Regroup Mass Notification

Regroup Mass Notification

von Regroup Mass Notification

Wer verwendet Regroup Mass Notification?

Regroup is used by organizations from a variety of industries including healthcare, education, businesses, non-profits, construction, logistics, manufacturing, hospitality, food services and more.

Was ist Regroup Mass Notification?

Regroup empowers better mass communication that keeps people safe and informed at all times. The companys award-winning, cloud-based mass communication platform is what clients around the globe rely on to send both emergency and day-to-day communications to millions of people. By enabling one-tap messaging to multiple channels, Regroup Mass Notification helps organizations keep people safe, strengthen operational resilience, mitigate risk, and thrive in an increasingly unpredictable world.

Regroup Mass Notification – Details

Regroup Mass Notification

https://www.regroup.com/

Gegründet 2006

Regroup Mass Notification – Preisübersicht

Regroup Mass Notification bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Regroup Mass Notification findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Regroup Mass Notification Funktionen

Emergency Notification Software (Notfallbenachrichtigung)
Geo-Zielgruppenerfassung
Kontaktmanagement
Massenbenachrichtigungen
Szenarioplanung
Vorlagen
Zwei-Wege-Kommunikation

Regroup Mass Notification – Nutzerbewertungen

Zeigt 5 von 32 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4/5
Funktionen
3.9/5
Preis-Leistungs-Verhältnis
4.3/5

Finally, an effective an easy-to-use and manage emergency messaging system

Bewertet am 5.2.2020
Verifizierter Rezensent
Vice President
Hochschulbildung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We've spent the past few months implementing this solution and are now inviting users to update their profiles. Too soon to say for sure, but it is clearly an improvement from what we previously had. We are eager to finalize user profiles and schedule a test.

Vorteile: Integrates with our Active Directory for automated account creation. We lacked a good data source for personal email addresses and cell numbers, but after creating the accounts we're asking users to add this information to their profiles. Not finished yet, but it seems easy-peasy.

Nachteile: We struggled with some questions during the initial configuration, but slowly figured out the online resources available and the value they provide. Being on the East coast, we had to adapt to the West coast timing for scheduled meetings, but not a big deal.

Lifesaver

Bewertet am 20.1.2020
Marian R.
Assoc. Vice President, Student Life
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use regroup to communicate with our faculty, staff, and students. We use it for emergencies as well as for letting our campus community know about events, changes in plans. It's been a life saver.

Vorteile: For our needs, Regroup knocks it out of the park. We're able to schedule messages to go out at a certain day/time in the future, people can remove themselves from the groups as needed, the delivery time is almost immediate when sent, the system is crazy easy to use - for both managing groups and members to sending messages.

Nachteile: Once issue I had was sending a weather alert phone call and I didn't realize I had to change the "sent from" number. Since I was the user the system delivered the message from my number. I received about 60 text messages and 30 calls in return. I didn't make that mistake again!

Does the job but

Bewertet am 5.2.2020
David L.
System Admin
Bildungsmanagement, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, it was a pleasant experience. Again, the main function works well and the reporting is an excellent feature especially when tracking problems.

Vorteile: It performs the main function really well. It sends and reports on sms messages well.

Nachteile: Regroup has other features that they advertise but we have yet to see them work for us.

Antwort des Softwareanbieters

von Regroup Mass Notification an 17.2.2020

Hi David, we appreciate you leaving us an honest review. We would be happy to learn about any specific issues you're having so we can help you work those out. Please reach out to our Customer Success team at success@regroup.com with details.

Easy to use

Bewertet am 14.8.2019
Ann A.
Director of Communications
Bildungsmanagement, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Intuitive interface and message analytics; able to access and export data.
Our enterprise team was able to automate daily updates to contact lists.

Nachteile: Speed/dependability has been an issue; messages don't always get through in a timely fashion. Have experienced recurring glitches (failures) in attempting to schedule messages in advance. Had to pay extra for mobile functionality.

Antwort des Softwareanbieters

von Regroup Mass Notification an 19.8.2019

We're sorry to hear about these concerns over past performance, we would love to evaluate if these are issues you're still experiencing. Please email success@regroup.com to schedule an appointment with a Customer Success Representative. We have issued continuous upgrades to maintain industry leading throughput, and have recently released additional Post Methods in the Scheduled Posts function, to include Recorded Voice Audio. We hope you will allow us to reshape your expectations of Regroup Customer Service.

Good Choice

Bewertet am 11.6.2019
Michael D.
Webmaster
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: If there is an emergency on one of our campuses, the system allows to effectively communicate with students and staff alerting them of the emergency.

Vorteile: The ease of setting up and sending out mass notifications

Nachteile: Email notifications can lag, depending on the volume