Regroup Mass Notification

Kommentare: We've spent the past few months implementing this solution and are now inviting users to update their profiles. Too soon to say for sure, but it is clearly an improvement from what we previously had. We are eager to finalize user profiles and schedule a test.

Vorteile: Integrates with our Active Directory for automated account creation. We lacked a good data source for personal email addresses and cell numbers, but after creating the accounts we're asking users to add this information to their profiles. Not finished yet, but it seems easy-peasy.

Nachteile: We struggled with some questions during the initial configuration, but slowly figured out the online resources available and the value they provide. Being on the East coast, we had to adapt to the West coast timing for scheduled meetings, but not a big deal.

Kommentare: We use regroup to communicate with our faculty, staff, and students. We use it for emergencies as well as for letting our campus community know about events, changes in plans. It's been a life saver.

Vorteile: For our needs, Regroup knocks it out of the park. We're able to schedule messages to go out at a certain day/time in the future, people can remove themselves from the groups as needed, the delivery time is almost immediate when sent, the system is crazy easy to use - for both managing groups and members to sending messages.

Nachteile: Once issue I had was sending a weather alert phone call and I didn't realize I had to change the "sent from" number. Since I was the user the system delivered the message from my number. I received about 60 text messages and 30 calls in return. I didn't make that mistake again!

Kommentare: Overall, it was a pleasant experience. Again, the main function works well and the reporting is an excellent feature especially when tracking problems.

Vorteile: It performs the main function really well. It sends and reports on sms messages well.

Nachteile: Regroup has other features that they advertise but we have yet to see them work for us.

Vorteile: Intuitive interface and message analytics; able to access and export data.
Our enterprise team was able to automate daily updates to contact lists.

Nachteile: Speed/dependability has been an issue; messages don't always get through in a timely fashion. Have experienced recurring glitches (failures) in attempting to schedule messages in advance. Had to pay extra for mobile functionality.

Kommentare: If there is an emergency on one of our campuses, the system allows to effectively communicate with students and staff alerting them of the emergency.

Vorteile: The ease of setting up and sending out mass notifications

Nachteile: Email notifications can lag, depending on the volume