SmartSimple Cloud

SmartSimple - innovative technology making top grades for its grant making software GMS360

Kommentare: SmartSimple GMS360 has enabled our foundation to move from paper process to a cloud-based digital solution. SmartSimple developers worked with us closely to customize an excellent system which allowed us to manage our grant making processes and workflows more easily. Contracting is now a breeze and highly secure, automated configurations eliminate manual staff tasks saving time, and our external users find using SmartSimple pretty intuitive. We are excited to add on other components which will help our program team organize their work in the field, track collaborative interactions, and house a library of documents and materials for sharing. Most importantly, the SmartSimple team promotes strong relationships with their clients. They are dedicated to continue to improve and expand their software based on client feedback and needs, and to provide excellent support coverage.

Vorteile:

I especially like the newly designed user interface upgraded in the past year. It's clean, simple, professional, more intuitive and aligns well with our website branding.

Nachteile:

As someone who moved into a system administrator role with no previous experience in a cloud-based system, it took awhile to learn system configurations. GMS360 is a very robust system with a lot of features. If you're not tech savvy, the learning curve can be steep and challenging.

Thank you SmartSimple!

Kommentare: Overall, very positive!

Vorteile:

Web based, can be used from any computer, from home or the office!

Nachteile:

If the web is having issues, can cause a lag, but in the many years I've used, the pros definitely outweighed the cons!

Just don't

Kommentare: It was okay but required full time staff to manage the product. Bluntly there are better cheaper products out there then this dumpster fire - use them (eg Wizehive)

Vorteile:

Very little - it did work but dealing with the admin on this product is not worth the hassle.

Nachteile:

It was expensive for what it did. The support dept I spoke to were useless and at times bent the truth.

Marine Instiute SmartSimple Unite for Government

Kommentare: We have had a very positive experience working with SmartSimple Unite for Government. It has allowed us to move away from a paper-based system and streamline our processes and procedures. We have expanded our system to allow us to record data required for national reporting requirements and feed into our organisational strategic goals and national strategies. The move to remote working for ourselves and our clients during 2020 was seamless due to the ability to access the system and all files and templates from any location. Our users were able to continue to access their projects and reporting schedules as normal with no new learning curve required. We as an organisation were able to continue our services to our current users and also create new funding/research calls throughout 2020 without having to amend our expectations or timelines. It was business as usual in a very unusual year.

Vorteile:

The continual ability to update and configure our system is extremely useful. Our system is up and running for a number of years and working as required. However, it is very useful to update certain sections when we have a need to do so or choose implement a new feature without compromising our functionality. It allows us to update aspects when we have the time to do so without impacting our users and keeps the system fresh. We can choose what features we wish to implement and work to our own timelines. We can edit the system for specific user roles while keeping the system the same for other user roles. Particular favourite features include versioning and emulate session. Versioning allows us to quickly update our application templates inline with revised organisational terminology and reporting requirements without the need to over-write older fields. The emulate options allows us to assist our users in real-time without having to re-create their issues or logging them out of their system. We can access their system while they are on a call to us and talk them through their queries while viewing exactly what they are viewing.

Nachteile:

It can be difficult to keep up with all the new features and at times difficult to decide if a new feature is worth implementing. However, attending various events which include presentations from other clients and the ability to speak to other clients using specific features helps us to make a more informed decision whether to invest the time in implementing these features.

SS continues to get better and better!

Vorteile:

The biggest appeal for GMS360 when we signed on was that it offered so much potential for the development of an excellent multi-faceted system to serve our foundation's overall needs moving forward. I was also taken by the ethical and moral values of the founders to fulfill their goals in providing high quality, cutting edge technology solutions to help their client's achieve their purpose and goals. This relationship trust was major in our decision on choosing a company we knew we would have a longtime relationship with.

Nachteile:

I did not like how much the system had to evolve over the last 3 years in order to provide the functionalities that we needed. I still think better solutions are needed to create end user reports for presentation. The vast improvements in the past year in design, navigation, and configuration tools have made me feel better about all this!