: The customer service team is great. All in all we love the software.

Vorteile:

I liked that it was not a monthly subscription. One payment and it’s yours.

Nachteile:

The rooming feature could be more user friendly, but still works well.